Technical Support

Description

Job Summary: We are seeking a Technical Support professional to assist and guide customers with warranty claims and perform initial product evaluations, with knowledge in networking, telecommunications, and servers. Key Highlights: 1. Key role in customer service and technical support 2. Professional development and growth opportunities 3. An environment that values innovation and teamwork We are a 100% Mexican company and the leading distributor of Information Technology (IT) solutions. With over 33 years of experience, we have 54 branches and 4 distribution centers across Mexico. At CT Internacional, every member contributes their talent and dedication, and their voices are fundamental to our growth and success. Join our recruitment process and become part of our team; we are looking for: Technical Support · What does a Technical Support professional do at CT Internacional? Receive, assist, and guide customers who visit to file a product warranty claim. Perform an initial evaluation of the product delivered by the customer. Perform an initial evaluation of the product delivered by the customer. · What profile are we seeking? Technical degree (with or without diploma) Warranty processing and customer service Essential knowledge: Networking, telecommunications, servers, device compatibility, technical proficiency in computing equipment and accessories. Standard vehicle handling · We offer: Base salary + monthly bonus. All statutory benefits (IMSS, INFONAVIT, FONACOT, Christmas bonus, profit-sharing, vacation). Benefits. Profit-sharing advance*. Personal loans*. Professional development and growth opportunities. Workforce and family integration activities. Easter vacation. Commemorative days with special working hours. Institutional discounts for employees and their immediate family members. · At CT, we drive talent growth through real opportunities, continuous training, and an environment where innovation and teamwork make the difference. · Our recruitment processes are conducted exclusively through our official channels and are completely free of charge. · Let's build the future of technology together!. -Requirements- Minimum education: Upper secondary education – Technological High School years of experience Age: 25 years and older Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist