Job Summary: We are looking for a foreign trade expert with passion for technology and customer service to provide support and training on software solutions. Key Highlights: 1. Offers specialized technological solutions for foreign trade 2. Real impact on business efficiency and legal compliance 3. Opportunity to grow within an innovative team Foreign Trade professional with experience in Technical Support Location: Cd. Juárez, Chihuahua Work Mode: On-site Employment Type: Full-time About Us: At AduanaSoft, we develop specialized technological solutions for foreign trade. We help maquiladoras, customs agencies, and logistics companies operate more efficiently, automatically, and in compliance with legal requirements. If you are passionate about technology and customer service, and want to grow in a company where your work makes a real impact… we want you on our team! What Are We Looking For? A person with knowledge of foreign trade or a related field, who enjoys customer service and has technical support experience. Requirements: Education Bachelor’s degree in Foreign Trade or related field. (Graduated or incomplete with experience) Experience Experience in foreign trade or customs agencies Customer Service Technical support / software implementation (Desirable) Knowledge: Familiarity with Annex 24 / 22 SQL / databases (basic-intermediate) (Desirable) Software installation/configuration (Desirable) Operating systems, networks, office tools Skills: Clear communication Organization Problem solving Proactivity Strong writing skills Responsibilities: Provide user support for our solutions Follow up on incidents until resolution Install and update systems Train customers on software usage Collaborate with programming teams to resolve requirements Document incidents and processes Benefits: Meal vouchers Statutory benefits Complimentary uniforms Free parking What Will Make You Stand Out: Experience in customs agencies or maquiladoras Knowledge of Annex 24/22 Advanced SQL Passion for helping customers. -Requirements- Minimum Education: Upper Secondary Education – General High School Diploma 1 year of experience Languages: Spanish Age: between 18 and 45 years Knowledge: Foreign trade, Customer support, Customer service Willingness to travel: Yes Keywords: advisor, asesor, trade, comercio, internacional, external, international, foreign, exterior