Are you passionate about customer service and sales management? Join our team! We are looking for a proactive, customer-oriented person with experience in after-sales service and order management. The main objective of the role is to ensure a positive experience for our customers and distributors, driving sales and strengthening our brand positioning. Responsibilities: * Handle and manage customer requests, providing timely solutions. * Prepare quotations and follow up on orders, ensuring agile and accurate service. * Coordinate orders and verify availability. * Record updates in internal systems and keep the customer informed throughout the process. * Ensure traceability and compliance with commercial policies. Requirements: • High school diploma or technical degree. • 1 year of experience in customer service within the commercial sector. • Excellent verbal and written communication skills. • Strong logical-mathematical, technical, and organizational abilities. • Self-managed individual capable of working independently or within a team. • Experience and knowledge of a CRM system. • Sense of responsibility and commitment