Job Summary: Supervise and coordinate the daily operations of the residence, ensuring proper facility functionality, resident satisfaction, and adherence to standards. Key Responsibilities: 1. Oversee the overall condition of the residence and coordinate operational staff. 2. Address and follow up on residents’ requests, complaints, or needs. 3. Ensure compliance with regulations and support continuous process improvement. **Job Objective:** Supervise and coordinate the daily operations of the residence, ensuring proper facility functionality, resident satisfaction, and compliance with quality, service, and maintenance standards. **Main Responsibilities:** * Supervise the overall condition of the residence (cleanliness, maintenance, and common areas). * Coordinate operational staff (cleaning, maintenance, security, etc.). * Address and follow up on residents’ requests, complaints, or needs. * Verify that services are delivered on time and as specified. * Manage incidents and report them to management. * Supervise external vendors and maintenance work. * Maintain control of basic inventory and supplies. * Ensure compliance with internal residence regulations. * Support continuous process improvement and resident service enhancement. Employment Type: Full-time Salary: $22,000\.00 \- $25,000\.00 per month Benefits: * Employee discount * Flexible schedules * Complimentary uniforms Work Location: On-site employment