Collections Officer

Description

Job Summary: We are seeking a home-based Collections Officer with negotiation skills for account recovery and management of delinquent portfolios. Key Highlights: 1. A national leader in microcredit with nationwide reach and high transaction volume. 2. Home-based collections and recovery of delinquent portfolios. 3. Opportunity for professional growth within a recognized financial sector company. We are a company with over **16 years of experience**, recognized for our achievements and commitment to the financial development of Mexicans. Today, we are listed on the **Mexican Stock Exchange**, and we rank among the country’s top microcredit organizations due to our nationwide presence and transaction volume. \*Working Hours:\* Monday to Friday, 8:30 AM–6:30 PM (1.5-hour lunch break); Saturdays, 8:30 AM–2:00 PM. SUNDAYS OFF \*Responsibilities:\* Home-based collections, client negotiation, address verification, generation of payment commitments, account recovery, and management of delinquent portfolios : * Completed or incomplete high school diploma (hiring possible with completed junior high school depending on years of experience). * Must own a motorcycle or vehicle (mandatory) / Valid driver’s license (mandatory). * Experience in delinquent portfolio recovery (preferred). * Familiarity with the city / Results-oriented. * Minimum monthly salary expectation of $20,000 MXN : * Base salary of $9,451.20 MXN gross per month (biweekly payment schedule) * Training bonus of $1,200 MXN per month for two months. * Productivity bonus of $3,000 MXN fixed for six months, paid biweekly; after six months, this bonus continues as long as productivity targets are met. * Excellent uncapped commission scheme (details explained during the second interview with the manager). Earnings up to $50,000 MXN per month. * Weekly gasoline allowance ($350.00 MXN) * IMSS (100% coverage from day one). * Statutory benefits (year-end bonus, vacation, vacation premium, profit sharing, INFONAVIT, and FONACOT). * Enhanced benefits (life insurance, employee loans at preferential rates, uniform, accident insurance).