RCD Hotels is a collection of luxury hotels in various tourist destinations such as the United States, Mexico, and the Dominican Republic, each with its own personality. We are looking for your talent as: Member Experience Supervisor **Objective:** Providing focused attention and service to vacation club members. Tracking and resolving complaints, as well as channeling and solving issues, supervising and managing staff, and making decisions. Ensuring the well-being of subordinates and the work team. Requirements: Completed high school or incomplete bachelor’s degree English (intermediate/advanced) **Experience:** At least 2 years of experience in customer service or similar positions. **Technical Skills:** Computer equipment operation Office software suite proficiency Opera At RCD Hotels, we provide equal employment opportunities, respecting gender identity and expression, without distinction based on age, race, religion, nationality, ancestry, pregnancy, disability, medical condition, marital status, sexual orientation, etc. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria when considering new talent.