Involves the completion of administrative tasks and coordination relating to the front\-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office\-based activities. **General Job Description:** Under general supervision completed the following activities: * Coordinates all local ground operations relating to the operational interface between aircraft marshaling, loading, and unloading activities. * Ensures that trunk aircraft is loaded /unloaded in a safe and efficient manner. * Completes all related paperwork and manifests in an accurate and timely manner. * Computes proper weight and balance of aircraft before take\-off. * Ensures all ground and ramp equipment is in a proper operating and safe condition through periodic inspection. * Drives and operates mechanical ground equipment and instructs ground handling personnel in proper usage. * Coordinates any flight delays, overflows, cancellations, and re\-routes. * Coordinates aircraft servicing with local contractors. * Completes and maintains updated records of all related paperwork. * Leads and provides technical support to cargo handling employees. * Ensures that all related FedEx policies, rules, procedures, and norms are followed. * Provides marshaling for arriving/departing flights and operates ground equipment. * Ensures all ramp functions and security procedures are performed in accordance with established FedEx policies and procedures. * Conform to airport regulations, transportation security administration, requirements established by local airport. * Ensures that hazardous materials are labeled, loaded, and well documented before departure. * Sorts and properly scans all inbound and outbound IP. * Ensure that AOD, TSA, AFAC, AROM guidelines are applied. * Update and monitoring of regulatory documentation of the dispatch office, dispatch manual, TSA documentation, DGs files. * May be required to perform other duties as assigned **Minimum Requirements:** **Minimum Education:** * High School degree/Equivalent. * Proficiency in English (600 TOEIC points). **Minimum Experience:** * One (1\) year experience in an airport ramp procedures and aircraft ground support preferred. **Minimum Required Skills:** * Knowledgeable of company services and products preferred. * Ability to lift 75 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. * Successful completion of approved Company Ramp Agent Training Course. * Excellent written and verbal communications skills * Valid driver's license and Operations Officer License * Accuracy \& Attention to Detail. * Microsoft Office \& PC Skills * Planning \& Organizing Skills * Interpersonal Skills * Problem Solving Skills FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.