Loreto Classifieds Website

Job Summary: We are seeking a Pharmaceutical Brand Promoter to visit Chedraui stores, arrange products, and optimize display spaces—ideal for individuals with flexible availability. Key Highlights: 1. Ideal for individuals seeking quick income and with flexible availability. 2. Promotional activity focused on organization and customer service. 3. Basic promotional experience and strong communication skills are valued. **Pharmaceutical Brand Promoter** **Responsibilities** * Visit assigned **Chedraui stores** * Arrange products on shelves * Secure and optimize display space * Verify correct product placement and visibility **Schedule** * **No fixed schedule** * Schedule corresponds to **the time required to complete the visit and product arrangement** * Work is **per-visit based** **Working Days** * **3 days** (Monday, Wednesday, and Friday) **Required Profile** * Basic promotional experience (preferred but not mandatory) * Responsible and organized * Strong verbal communication skills for interacting with store staff * Availability to travel to Chedraui stores **Compensation** * $200 pesos **per completed visit** * Payment is made in the following week **Ideal For** * Individuals seeking **quick income** * Occasional promoters * Students or individuals with flexible availability Employment Type: Full-time Salary: $200.00 per day Benefits: * Flexible hours * Referral program Work Location: On-site employment

Baja California Sur, Mexico

$MXN 200/day

Corrective PC Maintenance in Los Cabos, 1 month, $20,000 Monthly Gross, Travel Available65251178805633121

Indeed

Corrective PC Maintenance in Los Cabos, 1 month, $20,000 Monthly Gross, Travel Available

Job Summary: We are seeking an IT or systems professional for a temporary project focused on diagnosing and resolving issues with point-of-sale (POS) equipment. Key Responsibilities: 1. Diagnosis and resolution of failures in POS equipment and peripherals 2. Preventive maintenance of computer equipment 3. Incident reporting and management Macro Servicios invites you to join our team for the following vacancy; if you meet the profile below, please send your CV via email. Engineer, Bachelor’s degree, Intern, and/or Technician in IT, Systems, Computer Science, or related field Project duration: 1 or 2 months Schedule: Monday to Saturday, 09:00 to 18:00 hours (flexible schedule and travel availability required) Locations: * **Los Cabos and surrounding areas (travel availability required)** **Required Knowledge:** * Electronics applied to POS equipment. * Ability to diagnose and resolve failures in POS equipment, printers, keyboards. * Basic networking, software, and hardware knowledge * Incident reporting and use of ticketing/incident management systems (basic level) * Preventive maintenance of computer equipment **We Offer:** * Salary: $20,000 Monthly Gross * Statutory benefits * Tools * Mobile phone allowance * Travel allowance Employment type: Project-based or fixed-term contract Contract duration: 1 month Salary: $16,900.00 – $16,999.00 per month Workplace: On-site employment

Baja California Sur, Mexico

$MXN 16,900-16,999/year

OPTICAL FIBER TECHNICAL SUPPORT / BAJA CALIFORNIA SUR65246557249923122

Indeed

OPTICAL FIBER TECHNICAL SUPPORT / BAJA CALIFORNIA SUR

Job Summary: IRIUM is seeking a Field Installation Technician to perform installations, maintenance, and technical support for structured cabling, optical fiber, and networks, ensuring system operability and performance. Key Highlights: 1. Dynamic role in the installation and maintenance of technological systems. 2. Opportunity to work with structured cabling and optical fiber. 3. Professional development in an evolving technological environment. IRIUM is a Spanish company with an inclusive focus, headquartered in Madrid and present in Mexico and Portugal. Specialized in information technology consulting services, collaborating with high-level organizations such as KYNDRYL, PWC, ACCIONA, INDRA, NTT DATA, BBVA Bancomer, Santander, Walmart, Heineken, Alsea, among many others. We are currently recruiting: Field Installation Technician, Optical Fiber Installer, Structured Cabling Installer, Structured Cabling Installation Technician Requirements: * Education: Incomplete or current student of Telecommunications Engineering or related fields (Systems and/or ICT Administration). * Minimum 1 year of experience in technical support, network administration, and data backup using software applications. * Ability to resolve and track user requests through ticket management. * Knowledge of structured cabling and networks. Responsibilities: * Experience in installing structured cabling, optical fiber, and general networking. * Technical skills to install and maintain systems (electricity, telecommunications, etc.). * Practical skills to route cables, diagnose faults, and follow blueprints. * Perform on-site installations and configurations of technology equipment according to client requirements. * Provide on-site technical support to resolve incidents and user requests. * Efficiently administer and maintain communication networks and information systems. * Perform backups and ensure data integrity within systems. * Coordinate with technical teams and other departments to ensure timely and proper project execution. * Guarantee proper operation and performance of installed systems and equipment. * Carry out structured cabling tasks and network configuration to optimize communication and connectivity. * Maintain updated records and technical documentation of completed work. * Working at heights * Valid driver's license We Offer: * Immediate hiring. * A dynamic and continuously evolving work environment. * Location: Baja California Sur (San José del Cabo and/or Cabo San Lucas) * Schedule: Monday to Friday, 9 AM to 6 PM; Saturdays, 9 AM to 6 PM, depending on operational needs * Work Modality: On-site Employment Type: Full-time Workplace: On-site employment Employment Type: Full-time Salary: $12,000.00 - $15,000.00 per month Workplace: On-site employment

Baja California Sur, Mexico

$MXN 12,000-15,000/year

Indeed

Sales Floor Advisor

Job Summary: We are seeking a sales professional to advise customers, manage the entire sales process, conduct negotiations and closings, and prospect new customers. Key Highlights: 1. Opportunity for professional growth 2. Ongoing training for skill development 3. Discounts on our brand and partner offerings **RESPONSIBILITIES** * Customer service and advisory support to prospective customers throughout the full sales process * Conduct sales negotiations and closings * Maintain customer relationship management systems * Monitor accounts receivable * Submit reports * Prospect new customers **WE OFFER:** * Base salary * Commissions * Food vouchers * Savings fund * Statutory benefits * Life insurance * Discounts on our brand and various partner offerings * Uniforms * Opportunity for growth * Ongoing training **Work Location:** TERSA LLANTAS OTAY Blvd. Alberto Limón Padilla #9010, Blvd. Industrial Col, Mesa de Otay, 22510 Tijuana, B.C. Employment Type: Full-time Salary: $15,000.00 - $25,000.00 per month Benefits: * Eligibility for indefinite-term contract * Life insurance * Food vouchers Experience: * SALES: 1 year (Preferred) Workplace: On-site employment

