Customer Service.

Description

Job Summary: We are seeking a Contact Center professional to provide customer service, supervise logistics, and perform consultative sales for funeral assistance services. Key Highlights: 1. Contact Center experience and empathetic customer service 2. Logistics management and service coordination 3. Opportunity for consultative sales **Funeral Assistance Service Company seeking your talent due to growth:** **Profile:** Minimum 1 year of Contact Center experience (customer service or sales). Preferred experience in: Healthcare, insurance, assistance, or funeral service sectors. **Responsibilities:** **Customer Service:** Receiving death reports with high empathy and activating coordination protocols with providers and operators. **Logistics Supervision:** Tracking and documenting in the system the status of ongoing services (transfers, procedures, viewing rooms) until completion. **Consultative Sales:** Converting informational inquiries into closed sales of funeral assistance plans. **Work Location: Col. Condesa (Chilpancingo Metro Station).** **Schedule:** Monday to Sunday (Fixed Day Off). Afternoon shift (3 PM \- 11 PM) **We Offer:** $10,000 net monthly \+ Commissions \+ PL \+ Permanent contract Employment Type: Full-time Salary: $10,000\.00 per month Workplace: On-site employment