PHARMACY MANAGER

Description

Job Summary: Supervise and manage branch team activities, ensuring customer service standards and processes, and contributing to profitability and expense control. Key Highlights: 1. Ensure quality standards and flawless execution of processes. 2. Supervise and manage branch team activities. 3. Contribute to profitability and expense control. Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With an outstanding track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a large workforce of over 20,000 employees. We are the leading national pharmacy chain. Join our team! **Job Mission** The mission of this position is to supervise and manage activities performed by the branch team, ensuring proper application of protocols and customer service standards. Oversee flawless execution of current processes and policies, contributing through actions that enhance profitability and expense control. **Job Description** Key Responsibilities \- Ensure quality standards in service delivery, monitoring flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct branch operational checklists. \- Implement actions to ensure inventory accuracy, product facing and placement, as well as branch order and cleanliness. \- Evaluate direct reports using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. Bachelor’s degree in economics or administration preferred. \- 2+ years of experience in customer service, point-of-sale operations, value management and administration, and personnel management. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to thrive! We promote and verify the adoption of measures supporting equal opportunity and eliminating all forms of discrimination across our recruitment processes and workplaces. We will never request any payment as part of our recruitment process; please exercise caution and avoid fraud.