Escuela Preparatoria 12, El Jaral, 23880 Loreto, B.C.S., Mexico

$MXN 15,000-25,000/year

Indeed

Warehouse Supervisor

Job Summary: We are seeking a professional for warehouse control and physical inventory counts with negotiation skills, numerical ability, and the capacity to work under pressure. Key Highlights: 1. Warehouse and inventory control experience 2. Negotiation skills and numerical ability 3. Ability to work under pressure **Education:** High school diploma **Gender:** Unrestricted **Marital Status:** Unrestricted **Age:** 20 to 50 years old **Tools to be used:** Basic Microsoft Office Suite proficiency **Experience:** 6 months **Required Knowledge and Skills:** Experience in warehouse control and physical inventory counting, negotiation skills, numerical ability, and ability to work under pressure. **Driver's License:** Yes, ability to drive both standard and automatic vehicles **Willingness to Travel:** No **Willingness to Relocate:** No Employment Type: Full-time Salary: $11,535.00 - $11,536.00 per month Benefits: * Cafeteria service * Free uniforms * Grocery vouchers Work Location: On-site employment

Escuela Preparatoria 12, El Jaral, 23880 Loreto, B.C.S., Mexico

$MXN 11,535/month

Indeed

Bar Captain (37711)

Job Summary: This role is an administrative and operational ally ensuring quality standards, fostering a good team, and achieving departmental goals by focusing on customer service and area supervision. Key Highlights: 1. Opportunity to learn, grow, and build your career within a global team 2. Assume new challenges and access experiences in different destinations 3. Committed to equality, diversity, and inclusion ***“The world is yours with Meliá”*** Staying with Meliá is an opportunity to learn, grow and continue building your career within a global team. Here you can take on new challenges and gain experience in different destinations, all while remaining part of our family. Are you ready to take the next step in your career with us? **REMEMBER:** Before submitting your application, **you must inform your direct supervisor and/or Hotel Director and your Human Resources Manager of your interest in participating in the internal selection process**. Your line manager does not have the authority to approve or block your application, but they must be duly informed. **Job Mission:** To serve as an administrative and operational ally to achieve quality standards, maintain a strong team and reach departmental objectives and goals, delivering excellent service through customer attention and area supervision. **What will some of your responsibilities be?** * Maintain communication with all team members and the Bars Manager. * Review beverage requisitions daily. * Verify staff schedules and prepare attendance lists. * Supervise bar hygiene. * Manage administrative tasks such as bar stock and inventory control. * Bar setup must comply with company-established standards. * Monitor promotions and sales. **What are we looking for?** Education: High school diploma. Experience: 1 year in this position. Knowledge: International mixology, oenology, administration, requisitions, controls, Microsoft Office suite, Micros software. **At Meliá, we are all VIPs** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by management commitment and the principles set forth in our Human Resources policies. Furthermore, we strive to promote throughout our entire workforce a corporate culture committed to effective equality and to raise awareness about the need for joint and global action.* *We reinforce our commitment to* ***equality and diversity****, preventing any form of discrimination—especially that based on disability, race, religion, gender or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.* *Additionally, we support the sustainable growth of our sector through a highly skilled, socially responsible team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****”. Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during selection processes, we invite you to review our recommendations on the "**Protect Your Application**" page. If you want to become “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

Baja California Sur, Mexico

Safety and Hygiene Supervisor65225044084610126

Indeed

Safety and Hygiene Supervisor

Job Summary: Responsible for implementing and applying safety and hygiene programs, developing policies, analyzing accidents, and training personnel in HVAC facilities. Key Highlights: 1. Role key in occupational prevention and safety 2. Comprehensive management of safety and hygiene programs 3. Training and supervision of operational staff Safety and Hygiene Supervisor *Area: HVAC Facilities.* *Day shift: 8:00 AM to 6:00 PM Monday to Friday, Saturday 8:00 AM to 1:00 PM* General Objective: Responsible for implementing and applying Safety and Hygiene Programs, developing policies and procedures, analyzing accidents, carrying out preventive tasks, training operational staff, inspecting work areas, preparing reports and documentation. * 1\. Conduct inspections to identify hazards. * 2\. Monitor the use of personal protective equipment (PPE). * 3\. Validate equipment to be used by workers and * contractors prior to any high-risk work. * 4\. Validate high-risk work areas. * 5\. Verify the proper condition of waste storage areas. * 6\. Document non-compliance reports issued against * workers and contractors. * 7\. Communicate safety requirements for performing high-risk work prior to its execution. * 8\. Validate areas upon completion of high-risk work. Office %20 Field %80 Minimum 3 years of experience Indifferent Ages 21 to 50 * ☐ Excel * ☐ Word * ☐ Power point * ☐ AutoCAD * ☐ Revit * ☐ Cype * ☐ Surfing * ☐ ERP (Odoo or similar) Employment Type: Full-time Salary: $20,053.30 \- $26,000.00 per month Benefits: * Company phone * Free uniforms Work Location: On-site employment

Escuela Preparatoria 12, El Jaral, 23880 Loreto, B.C.S., Mexico

$MXN 20,053/year

Indeed

Motorcycle Collector

Job Summary: We are seeking a Collections Manager for accounts receivable recovery, customer service, and negotiations, with experience in customer service, sales, or delivery. Key Responsibilities: 1. Recovery of accounts receivable and customer service 2. Cash handling and reconciliations 3. Effective negotiation with customers Grupo Salinas, committed to improving the lives of Mexicans by providing access to credit suitable for their circumstances, invites you to apply for our vacancy: **COLLECTIONS MANAGER LORETO ZACATECAS** * Requirements: Completed secondary education * Standard motorcycle operation (Mandatory) * Valid motorcycle driver's license * Flexible availability * Knowledge of the city * Minimum age 25 * Working hours Monday through Sunday from 8:30 am \- 6:30 pm, including two hours for lunch, one weekday day off. **We offer:** * Base weekly salary $2,500 \+ commissions * Statutory benefits * Life insurance * Motorcycle and fuel for work activities * Personal protective equipment * Discounts at Elektra stores **Experience in customer service, sales, delivery, collections, or pre-sales.** Responsibilities: * Accounts receivable recovery, customer service, collections, cash handling, reconciliations, and negotiations. * If you meet the requirements and consider yourself passionate about challenges, please contact us at 56 19 99 66 18 Elizabeth Ramirez

