Field Technical Support - Telecommunications

Description

Job Summary: We are seeking a Field Technical Support Engineer to promptly resolve incidents and technical failure requests from users. Key Responsibilities: 1. Diagnose failures reported by the customer 2. Replace parts and track incidents 3. Resolve incidents and technical failure requests Compusof México We are looking for your talent as Field Technical Support in Guadalajara. Requirements: Technical degree in computer science, systems, or equivalent in a related field Experience as a field technical engineer in telecommunications, systems, technical support, or related areas (at least 6 months of experience) Knowledge: Maintenance and repair of computer equipment. Laser printers. Telephony and networking (basic) Structured cabling (desirable) Configuration of Routers, Switches, and Conmutadores.* Responsibilities: Diagnose failures reported by the customer. Replace parts, track incidents, provide support, and close reports. 100% FIELD WORK Job Responsibilities: Promptly resolve incidents and/or technical failure requests arising with users within the timeframes agreed upon with the client. We Offer: Training as a Field Engineer Ongoing training Statutory benefits Per diems Work Schedule: 100% On-site field work Coverage of locations outside the city of residence.-Requirements- Minimum Education: Upper Secondary Education - Technological High School 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory