Shift Supervisor - Rotating Schedule

Description

Job Summary: We are seeking a Shift Supervisor for a funeral services company, responsible for supervising service standards, customer service, and sales management to ensure a high-quality experience during delicate moments. Key Responsibilities: 1. Supervision and compliance with customer service standards 2. Comprehensive care and accompaniment for families during sensitive moments 3. Management of procedures and sales contracts Funeral services company seeks Shift Supervisor Requirements: Bachelor’s degree in Business Administration, Industrial Engineering, or related field Customer service experience Valid driver’s license Standards management experience Flexible availability Proactive attitude Multitasking ability Key Duties: Supervise and ensure adherence to service standards Supervise and maintain customer communication by clearly indicating and explaining each step of the service provided Accompany the deceased’s family during the presentation of the deceased Attend to customers with immediate needs and manage the sales process Handle sales procedures and contracts We Offer: Statutory benefits Bi-weekly payments Life insurance Funeral expense insurance Join our team!!. -Requirements- Minimum education: Higher education - Bachelor’s degree 2 years of experience Languages: Spanish Age: between 26 and 45 years Knowledge: Negotiation skills, Customer communication Driver’s license: Class A Keywords: leader, supervisor, manager, director, chief, lead, supervision, head