728M+M8 Loreto, Zacatecas, Mexico

$MXN 2,500/month

Hotel Cashier/Receptionist65214549752193128

Indeed

Hotel Cashier/Receptionist

Job Summary: We are seeking a customer service professional with experience in tourism, strong verbal skills, and English proficiency for reception, reservation, and conflict resolution duties. Key Highlights: 1. Customer service and guest management 2. Reservation handling and conflict resolution 3. Fluent communication in Spanish and English REQUIREMENTS: **Education:** Bachelor’s degree or technical degree in tourism or related field **Gender:** Indistinct **Age:** 23 to 40 years old **Languages:** English 70% **Computer Skills:** Internet usage, Microsoft Office 70% **Experience:** Minimum one year of customer service experience **Required Knowledge:** Strong verbal skills, customer service, English, computer skills. ***RESPONSIBILITIES:*** \*GUEST RECEPTION / CHECK-IN \*CUSTOMER SERVICE \*REPORTING \*TELEPHONE OPERATOR \*RESERVATIONS AND CANCELLATIONS \*CONFLICT RESOLUTION \*CHECK-OUT Employment Type: Full-time Salary: $11,465.00 - $11,466.00 per month Benefits: * Savings fund * Employee discount * Cafeteria service * Free uniforms * Grocery vouchers Work Location: On-site employment

Escuela Preparatoria 12, El Jaral, 23880 Loreto, B.C.S., Mexico

$MXN 11,465/month

HUMAN RESOURCES ASSISTANT PGC (37845)65178481000066129

Indeed

HUMAN RESOURCES ASSISTANT PGC (37845)

Job Summary: Provide operational and administrative support to the Human Resources department, participating in its subsystems and ensuring compliance with internal processes and policies. Key Highlights: 1. Operational and administrative support in Human Resources 2. Active participation in HR subsystems 3. Opportunities for growth and development ***“The world is yours with Meliá”*** Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family. **Discover some of the benefits we offer:** * **My MeliáRewards:** Participate in our exclusive loyalty program, enjoying unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. Be proud to belong to Meliá as we are proud of you **Job Mission:** Provide operational and administrative support to the Human Resources department, actively participating in its various subsystems and ensuring proper compliance with internal processes and organizational policies. **What will you do?** * Candidate file integration. * Preparation and updating of physical and digital files. * Attendance tracking (absences, tardiness, vacations, leaves). * Support in personnel onboarding, offboarding, and modifications. * Preparation of contracts and administrative letters. * Support in onboarding and occupational wellbeing activities. * Responding to employee inquiries or general requests. * Monitoring compliance with internal policies and labor regulations. **What are we looking for?** * Education: Bachelor’s degree in Business Administration, Psychology, Human Resources, or related field (completed or in progress). * Experience: Minimum of 1 year in administrative or Human Resources roles (preferred). * Basic Human Resources processes. * File and employment documentation management. * Basic labor legislation knowledge. * Proficiency in Microsoft Office suite (Excel, Word, email) **At Meliá we are all VIP** Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP**People. *At Meliá Hotels International, we are committed to* ***equal opportunities between women and men*** *in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.* *We promote our commitment to* ***equality and diversity****, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are essential for our success as a global company****.* *Additionally, we support the sustainable growth of our industry through* ***a socially responsible team****. In this sense, our motto is "****Towards a sustainable future, from a responsible present****". Thanks to all our collaborators, we make it possible.* To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the "**Protect Your Application**" page. If you want to be “**Very Inspiring People**“, follow us on: **INSTAGRAM** **–** **TIKTOK****–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Indeed

Dir, Event Technology

Job Summary: We are seeking an Events Director to lead the planning and execution of high-quality experiences, managing teams and strategic relationships. Key Highlights: 1. Lead unforgettable event experiences. 2. Dynamic environment with strategic challenges. 3. Growth opportunity in the events industry. **We’re looking for an Events Director to lead unforgettable experiences!** If you have experience in event planning and execution, with a strategic focus and the ability to lead teams, this is your opportunity. **What will be your mission?** * Ensure every event meets the highest quality standards. * Maintain strategic relationships with senior management, sales, and other key departments. * Manage and present reports and track action plans. * Supervise monthly financial analyses to ensure budget compliance. * Coordinate contract renewals in advance. * Maintain audiovisual equipment in optimal condition. * Select and train the operations team jointly with Human Resources. **What we’re looking for in you:** * **Experience in event management and team leadership.** * Administrative and financial skills. * **Proficiency in English** and Microsoft Office tools. * Ability to coordinate multiple tasks and solve problems in real time. * Skill in building consensus and strengthening public relations. **We offer:** * A dynamic environment with strategic challenges. * Growth opportunity in the events industry. * Collaboration with a passionate and committed team. * **Competitive salary and superior benefits.**

Baja California Sur, Mexico

Event Coordinator – Costa Palmas Assembly651595088833301211

Indeed

Event Coordinator – Costa Palmas Assembly

Job Summary: Event Coordinator with experience in audiovisual equipment operation, staff supervision, and administration to ensure event success. Key Highlights: 1. Comprehensive event coordination and team supervision. 2. Development of client relationships and problem resolution. 3. Audiovisual equipment handling and administrative tasks. A leading event production company is seeking: **Event Coordinator** *Requirements:* * High school diploma / Bachelor’s degree in Communications, Audio Engineering, or related field. * Experience operating audiovisual equipment, supervising staff, and managing events. * Technical knowledge in audio, video, or lighting. * Administrative experience. * Intermediate English. *Responsibilities:* * Meet with hotel staff / groups and wedding parties to discuss event details. * Inspect setups and equipment to ensure compliance with safety standards and quotations. * Operate equipment as needed. * Resolve equipment-related issues and ensure seamless event execution. * Maintain strong client relationships. * Dismantle audio and video equipment and pack after the event. * Administrative tasks. *We Offer:* * Competitive salary + bonuses + premium benefits. * Relocation assistance. * 100% IMSS coverage. * Life insurance. * Savings fund. * Credit union.

