Field Collection Agent

Description

Job Summary: We are seeking a Field Collection Agent with experience in account recovery, negotiation of payment agreements, and follow-up with delinquent customers. Key Highlights: 1. Experience in field collection and negotiation skills 2. Contributes to the recovery of overdue accounts 3. Field-based role with a results-oriented focus **We are hiring a Field Collection Agent!** Do you have experience in field collection and negotiation skills? Join our team and directly contribute to the recovery of overdue accounts. This position is ideal for committed, results-driven individuals who enjoy fieldwork. **Job Objective** We seek a Field Collection Agent with extensive experience in customer service and account recovery. The primary objective is to conduct field visits to negotiate payment agreements, follow up with delinquent customers, and ensure compliance with established agreements. **Responsibilities:** * Conduct home visits to customers with outstanding debts. * Negotiate payment plans and agreements. * Collect and validate customer information. * Prepare visit reports. * Receive payments and make bank deposits. **Requirements:** * Education: Technical degree or incomplete bachelor's degree * Minimum experience: 2 years in field collection, account recovery, or customer service * Ability to drive a standard vehicle and valid driver's license * Knowledge of the Chihuahua area * Proficiency in Office and administrative software (minimum 60%). **Key Skills:** * Effective negotiation * Conflict resolution * Goal-oriented work * Organization and follow-up **Compensation and Benefits:** * 100% IMSS and INFONAVIT coverage * Schedule: Monday to Saturday, 9:00 a.m. to 6:00 p.m. * Gross monthly salary: $11,200 * Monthly commissions (approximate ranges): $9,000 \- $13,000 * Year-end bonus (15 days) * Savings fund * Food vouchers * Profit-sharing (PTU) * Internal loans * Tools and work equipment provided by the company **Important:** * Willingness to travel frequently **Do you meet the profile?** **Apply through this channel or send your updated CV with contact information.** Employment type: Full-time Salary: Starting from $11,200\.00 per month Benefits: * Savings fund * Life insurance * Food vouchers Workplace: On-site employment