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While operational tasks may be part of these roles, most of the time is dedicated to office activities.\n\n \n\nGeneral Job Description: \n\nAdvise and offer the range of products and services to customers to achieve the Organization's sales goals, as well as develop frequent and Credit customers. \n\n* Performs a variety of customer service, administrative, and office tasks requiring direct or indirect interaction with customers.\n* Assists customers with package tracking, answers questions about FEC products and counter or telephone sales services.\n* Verifies packages ensuring proper labeling, legality of contents including weight and size, proper packaging, insured value, special requirements for handling hazardous materials, and compliance with required customs documentation for the destination.\n* Collaborates in budget compliance, income/expenses, and supports optimizing branch profitability through resource optimization.\n* Responsible for opening and closing the branch, maintains a clean work area, checks furniture and work materials. 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