Baja California Sur, Mexico

ASSISTANT FOOD & BEVERAGE MANAGER PGC (37774)651381298671391212

Indeed

ASSISTANT FOOD & BEVERAGE MANAGER PGC (37774)

***“The world is yours with Meliá”*** Staying with Meliá is an opportunity to learn, grow and continue building your career within a global team. Here you can take on new challenges and gain experience in different destinations, without ceasing to be part of our family. Are you ready to take the next step in your career with us? **REMEMBER:** Before submitting your application, **you must inform your direct manager and/or Hotel Director and your Human Resources Manager of your interest in participating in the internal selection process**. Your line manager will not have the authority to approve or block your application, but they must be duly informed. **Job Mission:** Ensure the profitability of the Food & Beverage area at the hotel through planning and implementation of product, service and human team management strategies in the kitchen and food & beverage outlets. **What will you do?** * Implement standards. * Implement projects, programmes and tools aligned with the company’s new F&B scenario. * Collaborate with the Commercial Department and Operations Management on pricing and offer strategies for events, meetings and conferences. * Manage and control staffing levels according to occupancy. * Annual Operational PAI. * Prepare the annual F&B department budget, covering raw material costs, orders and personnel. * Conduct daily monitoring of costs and revenues. * Monitor department KPIs: raw material cost, personnel, order tracking. * Monitor personnel KPIs: productivity level, ratios for breakfast service, bar, restaurant and events. * Monitor and follow up on F&B area KPIs. * Be familiar with the department’s budget. Support the department head in preparing forecasts. **What are we looking for?** + Knowledge of kitchen operations. + Knowledge of REVO and POS system operation. + Advanced proficiency in the Microsoft Office suite. + Knowledge of hotel operations. + Key competencies: teamwork, service orientation, quality and professionalism, global and strategic vision, communication and influence. + Creativity and innovation. **At Meliá, we are all VIPs** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by management commitment and the principles set out in our Human Resources policies. Likewise, we value promoting throughout our entire workforce a corporate culture committed to effective equality and raising awareness about the need for joint and global action.* *We drive our commitment to* ***equality and diversity****, avoiding any form of discrimination—particularly that based on disability, race, religion, gender or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.* *Furthermore, we advocate for the sustainable growth of our sector through a highly skilled, socially responsible workforce. In this regard, our motto is “****Towards a sustainable future, from a responsible present****”. Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during selection processes, we invite you to review our recommendations on the "**Protect your application**" page. If you want to become “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

ENGLISH TEACHER MELIA PARADISUS GRAND CANA (37748)651105786330891213

Indeed

ENGLISH TEACHER MELIA PARADISUS GRAND CANA (37748)

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Nursing Licensee Loreto651287386584331214

Indeed

Nursing Licensee Loreto

Saint Luke's Hospital is seeking nursing staff to join its healthcare team. We are looking for professionals committed to quality care, teamwork, and comprehensive patient care. **Desired Profile:** * Bachelor's Degree in Nursing (degree and license). * Prior experience. * Excellent communication skills, empathy, and humanized patient interaction. * Strong sense of responsibility, professional ethics, and commitment to patient safety. * Organization, initiative, and adherence to clinical protocols. **Objective:** To provide care based on scientific foundations and general nursing practices, actively contributing to patient care and ensuring continuity of standardized hospital processes and protocols for quality and patient safety. **Benefits:** * Statutory benefits (IMSS, Infonavit, year-end bonus, profit sharing) * Free 24/7 consultations * Discounts on medical procedures * Housing assistance * Per diems

Escuela Preparatoria 12, El Jaral, 23880 Loreto, B.C.S., Mexico

Club: GERENTE DE VENTAS (37690)650963865868821215

Indeed

Club: GERENTE DE VENTAS (37690)

***“El mundo es suyo con Meliá”*** Descubra posibilidades ilimitadas en Meliá, donde su crecimiento y desarrollo están en el centro de atención. Sumérjase en un viaje que lo llevará a sus destinos soñados y forme parte de nuestros equipos internacionales. **Descubra algunos de los beneficios que le ofrecemos:** * **My MeliáRewards:** Participe en nuestro exclusivo programa de fidelidad y disfrute de ventajas únicas. * **My MeliáBenefits:** Aproveche compensaciones flexibles y descuentos exclusivos en una amplia variedad de productos y servicios que promueven un estilo de vida activo y saludable. ¡Siéntase orgulloso de formar parte de Meliá! ¡Estamos deseando conocerlo! **Misión del puesto:** Siguiendo la filosofía, políticas, procedimientos y estándares de calidad de Meliá Hotels International, el Gerente de Ventas es responsable de la gestión operativa del equipo de Asesores de Ventas en la sala de ventas de Club by Meliá. Su rol implica liderar, motivar y desarrollar al equipo para fortalecer los programas In\-House, así como diseñar e implementar estrategias comerciales efectivas. Mantendrá sinergias con el hotel y Club by Meliá, asegurando el cumplimiento de las políticas internas y optimizando los procesos de ventas para alcanzar los objetivos establecidos. **¿Qué tendrás que hacer?** * Gestión y liderazgo del equipo de ventas, asegurando su desarrollo profesional y cumplimiento de objetivos. * Análisis de informes de ventas, identificando oportunidades de mejora y diseñando estrategias de captación. * Participación activa en reuniones y briefings diarios, fomentando la alineación con los objetivos estratégicos del hotel. * Motivación y formación continua del equipo, asegurando el uso de las mejores técnicas de venta. * Evaluación del desempeño individual y grupal, implementando planes de acción personalizados. * Supervisión de la disciplina, actitud y estándares del equipo, garantizando el cumplimiento de las políticas de Meliá Hotels International. **¿Qué buscamos?** * Licenciatura en Administración de Empresas, Negocios Internacionales o carreras afines. * Inglés avanzado (oral y escrito); se valorará un segundo idioma. * Mínimo 4 años liderando equipos de ventas. * Mínimo 4 años en puestos similares dentro de la industria hotelera o vacacional. **En Meliá somos todos VIP \- Personas Muy Inspiradoras** Desde juniors hasta seniores, todos nuestros empleados poseen cualidades únicas y valiosas que contribuyen día tras día a nuestro éxito. Aproveche sus fortalezas individuales para forjar su propio futuro en Meliá. Nuestra calidez, cercanía y pasión por lo que hacemos crean un ambiente verdaderamente especial y convierten el trabajo en Meliá en una experiencia inolvidable llena de emociones y espíritu de equipo \- junto con personas como usted, nuestros **VIP**. *En Meliá Hotels International apostamos por la* ***igualdad de oportunidades entre mujeres y hombres*** *en el lugar de trabajo, con el apoyo de la dirección y los principios establecidos en nuestras políticas de recursos humanos. También damos importancia a sensibilizar a toda la plantilla sobre una cultura corporativa comprometida con la igualdad efectiva y a reforzar la conciencia sobre la necesidad de una acción conjunta y global.* *Promovemos nuestro compromiso con la* ***igualdad y la diversidad*** *y evitamos cualquier tipo de discriminación, especialmente por discapacidad, raza, religión, género u edad.* *Creemos firmemente que la* ***diversidad y la inclusión entre nuestros empleados son fundamentales para nuestro éxito como empresa global****.* *Además, nos comprometemos con el crecimiento sostenible de nuestro sector mediante un excelente* ***equipo humano socialmente responsable****. En este sentido, nuestro lema es: “****En camino hacia un futuro sostenible, partiendo de un presente responsable****”. Muchas gracias a todos los que hacen esto posible.* Para protegerse y evitar fraudes durante los procesos de selección, le invitamos a leer nuestras recomendaciones en la página "**Protege tu candidatura**". Si desea formar parte de las “**Personas Muy Inspiradoras**”, síganos en: **INSTAGRAM** **–** **TIKTOK****–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Club: Sales Advisor (37685)650945880497951216

