**Additional Information** **Job Number**26207133 **Job Category**Spa **Location**Siari Riviera Nayarit a Ritz\-Carlton Reserve, Carretera Federal 200 Tepic\-Puerto Vallarta Km 88 300 Col., La Penita de Jaltemba Compostela, Nayarit, Mexico, 63720 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Provide massage services to guests using accessories and products. Provide body treatments to guests using body scrubs, wraps and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, pregnancy) before beginning the service. Stay current with current techniques and modalities related to their field of work. Escort guests to/from treatment rooms. Set up the workstation, treatment room and/or linens. Frequently check with the guest to promote comfort and safety during the service. Promote and sell spa/salon services, including offering retail spa-related products. Clean, maintain and sterilize instruments. Keep the workstation and/or treatment room clean during the shift; dispose of waste and soiled linens; store supplies and equipment at the end of each shift. Monitor and adhere to the scheduled daily timetable. Handle inappropriate guest behavior in accordance with Marriott International’s Standard Operating Procedures for Inappropriate Guest and Therapist Behavior, leading to and including interruption of a treatment or service and reporting to supervisor/manager. Maintain skills and license updated in the service area according to regional requirements. Report accidents, injuries and hazardous working conditions to the manager; complete safety training and certifications. Comply with all company policies and procedures; ensure that both uniform and personal appearance are neat and professional; maintain confidentiality of company-owned information; protect company assets. Welcome and serve all guests in accordance with company standards; anticipate guest service needs and fulfill them; sincerely thank guests. Communicate with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit or walk for extended periods; grasp, turn and manipulate objects of various sizes and weights. Move, lift, carry, push, pull and place objects weighing less than 10 pounds (4.5 kg) or equivalent without assistance. Grasp, turn and manipulate objects of various sizes and weights, requiring precise motor skills and good hand-eye coordination. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: Diploma issued by a technical, trade or vocational school. Relevant work experience: At least 1 year of relevant work experience. Supervisory experience: Supervisory experience is not required. MANDATORY SKILLS License or certification: State or regional massage license *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents and experiences of our associates. We commit to not discriminating on the basis of disability, veteran status or other characteristics protected by applicable law.* With more than 100 award-winning hotels worldwide, The Ritz\-Carlton ladies and gentlemen create such exceptional experiences that guests remember them long after they have departed. We aim to attract the world’s best hospitality professionals to create lasting memories, as we believe everyone succeeds when empowered to be creative, kind and compassionate. Every day, we set the standard for exceptional and personalized luxury service worldwide, and we take pride in delivering excellence in guest care and comfort. Your role will be to ensure that The Ritz\-Carlton’s “Gold Standards” are met with kindness and attention every day. The Gold Standards form the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture drives success, The Ritz\-Carlton has earned its reputation as a global leader in the luxury hospitality industry. As part of the team, you will learn and apply the Gold Standards, including the Employee Promise, Credo and Service Values. Additionally, we promise to provide you with the opportunity to take pride in the work you do and in your team. By joining The Ritz\-Carlton, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team and **you’ll become** the best version of yourself.