Technical Support Assistant

Description

Job Summary: We are seeking a Technical Support Assistant to administer, maintain, and supervise IT resources, provide user support, and manage information security. Key Responsibilities: 1. Administration and maintenance of information technology and communication resources 2. General technical support to users (hardware, software, peripherals) 3. Monitoring and control of internal networks, ensuring information security **CGE Automotive Group** **Brands: Renault · Suzuki · Jeep · Peugeot · Ram · Fiat · Dodge · Alfa Romeo · Ford · Audi · JAC · Foton · Budget.** **Location: Aguascalientes Sur.** **Position: Technical Support Assistant** **Responsibilities** * Administer, maintain, supervise, and monitor the company's information technology and communication resources. * Ensure information security and access control in accordance with corporate guidelines. * Provide general technical support to users (hardware, software, peripherals). * Perform updates, backups, antivirus installation, and preventive maintenance. * Manage hardware upgrades based on operational needs. * Provide support for various portals and systems used by the company. * Monitor and control internal networks. **Requirements** * Knowledge of: * Windows Server 2012 or later * Active Directory * Windows 10 * Microsoft Office Suite * Switch, network, and DNS configuration * Documentation methodologies for procedures * **Preferred:** Prior experience with any ERP system. **Skills** * Order and discipline * Professional appearance * Organization * Proactivity * Problem-solving ability **Schedule** * **Monday to Friday:** 9:00 am to 2:00 pm / 4:00 pm to 7:30 pm * **Saturdays:** 9:00 am to 2:00 pm **Salary** * **$12,000 to $15,000 gross monthly** (depending on experience) Employment type: Full-time, indefinite-term contract Salary: $12,000.00 - $15,000.00 per month Benefits: * Life insurance Workplace: On-site employment