Indeed

Club: Sales Advisor (37685)

***“The world is yours with Meliá”*** Discover a limitless path at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in various countries and become part of our extensive global family. **Discover some of the benefits we offer:** * **My MeliáRewards:** Join our exclusive loyalty program and enjoy unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. **Job Mission:** Following Meliá Hotels International’s philosophy, policies, procedures, and quality standards, you will be responsible for generating new sales of the Circle product as a dynamic and flexible vacation advisor across all its Tours. With attention and care, you will explain all necessary information about the CIRCLE product, presenting its features, benefits, and advantages, ensuring in every presentation that it reflects MHI’s standards of Quality, credibility, and consistency. **What will you do?** * Attend the daily sales meeting * Maintain the required production, volume, and closing percentage for your position * Operate the systems and tools available for the sales process * Participate in promotional activities and/or events implemented by the company for sales purposes * Know the benefits and features of the product/service to explain them correctly * Identify customer needs to provide appropriate guidance on product usage * Generate purchase intent in the customer * Maintain fluid and continuous communication with your customers, based on trust and the quality of service delivered **What are we looking for?** * 2–3 years of experience in similar positions * Degree in Business Administration, International Business, Economics, Marketing, or related field * Very high level of English; knowledge of another language is highly valued * Strong communication and public relations, negotiation, and customer orientation skills * Proficiency in Microsoft Office suite * Prior experience in promotional activities **At Meliá, we are all VIPs** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by management commitment and the principles outlined in our Human Resources policies. Likewise, we value fostering throughout our entire workforce a corporate culture committed to effective equality and raising awareness about the need for joint and global action.* *We drive our commitment to* ***equality and diversity***, *avoiding any form of discrimination—particularly based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company***. *Moreover, we advocate for the sustainable growth of our sector through a highly capable, socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****.” Thanks to all our collaborators, we make it possible.* To protect you and prevent fraud during recruitment processes, we invite you to review our recommendations on the "**Protect Your Application**" page. If you want to be “**Very Inspiring People**,” follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Indeed

Club: Driver (37739)

***“The world is yours with Meliá”*** Staying with Meliá means advancing on a borderless journey, seizing the unlimited growth and development opportunities our global family offers you. It means knowing the world is yours and that your opportunities to work in different countries are within your reach—all while remaining part of our great family. It means embarking on one of the most exciting journeys of your life—a journey where inspiration and personal and professional growth accompany you at every step. Are you ready to take the reins of your professional career and explore inspiring new opportunities within Meliá? **REMEMBER:** Before submitting your application, **you must inform your direct manager and/or Hotel Director and your Human Resources Manager of your interest in participating in the internal selection process**. Your line manager does not have the authority to approve or block your application, but they must be duly informed. **Job Mission:** In alignment with Meliá Hotels International’s philosophy, policies, procedures, and quality standards, this role ensures the proper transportation of club members within the hotel premises, as well as couples and tours to the sales area. It delivers high-quality, genuine service to all our customers. **What will you do?** * Responsible for welcoming guests in hotel lobbies, coordinating with marketing supervisors, “arrival hostesses”, and hotel reception teams—ensuring the first contact with every potential prospect. * Occasionally supports the transportation of club staff from staff entry points to sales areas, ensuring punctuality so operations always begin at the scheduled time. * Supports hotels by transporting hotel guests when time and club operations allow. * Responsible for maintaining their assigned work vehicle. Must comply with general traffic regulations, internal property traffic rules, and ensure the safety of passengers transported. * **What are we looking for?** Female Driver (preferred) High school diploma and/or Technical Diploma in Administration Spanish and basic English knowledge People management skills Conflict resolution skills Strong communication skills with staff and across different departments 5 years’ experience in a similar position—Minibus driver, service areas **At Meliá, we are all VIPs** Outstanding professionals who make everyday life easier and exceptional. From newcomers to seasoned veterans, all of them possess unique and valuable qualities that make working at Meliá a constant opportunity for growth—and a passport to building your future wherever you choose. Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience—filled with emotional moments and always accompanied by the feeling of belonging to a great family where people like you—**VIPs**—are valued. *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by leadership commitment and the principles outlined in our Human Resources policies. Furthermore, we prioritize promoting across our entire workforce a corporate culture committed to effective equality and raising awareness about the need for joint, global action.* *We actively reinforce our commitment to* ***equality and diversity***, *preventing any form of discrimination—particularly based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company***. *Additionally, we advocate for the sustainable growth of our industry through a highly skilled, socially responsible workforce. In this regard, our motto is “****Towards a sustainable future, from a responsible present****”. Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during selection processes, we invite you to review our recommendations on the "**Protect your application**" page. If you want to become “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Club: Guest Concierge (37687)650939165086741218

Indeed

Club: Guest Concierge (37687)

