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Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician with a passion for customer service for MacStore Midtown, providing first- and second-level support to Apple users. Key Highlights: 1. Required technical training for your position and lifelong experience 2. Professional stability and development 3. Apple Certified Macintosh Technician certification MacStore is the leader in Latin America for Apple product and service distribution. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your position and the experience that will serve you for life. We Are Seeking: Computer and Telephony Equipment Repair Technician for the branch: MACSTORE MIDTOWN Profile: Completed high school / technical degree. Minimum 1 year of experience in computer and telephony repair. Passion for customer attention and service. Residence near the work location. Responsibilities: Provide first- and second-level support to Apple users. Personalized attention and resolution. Tracking of completed services. Promotion and placement of additional services. Meeting performance metrics and indicators. We Offer: Base monthly salary of $9,900.00 gross. Apple Certified Macintosh Technician certification. Benefits and perks exceeding legal requirements. Monthly food voucher. Profit sharing (approximately 3 months). Salary increase at the fourth month. Life insurance. Savings fund. Punctuality bonus. Commissions ranging from 9% to 20% of the total amount for services performed. Bonus for achieving performance indicators. 100% IMSS contribution. Direct and indefinite employment contract. Professional stability and development. Rotating schedule Monday through Sunday with one weekday day off: 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM. If you are interested and meet the profile, apply through this channel and we will contact you shortly.-Requirements- Minimum education: Upper secondary education - General High School years of experience Knowledge: Customer service Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist
