Description
Job Summary:
We are seeking a professional to provide customer service, advise on products, manage quotations and orders, and efficiently handle telephone inquiries.
Key Highlights:
1. Continuous training on products and processes.
2. Dynamic and customer-oriented work environment.
3. Proactive attitude and customer service focus.
**Responsibilities**:
* Provide friendly, efficient, and professional customer service.
* Advise customers on available products, offering solutions tailored to their needs.
* Prepare product quotations according to customer requests.
* Manage and process emergency orders, ensuring customer satisfaction.
* Review and use the catalog to provide detailed product information.
* Answer telephone calls, resolve inquiries, and effectively route customer queries.
* Prepare and manage purchase requests based on inventory needs and customer orders.
**Requirements**:
* Minimum 1 year of sales experience, preferably at a counter or in sales of similar products.
* Product knowledge and familiarity with catalogs (preferred but not mandatory).
* Communication skills.
* Proactive attitude and customer service focus.
* Ability to work under pressure and resolve problems quickly.
* Basic proficiency in office tools (Word, Excel, etc.) and management systems.
**We Offer**:
* Competitive salary plus commissions.
* Statutory benefits.
* Continuous training on products and processes.
* A dynamic and customer-oriented work environment.
Employment Type: Full-time
Salary: $9,500.00 - $24,000.00 per month
Benefits:
* Savings fund
* Life insurance
* Grocery vouchers
Workplace: On-site employment