***"The world is yours with Meliá"*** Discover a path without limits at Meliá, where opportunities for growth and development are endless. Embark on a journey that will take you to work in several countries and become part of our extensive global family. **Discover some of the benefits we offer:** * **My MeliáRewards:** Participate in our exclusive loyalty programme, enjoying unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts across a wide variety of products and services, promoting an active and healthy lifestyle. **Mission:** Aligned with the philosophy, policies, procedures and quality standards established by Meliá Hotels International, responsible for delivering personalised service to guests and attending to their requests to ensure a stay meeting the highest standards of comfort in their rooms, performing Concierge duties and successfully inviting guests to the Circle Lounge to learn about Circle by Meliá benefits and experiences with the sales team, with the aim of converting them into new members. **Operations:** * Attend the daily meeting. * Follow instructions and training to the letter. * Apply information in daily operations. * Know the daily room availability status, arrivals, events and activities; VIP list, rate information and any additional details required to deliver personalised service. * Understand the culture of arriving guests and the purpose of their visit. * Deliver personalised service, courtesy upon arrival, accompany guests to their rooms, conduct tours of exclusive areas, engage in conversation with guests and foster a sense of connection. * Comply with area operational policies and procedures, and participate in defined Alma & Magia activities within the areas. * Provide guests with information regarding departmental services, hotel-wide services and nearby or tourist-interest areas. Responsibility includes attending to, satisfying and following up on all guest requests during their stay. * Address and resolve guest complaints while maintaining a professional attitude. Report to immediate supervisor any circumstances that could negatively affect guests and/or future stays. * Make reservations for restaurants, Spa, Golf, Jacuzzi, romantic dinners, pillows, etc., and fulfil other guest needs or requirements. **What are we looking for?** EDUCATION AND TRAINING: Bachelor’s degree in Marketing, Social Communication or Business Administration. LANGUAGES: Proficiency in English as a second language; knowledge of additional languages (e.g., French and Portuguese) preferred. EXPERIENCE: Two years’ experience in a similar role: Concierge, Butler or Customer Service. SPECIFIC KNOWLEDGE: Proficiency in Microsoft Office Suite. Experience in hospitality. Sales knowledge. Communication skills. Service-oriented mindset. Customer management and marketing. Proficiency in Microsoft Office Suite. **At Meliá, we are all VIPs** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, supported by management commitment and the principles outlined in our Human Resources policies. Likewise, we prioritise spreading throughout our entire workforce a corporate culture committed to effective equality, and raising awareness of the need for joint and global action.* *We strengthen our commitment to* ***equality and diversity****, preventing any form of discrimination—particularly based on disability, race, religion, gender or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.* *Furthermore, we support the sustainable growth of our sector through a highly skilled, socially responsible workforce. In this regard, our motto is “****Towards a sustainable future, from a responsible present****”. Thanks to all our collaborators, we make it possible.* To protect you and prevent fraud during recruitment processes, we invite you to review our recommendations on the "**Protect your application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Club: Marketing Manager (37688)650935333346571219

Indeed

Club: Marketing Manager (37688)

***“The world is yours with Meliá”*** Discover a boundless path at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work across multiple countries and become part of our extensive global family. **Discover some of the benefits we offer:** * **My MeliáRewards:** Join our exclusive loyalty programme and enjoy unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. **Job Mission:** In alignment with Meliá Hotels International’s philosophy, policies, procedures and quality standards, responsible for operational management to ensure achievement of marketing budgets, leading the team to continuously strengthen in-house programmes and supporting the development of new strategies. **What will you do?** * Daily preparation: * Prepare the daily motivational meeting with the concierge team * Review the pre-manifest of shows scheduled for the current day * Review general arrivals from the previous day * Clean up and assign pending “out-of-hours” couples from the previous day * Review today’s Melia.com / digital invitation arrivals for assignment * Follow up on yesterday’s Melia.com / digital invitation arrivals * Review yesterday’s shows for follow-up * Sales generation * Marketing / show generation, penetration, individual targets, group targets * Review standards / uniforms / etc. * Motivate * Train * Communicate relevant and meaningful data to the team * Develop action plans for continuous improvement of results * Areas for improvement * Strengthen and update prospecting processes and techniques **What are we looking for?** Bachelor’s degree in Marketing, International Business, Business Administration, E-Marketing and Business, or other related degrees English (second language); other languages preferred People management experience Courses / workshops / seminars on team management Courses / workshops / seminars on leadership Languages (Spanish – English) Proficiency in Microsoft Office Suite Service-oriented culture 7 years in a similar position: Operations Manager, Marketing Supervisor, Concierge, Front Office Supervisor, Public Relations. **At Meliá, we are all VIPs** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by management commitment and guided by the principles outlined in our Human Resources policies. Likewise, we prioritise disseminating across our entire workforce a corporate culture committed to effective equality and raising awareness about the need for joint, global action.* *We drive our commitment to* ***equality and diversity***, *preventing any form of discrimination—particularly based on disability, race, religion, gender or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company***. *Furthermore, we support the sustainable growth of our sector through a highly skilled, socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****”. Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during selection processes, we invite you to consult our recommendations on the "**Protect your application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Club: AREA MEMBERS RELATIONS MANAGER (37692)650934051173131220

Indeed

Club: AREA MEMBERS RELATIONS MANAGER (37692)

