MacStore Technical Support

Description

Job Summary: We are seeking a technician for repairing computers and telecommunication devices, providing support and personalized service to Apple users. Key Highlights: 1. First- and second-level support for Apple users 2. Personalized assistance and problem resolution 3. Professional stability and development **At MacStore, Apple's #1 distributor, we are looking for:** ### **Technician for computer and telecommunication device repair at the MACSTORE MANZANILLO// PUNTO BAHIA MALL branch** **Profile:** * + Completed high school diploma / technical degree. + Minimum 1 year of experience in computer and telecommunication device repair. + Passion for customer service and client interaction. + Residence near the work location. **Responsibilities:** * + Provide first- and second-level support to Apple users. + Deliver personalized assistance and problem resolution. + Track completed services. + Promote and sell additional services. + Meet performance metrics and KPIs. **We Offer:** * + Monthly base salary of $9,900 (gross). * Face-to-face bonus: $1,500 * Bi-weekly payment * + Apple Certified Macintosh Technician certification + Benefits and perks exceeding legal requirements + Monthly food voucher + Profit-sharing (approximately three months' worth) + Salary increase after the fourth month + Life insurance + Savings fund + Punctuality bonus + Commissions ranging from 9% to 20% of the total amount for services rendered + Bonus for achieving KPIs + 100% IMSS contributions + Direct, indefinite-term employment + Professional stability and development **Rotating schedule from Monday to Sunday, with one weekday off: 11:00 AM to 8:00 PM and 12:00 PM to 9:00 PM** If you are interested and meet the profile requirements, apply through this channel and we will contact you shortly.