MacStore Technical Support

Description

Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician with a passion for customer service to provide support for Apple users. Key Highlights: 1. First- and second-level support for Apple users 2. Personalized assistance and problem resolution 3. Professional stability and development At MacStore, Apple's #1 distributor, we are looking for: ### **Computer and Telephony Equipment Repair Technician for the MACSTORE GALERÍAS LA PAZ branch** Requirements: * Completed high school diploma or technical degree. * Minimum 1 year of experience in computer and telephony repair. * Passion for customer service and support. * Residence near the work location. Responsibilities: * Provide first- and second-level support for Apple users. * Deliver personalized assistance and problem resolution. * Track completed services. * Promote and sell additional services. * Meet performance metrics and indicators. We Offer: * Base monthly salary of $9,900.00 MXN (gross). * Apple Certified Macintosh Technician certification. * Benefits and perks exceeding legal requirements. * Monthly food voucher. * Profit-sharing (approximately 3 months' worth). * Salary increase at the end of the fourth month. * Life insurance. * Savings fund. * Punctuality bonus. * Commissions ranging from 9% to 20% of the total amount for services performed. * Bonus for achieving performance indicators. * 100% IMSS contributions. * Direct and indefinite-term employment contract. * Professional stability and development. * Rotating schedule from Monday to Sunday, with one weekday day off: 11:00 AM–8:00 PM and 12:00 PM–9:00 PM. If you are interested and meet the above requirements, apply through this channel and we will contact you shortly.