***“The world is yours with Meliá”*** Discover a boundless career path at Meliá, where growth and development opportunities are infinite. Immerse yourself in a journey that will take you to work across multiple countries and become part of our extensive global family. It’s about embarking on one of the most exciting journeys of your life — a journey where inspiration and personal and professional growth accompany you every step of the way. **Discover some of the benefits we offer:** * **My MeliáRewards:** Join our exclusive loyalty programme and enjoy unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. Feel proud to be part of Meliá — we’re proud of you! **Job Mission:** *In alignment with Meliá Hotels International’s philosophy, policies, procedures and quality standards, this role ensures compliance with members’ contractual rights, as well as the various promises outlined in all membership-related information and sales materials, through the delivery carried out by hotel operations, fostering inter-departmental coordination and teamwork, as well as the development, design and implementation of strategies and actions aimed at achieving maximum member satisfaction and loyalty.* **What will you do?** Responsible for monitoring and directing the timely and accurate application of products, benefits and experiences across hotel operations, fulfilling your Delivery responsibilities for the member experience, and meeting established standards, benefits and designated areas for member use. Simultaneously, manage communication flow with members to ensure high-quality service and attention aligned with their expectations — grounded in a service-oriented mindset, excellence, proximity, responsiveness to their needs and anticipation of requirements during their stay. **Specific Job Functions** Strategically supervise, in synergy with Hotel Management, the delivery process of benefits, services, preferences and special attention provided by the hotel according to established standards during the member’s stay. Implement operational logistics to ensure smooth delivery of the member experience. Ensure the hotel operations team delivers the Experience across all hotels within your region. Collaborate with relevant hotel stakeholders to verify each benefit is delivered optimally. If adjustments are required in the delivery process for any benefit, consult with the Corporate Club Members Director. Act as a communication intermediary between Club departments (Contact Centre, Commercial, etc.) and Hotel Operations regarding matters related to the member experience and service. Maintain direct communication with Hotel Directors to align processes and identify mutual areas of opportunity. Communicate relevant updates, news and/or new processes to both Hotels and the Club. Supervise the activities of each Hotel’s Members Relations Managers, ensuring correct execution of processes. Review short- and medium-term arrival lists to identify TOP Members for follow-up with each hotel’s operations team. Analyse future member arrivals/occupancy by membership tier to inform hotels about upcoming Black TOP Member arrivals. Provide personalised welcome to Black TOP Members. Follow up on member requests to ensure personalised handling. Directly and personally intervene in relevant cases involving members. Ensure proper process and logistics for welcoming and following up with new members. Deliver ongoing training to managers, supervisors and mid-level staff on membership processes and benefits, including updates on promotions, events and news (once per month). Review member-designated areas — submit monthly report to Hotel Manager and GEX. Document and forward all complaint cases to the Contact Centre for clarification of future cases. Identify improvement opportunities, report incidents, collect member feedback and channel it to the Hotel Manager/GEX. Listen to member concerns and escalate them to the Hotel Manager/GEX, ensuring resolution by the hotel. Analyse various member surveys (e.g., ReviewPro or other specific surveys conducted). Prioritise comments received via email from the online survey completed by members during their stay. Encourage the team to capture feedback. Through communication with members, feedback collection and analysis, identify trends, improvement areas and opportunities to elevate the member experience — developing collaborative strategies with other Club and hotel departments. Participate in hotel Executive and/or Operational Committee meetings to communicate Club-related topics, as well as attend various hotel meetings representing the Club. Present and participate in impact analyses for potential proposals involving changes to services or processes that affect programme standards and benefits. Responsible for submitting proposed changes to services or operations for members, for validation by the Members Directorate. Submit a monthly feedback report covering all hotels in the region, shared with the Regional Director and Club Directorate. Proactively contribute to the creation and execution of activities, events and member journeys. Lead the transportation team, managing logistics and traffic for services supporting members, prospects and new members. **What are we looking for?** Bachelor’s degree in Marketing, International Relations, Business Administration, Marketing or related fields. Proficiency in English as a second language; additional languages (e.g., French and Portuguese) are preferred. People management experience. Courses / workshops / seminars in team management. Courses / workshops / seminars in leadership. Proficiency in Microsoft Office Suite. Service-oriented culture. 5 years in a similar role: Guest Service Manager, Operations, Public Relations, Front Desk Supervisor. **At Meliá, everyone is VIP** Outstanding professionals who make everyday operations easier and exceptional. From newcomers to seasoned veterans, all of them bring unique and essential qualities that make working at Meliá a constant growth opportunity and a passport to building your future wherever you choose. Our warmth, closeness and passion for what we do make working at Meliá an unforgettable experience — filled with emotional moments and always accompanied by the feeling of belonging to a great family where people like you — **VIPs** — are valued. *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by leadership commitment and the principles embedded in our Human Resources policies. Furthermore, we prioritise disseminating across our entire workforce a corporate culture committed to effective equality and raising awareness about the need for joint, global action.* *We actively promote our commitment to* ***equality and diversity****, preventing any form of discrimination — particularly based on disability, race, religion, gender or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.* *Additionally, we support the sustainable growth of our industry through a socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****”. Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during recruitment processes, please review our recommendations on the "**Protect Your Application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Club: Ejecutivo de Retención de Cartera (37693)650932735745291221

Indeed

Club: Ejecutivo de Retención de Cartera (37693)

