**Vacancy: Field Technical Support** **Area:** Support **About Inetum** Inetum is an international agile digital consulting group. In the post-digital transformation era, our purpose is to enable each of the more than 27,000 people who make up our team to continuously renew themselves. With a presence in 19 countries, we promote flexible career paths, local innovation, and a healthy work-life balance. Additionally, Inetum has been recognized as a **Top Employer**, a certification validating our commitment to employee well-being, professional development, and excellence in talent management. **Job Description** We are seeking a candidate with experience in Technical Support. **Responsibilities:** * Diagnosing and repairing computing equipment, printers, multifunction devices, monitors, mice, keyboards, desktops, and laptops. * Documenting failures, diagnoses, and solutions. * Meeting service-level agreements. * Providing on-site support to various branches. **Requirements** In cases where formal education is not held, equivalent experience in Technical Support will be considered, including knowledge of: * 6 months to 1 year of experience in Technical Support for computing equipment. * Knowledge of structured cabling (copper, Category 6 and above). * Replacing wall plates, jacks, RJ45 connectors, and cable installation. * Familiarity with tools used for node testing and cable crimping. * Academic background: Degree in Systems Engineering or related field. **What We Offer** * Top Employer certification for our talent management practices. * Continuous training programs and certifications. * Access to learning and professional development platforms. * A culture of innovation and collaboration. * Physical and emotional well-being programs. **Commitment to Equality** At Inetum, we foster an inclusive and equitable workplace. All candidates will be considered without distinction based on gender, identity, sexual orientation, age, ethnic origin, disability, or any other condition. Hiring decisions are based solely on skills, competencies, and values aligned with our organizational culture. Employment Type: Full-time, Indefinite-term Contract Salary: $12,100.00 – $12,600.00 per month Benefits: * Life insurance Work Location: On-site employment