Infrastructure Services Assistant

Description

Job Summary: PAQUETEXPRESS is seeking an Infrastructure Services Assistant to ensure the operation and availability of technological services through monitoring and tracking. Key Responsibilities: 1. Ensure the operation of Technological Infrastructure services 2. Monitor and track incidents and requests 3. Guarantee service availability and visibility of its status **PAQUETEXPRESS** A leading national logistics company with the broadest nationwide coverage and the highest growth rate in the sector is seeking top talent. You are invited to join our outstanding team as: **"Infrastructure Services Assistant"** **WE OFFER:** * Competitive salary * Direct employment contract with the company * Additional 15-day Christmas bonus * Vacation bonus exceeding statutory requirements * Savings fund * Credit union * Funeral expenses coverage * Fonacot * PTU (Profit-Sharing Distribution) * Dental care * Continuous training * 50% discount on shipments * Three paid days off during Holy Week **JOB DESCRIPTION:** Ensure the operation of Technological Infrastructure services (Microsoft 365, email, IP telephony, digital signage displays, and other related services) through monitoring, documentation, and tracking of incidents and requests, guaranteeing service availability and visibility of its status. **REQUIREMENTS:** Bachelor’s degree in Systems Engineering, Computer Science, or a related field. **EXPERIENCE:** Minimum 1 year of experience in similar positions, with knowledge of administration and operation of Microsoft 365 services, email (SMTP, POP, IMAP), and IP telephony (VoIP). OUR COMPANY IS INCLUSIVE, RESPECTS DIVERSITY, AND DOES NOT ENGAGE IN ANY FORM OF DISCRIMINATION. S O C I A L L Y R E S P O N S I B L E C O M P A N Y We are interested in learning more about you. Apply through this channel to proceed. Good luck with your application!