




Job Summary: We are seeking an Information Technology Engineer with solid knowledge in networks and cybersecurity, focused on the operation and support of technological infrastructures and managed print services. Key Highlights: 1. Role focused on operation and support of technological infrastructures. 2. Experience in operating system administration and user support. 3. Ability to diagnose technical incidents and drive continuous improvement. We design strategic projects tailored to each client, integrating innovative solutions powered by artificial intelligence to automate processes, optimize managed print services, and enhance intelligent data capture, recognition, and authentication—all backed by top-tier customer service designed to address any need efficiently and excellently. Information Technology Engineer with solid foundational knowledge in networks and cybersecurity, oriented toward general technological infrastructure operation and support. Must have experience in operating system administration and support; basic server knowledge is desirable. Must have experience or familiarity with managed print services (MPS), as well as customer service—including device configuration, print queues, policies, and monitoring. Must possess the ability to diagnose and resolve technical incidents, with a focus on operational continuity and process improvement. **Technical Knowledge** * Networking fundamentals (TCP/IP, DNS, DHCP, basic VLANs) * Cybersecurity principles (access management, basic hardening, best practices) * Administration and support of: * Windows (client and basic server concepts) * iOS * Linux (desirable) * Basic endpoint management and user support * Managed print concepts (drivers, queues, secure release, monitoring) **Skills** * Analytical thinking and problem solving * User attention and effective communication * Technical documentation * Teamwork and service orientation * Organization and priority management Personal Profile A proactive professional with a continuous learning mindset, focused on security and service quality, capable of adapting to dynamic environments and collaborating with multidisciplinary teams. **What We Offer?** * Statutory benefits * Savings fund * 30 days’ year-end bonus * Life and personal accident insurance * Collaborative work with specialized teams. * Work location: Interlomas, Huixquilucan. * Working schedule: Monday to Friday, occasional Saturdays If interested, please submit your CV through this channel. Employment type: Full-time Salary: $12,000.00 per month Benefits: * Savings fund * Option for indefinite-term contract * Discounted cafeteria service Workplace: On-site employment


