PAQUETEXPRESS National leading company in the logistics industry with the widest coverage in the country and highest growth in the sector, is looking for the best talent. We invite you to become part of our great team as: "CONTACT CENTER AGENT" Work location: Col Centro, Los Mochis, Sinaloa WE OFFER: ¡Direct contract with the company! * Attractive monthly income (biweekly payment) * Grocery vouchers $1,300 * Dental service * Funeral expense assistance * Executive uniform * Holiday bonus higher than legally required * Profit sharing higher than legally required Additionally: * Annual salary increase higher than legally required * Savings fund with annual profit and one-month salary loan * Financial services with preferential loans, payroll advances, and debt substitutions * Credit to purchase major medical expense insurance at a preferential price * Credit for obtaining eyeglasses * Preferential automobile insurance policy with 45% to 50% discount compared to market price. * 50% discount on personal shipments * Training for professional growth through digital platform * Vacation bonus of 50% starting from the 5th year, increasing by 15% every 5 years. * 3 paid days off during Holy Week DESCRIPTION: Provide high-quality telephone service to internal and external clients, collecting all necessary information when service requests or suggestions from external clients arise, as well as actively contributing so that, through optimal telephone service, service quality improves, retaining external clients and strengthening the relationship between internal clients and internal suppliers. SCHEDULE: Full time. One day off per week. REQUIREMENTS: * Education: Bachelor's degree in Business Administration, International Business Relations, Business Management Engineering, or related field. Completed. * Experience: 1 year in customer service or similar position. OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY, AND DOES NOT DISCRIMINATE IN ANY WAY. S O C I A L L Y R E S P O N S I B L E C O M P A N Y G r e a t P l a c e t o W o r k C E R T I F I C A T I O N We are interested in getting to know you. Apply through this channel to continue. Good luck in your process!