Join our team and become part of the Credit Card sales campaign for one of Mexico’s most important banking clients. ***CALL CENTER TRAINER*** **Key Responsibilities:** * Lead and promote onboarding training for new staff, with a 100% sales focus. * Deliver induction, refresher, and campaign-specific training courses. * Reinforce and enhance operational staff knowledge to improve performance. * Conduct training courses, workshops, and follow-up sessions for the team. * Prepare training materials (presentations, workbooks, assessments, etc.). * Organize and deliver campaign-related training as requested by the bank. * Identify improvement opportunities and propose actions to increase effectiveness. * Maintain up-to-date records of completed courses, absences, and performance reports. * Track training outcomes and progress. **Mandatory Requirements:** * Proven experience in credit card (TDC) sales. * Experience as a trainer/instructor in a call center environment. * Ability to communicate effectively, train, and motivate teams. * Strong organizational skills, leadership ability, and results orientation. * Completed bachelor’s degree in Business Administration, Communications, Pedagogy, or related field. **Benefits:** * Opportunity for professional growth * Integrated monthly salary of $14,000 MXN * Statutory benefits * Bi-weekly payroll payments, made punctually * Team-building activities and dynamics * Productivity awards Work schedule: Monday to Friday, 8:50 AM to 6:20 PM; Saturdays (on-call shifts), 9:00 AM to 5:00 PM If you are passionate about teaching, have experience in banking sales and call centers, and seek professional growth—this is your opportunity! Send us your CV and join our team. ((55)) ((54)) ((02)) ((46)) ((97)) Lic. Jaqueline Hernández