Agent, Cargo Operations

Description

Job Summary: DHL is seeking a Cargo Operations Agent to perform critical activities in the safe and efficient handling of air cargo, covering warehouse, ramp, import, and export operations. Key Responsibilities: 1. Perform air cargo handling activities and warehouse and ramp operations. 2. Ensure timely shipment processing and compliance with regulations. 3. Coordinate with customs agents and prepare cargo for international flights. **What makes DHL great? Our people!** We know that each employee's individual contributions make us the world's No. 1 Express Delivery and Logistics company. DHL Express is committed to maintaining an environment that empowers every team member to deliver maximum impact on our business. Our corporate culture is built on personal commitment—to our business, to each other, and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a variety of programs, services, and benefits that enhance their personal lives. **Start YOUR career at DHL today.** We are currently seeking an Operations Agent whose role will be to execute critical activities for the safe and efficient handling of air cargo—including warehouse, ramp, import, and export operations—under the direction of the Operations Coordinator. Ensure timely shipment processing, strict compliance with security and customs regulations, and provide essential operational support for cargo flights while maintaining efficient and continuous communication with the Coordinator regarding various DHL operational processes. **Your Responsibilities:** Under the direction of the Operations Supervisor, you will perform the following functions: **Warehouse** * Inspect, sort, weigh, measure, and document shipments. * Safely build and reconfigure Unit Load Devices (ULDs). * Verify third-party services according to Service Level Agreements (SLAs). * Maintain DHL equipment in an organized manner and conduct stock controls. **Ramp** * Supervise and coordinate activities on the platform as designated by the Turn Around Coordinator. * Verify that third parties operate Ground Support Equipment (GSE) for loading and unloading cargo from aircraft, ensuring correct and safe distribution per AGOM. **Import** * Receive and validate import Air Waybills (AWBs). * Coordinate with customs agents for cargo release. * Classify and deliver cargo in accordance with local regulations and internal procedures. * Record and track discrepancies or incidents related to imported cargo. **Export** * Review AWB documentation and ensure compliance with customs requirements. * Coordinate with consolidators and customs agents for export clearance. * Prepare cargo for international flights, ensuring proper labeling, documentation, and security. * Validate cargo manifests and close flights in accordance with IATA and DHL regulations. * Perform other duties as assigned. **Required Profile:** * High school diploma. * 0\-2 years of ramp and warehouse experience within customs environments. * Proficiency in Microsoft Office suite preferred. * Ability to work effectively in a team, with attention to detail, organizational skills, proactivity, adaptability, and commitment. * Availability to work rotating shifts. * Knowledge of Dangerous Goods and Airside Awareness preferred.