Events Coordinator

Description

Job Summary: Dynamic and proactive Groups and Events Coordinator responsible for operational logistics and execution of events at luxury boutique hotels. Key Highlights: 1. Opportunity for career development within a luxury boutique hotel chain 2. Excellent team-oriented work environment 3. Boutique hospitality and memorable events We Are Hiring! – Groups and Events Coordinator **Company:** Orchid House Hotels **Location:** Orchid House Baja **Position Type:** Full-time / On-site (Flexible scheduling) Are you passionate about boutique hospitality, organizing memorable events, and delivering top-tier attention to detail? At **Orchid House Hotels**, we are seeking a dynamic professional with a strong sense of urgency and customer focus to join our team as **Groups and Events Coordinator**. Job Objective You will serve as the right hand of the Groups and Events Management team, handling operational logistics, providing personalized service to *event planners* and VIP guests, managing group reservations, and ensuring flawless execution of every event on property—upholding the brand’s highest standards of quality and confidentiality. Your Key Responsibilities * **Event Logistics and Operations:** Coordinate event setups, timelines, and preparation of BEOs (Banquet Event Orders) for each event, distributing them to the operations team one week prior to guest arrival. * **Client Engagement and Sales:** Receive leads, conduct site inspections for prospective clients and *event planners*, and ensure timely follow-up on event quotations (excluding *buyout* arrangements). * **Control and Administration:** Manage the group reservation system (check-in/out, accounts, rate review, room assignment, *Rooming List*, and billing). * **Cross-Departmental Coordination:** Attend "PRE-CON" meetings with department heads (Front Office, Housekeeping, Accounting, F&B) to review logistics for each group. * **Vendor Management:** Place purchase/maintenance orders for required materials (candles, string lights, lounge settings) and ensure appropriate hotel *mark up*. * **Operational Leadership:** Address vendor needs and assume full operational responsibility for all events in the absence of the department manager. Ideal Candidate Profile * **Technical Knowledge:** Essential experience in **Front Office and Concierge** functions. * **Commercial Skills:** Proven ability to sell hotel rooms, banquet services, and related offerings. * **Languages:** Advanced **English** proficiency (spoken and written). A third language is considered an advantage. * **Core Competencies:** * Strong logistical organization, conflict resolution, and decision-making skills. * Excellent time management and prioritization abilities—even under stress. * Clear thinking, proactivity, initiative, and exceptional attention to detail. * Strong verbal communication skills and highly courteous interaction with team members, guests, and external vendors. * **Availability:** Flexible scheduling aligned with event requirements and operational needs. What We Offer? * Competitive salary (to be discussed during interview). * Career development opportunity within one of Mexico’s most exclusive and fastest-growing boutique hotel chains. * Excellent team-oriented work environment. Salary: $15,000.00 - $20,000.00 per month Work Location: On-site employment