Elektra Sales Advisor

Description

Position Summary: Customer- and loan-focused commercial advisor seeking to build trust and strengthen relationships through an extraordinary experience. Key Highlights: 1. Customer service and trust building 2. Offering financial solutions and products that improve lives 3. Managing with excellence and building lasting relationships **Position Objective** We place the customer at the center of everything we do. As an advisor, your objective will be to address each customer’s consumption and loan needs by delivering an extraordinary experience that inspires trust, drives sales, and strengthens lasting relationships—all aligned with the store’s commercial operations and committed to generating value in every interaction. **Main Responsibilities** Become the advisor who makes an impact! Your role goes far beyond selling: you’ll be the trusted partner accompanying each customer in achieving their dreams. How will you make a difference? Connect with each customer and truly understand their needs. Offer meaningful solutions: consumption goods, loans, and products that improve their lives. Promote digital benefits and insurance products that provide peace of mind. Build trust and foster lasting relationships. Manage with excellence: identify customers with overdue payments and follow up promptly. Capture data accurately to ensure a flawless experience. Maintain your workspace: keep the store tidy and appealing. Explore new opportunities: go into the field and attract new customers. Accompany every step: from welcoming the customer to closing the sale—make every interaction count. **Requirements** We seek individuals who connect, inspire, and get things done. If you’re passionate about customer service and creating joyful moments, this is your place. Relevant experience: At least 1 year in customer service, sales, or commercial and loan advisory roles. Desirable knowledge—or willingness to learn—about digital tools and consumer products. Skills that will set you apart: Passion for customer interaction, demonstrated through kindness, respect, and courtesy. Full adaptability—to both in-store work and technology use. Speed and effectiveness in taking action and resolving issues. Results orientation—meeting goals with determination. Teamwork—openness to support others and actively listen. Commitment to excellence—following processes and doing things right from the start. Security and confidence—even in uncertain situations or under pressure. **We Offer**: Base salary + commissions Average weekly income: $5000. Statutory benefits: Vacation starting at 12 days per year; vacation bonus of 25% annually; Christmas bonus of 15 days per year—increasing according to seniority. Working conditions: 8-hour daily schedule Monday through Sunday, with one weekday off. Weekly rotating schedule. One weekend day off per month. Life insurance increasing in line with earnings and seniority. Position benefits: Role-specific training program, as well as personal skill development. Enrollment in government programs to complete high school education. University partnership agreements to continue your studies. Financial benefits: Payroll advance. Access to credit card. Discounts starting at 10% on products purchased at Elektra and Salinas & Rocha stores—cash purchases eligible from day one, credit purchases available after 9 months of seniority. Preferential personal loan rates after 2 years. Currency exchange. Investment accounts. Savings account. Services: Access to nutritionist, psychologist, dentist, library, health improvement contests and programs, guidance and support for achievements, new family members, and important celebrations. Promotions and partnerships for you and your family: Discounts at gyms, cinemas, entertainment centers, concerts, restaurants, department stores, optical shops, laboratories, clinics, schools, language institutes, universities, airlines, travel agencies, automotive dealerships, and daycare centers. Dare to join our team!