***“El mundo es tuyo con Meliá”*** Descubre un camino sin fronteras en Meliá, donde las posibilidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en diversos países y a ser parte de nuestra extensa familia global **Descubre algunos de los beneficios que te ofrecemos:** * **My MeliáRewards:** Participa en nuestro exclusivo programa de fidelidad, disfrutando de beneficios y ventajas únicas. * **My MeliáBenefits:** Aprovecha la retribución flexible y descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable. Siéntete orgulloso de pertenecer a Meliá como nosotros lo estamos de ti **Misión:** Apegado a la filosofía, políticas, procedimientos y estándares de calidad trazados por Meliá Hotels International, gestiona y administra el proceso de recibimiento, distribución, atención, seguimiento, documentación y análisis de las solicitudes de rescisiones y cancelaciones de los socios Club by Meliá, así como las escalaciones correspondientes. De igual manera gestiona y administra las excepciones otorgadas durante el proceso comercial para mantener organización de las políticas de ventas establecidas por la empresa, en relación a la venta del producto, y a los servicios que por contrato corresponden a los socios. **Operaciones:** * Responsable de ejecutar, asistir y dar soporte en el proceso de rescisión o cancelación de las membresías de las distintas regiones y sites con el fin de salvaguardar las cuentas y mantener una cartera saludable, a través de la organización, seguimiento y manejo de las solicitudes desde inicio del proceso hasta el cierre de los casos debidamente documentada para retroalimentación de incidencias a través de reportes, herramientas de control y análisis, desde la fase inicial donde distribuirá a los equipos hasta la fase de escalaciones para el cierre de casos. * Recibir y clasificar las solicitudes de rescisiones o cancelaciones. * Reunir todos los datos del file de los socios para que se inicie la atención al caso de retención. * Direccionar y distribuir el caso al equipo correspondiente, con todas las informaciones pertinentes. * Dar seguimiento en los tiempos de cada fase del proceso de retención. * Digitar en tiempo y forma en el cronograma con cada caso abierto. * Elaborar proceso de seguimiento y cierre de caso. * Dar seguimiento a la priorización de casos según estrategias establecidas. * Documentar en los sistemas pertinentes las incidencias y seguimientos a requerimientos de los socios. * Proporcionar retroalimentación, organización y documentación de cada caso en los diferentes reportes o herramientas diseñadas para la retención de cartera. * Asistir en la Identificación de tipos de quejas: Producto, Comercial, Situacional, de experiencias. * Digitar las causas identificadas: redes, confianza en propuesta de valor, atención ineficaz, mala experiencia, incumplimiento, falta de valor percibido, falta de transparencia. * Digitar las solicitudes de rescisiones o cancelaciones según modelo PQRS: Peticiones, Quejas, Reclamaciones, Sugerencias. Con alto nivel de negociación, empatía, comunicación asertiva, agilidad e integridad. * Asistir en la Clasificación de casos según razones: justificadas o injustificadas. * Asistir en la Clasificación de clientes según códigos: Impaciente, exigente, indignado, ambicioso para la apropiada gestión, distribución y priorización. * Dar seguimiento a los casos de escalaciones. * Digitar y mantener actualizado el proceso de retención. * Asistir en la orientar a socios referente a temas generales para el uso de la membresía. * Participa en reuniones periódicas según agenda proporcionada del gerente, con equipos comerciales y de servicio para analizar las incidencias y mantenerse de manera recíproca actualizada. * Cancela afiliaciones al programa Melia Rewards en el sistema SIRIUS * Enviar propuestas de Down Grades y seguimiento a las mismas * Enviar propuestas de refinanciamientos y seguimiento a las mismas * Digitar y documentar los estándares de procedimiento del departamento. * Digitar y documentar los Scripts estandarizados. * Entrenarse para el alto conocimiento de producto, experiencias y técnicas de ventas para salvar cuentas de manera eficiente y eficaz. * Identificar herramientas: tecnología, canales, aplicaciones, reportes. **¿Qué buscamos?** EDUCACIÓN Y FORMACIÓN: Licenciatura en Administración de empresa, Negocios internacionales, Comercial, Marketing, otros grados asociados IDIOMAS: Dominio del inglés como segundo idioma, otros idiomas son valorados: Portugués, Ruso y Francés EXPERIENCIA: 2 años en puesto similar. Quality Assurance, VLO, Atención a clientes o socios, relaciones públicas. CONOCIMIENTOS ESPECÍFICOS: Dominio de Office Habilidad en el manejo de softwares Manejo de redacción informe ejecutivo Manejo de la comunicación Ventas Redacción **En Meliá todos somos VIP** Grandes profesionales que hacen el día a día más fácil y excepcional. Desde el recién llegado hasta el más veterano, tod@s ell@s reúnen unas cualidades únicas e importantes que hacen que trabajar en Meliá sea una oportunidad de crecimiento constante y un pasaporte para crear tu futuro donde quieras. Nuestra calidez, cercanía y pasión por lo que hacemos, hace que trabajar en Meliá sea una experiencia inolvidable, llena de momentos emotivos y siempre con la sensación de que perteneces a una gran familia en la que contamos con gente como tú, gente **VIP**. *En Meliá Hotels International apostamos por la* ***igualdad*** *de oportunidades* ***entre mujeres y hombres*** *en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización sobre la necesidad de actuar conjunta y globalmente.* *Impulsamos nuestro compromiso con* ***la igualdad y la diversidad****, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que* ***la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global****.* *Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es “****Hacia un futuro sostenible, desde un presente responsable****” Gracias a todos/as los colaboradores/as lo hacemos posible.* Si quieres ser “**Very Inspiring People**“, síguenos en: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Next Opening Patio Los Cabos, BCS650902083621131222

Indeed

Next Opening Patio Los Cabos, BCS

**We offer:** \* Base salary (paid weekly). \* Commission scheme (paid biweekly) \* Transportation assistance \* Punctuality bonus \* Attendance bonus \* Statutory benefits from day one (BONUS PAYMENT, VACATIONS, IMSS, INFONAVIT, ETC.) \* Employee discount at group stores \* Two consecutive days off per week \* Savings fund \* Funeral expense assistance If you meet the requirements and are interested in joining our team, apply through this channel. We look forward to meeting talented professionals who wish to join our team and contribute to the success of our stores! Job type: Full-time, Indefinite term Salary: Starting at $10,000.00 per month Benefits: * Savings account * Employee discount Work location: On-site employment

Baja California Sur, Mexico

$MXN 10,000/month

ASSISTANT HOUSEKEEPING MANAGER PGC (37710)650896137729311223

Indeed

ASSISTANT HOUSEKEEPING MANAGER PGC (37710)

***“The world is yours with Meliá”*** Discover a boundless path at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work across multiple countries and become part of our extensive global family. **Discover some of the benefits we offer:** * **My MeliáRewards:** Join our exclusive loyalty programme and enjoy unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. **Job Mission:** Support the Housekeeping Manager in all administrative and operational responsibilities. This includes ensuring guest rooms and public areas meet hotel standards, managing inventories and supplies, implementing cleaning procedures, and coordinating with other departments. **What will you do?** * Ensure adequate coverage and supervision of cleaning sections at all times. * Ensure all guest rooms are prepared and inspected according to cleaning standards. * Assist the Housekeeping Manager in the daily supervision of housekeeping staff. * Assign tasks and supervise the work of housekeepers or cleaners. * Manage personnel under your responsibility and assign the daily workload accordingly. * Implement relevant Housekeeping cleaning procedures. * Be responsible for and ensure training of new hires. * Ensure all procedures for handling and managing linens and uniforms are respected. * Ensure appropriate stock levels for optimal functioning of the housekeeping department and arrange replenishments accordingly. * Regularly review the night shift cleaning schedule. * Share daily activity highlights with the Housekeeping Manager, including internal and external customer incidents. * Assist the Housekeeping Manager in fulfilling administrative responsibilities. * Support and participate in talent identification within your department. * Identify high-potential staff and actively contribute to team and trainee development (if applicable). * Be familiar with Human Resources development plans and tools—and encourage their use (Meliá Home, Meliá Escucha E\-Meliá, development plans, Inspiring Opportunities, Graduates Programs, Code of Ethics, etc.). **What are we looking for?** 1 year in a similar position in the hospitality sector. + Knowledge of hotel operations. + Organisational and planning skills. + Knowledge of hygiene regulations and standards. + Skills in handling complaints and claims. + Budget and cost management skills. + Service orientation. + Proactivity. + 1 year in a similar position in the hospitality sector. **At Meliá, we are all VIP** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by leadership commitment and the principles set out in our Human Resources policies. Furthermore, we value spreading throughout our entire workforce a corporate culture committed to effective equality, and raising awareness of the need for joint and global action.* *We strengthen our commitment to* ***equality and diversity****, avoiding any form of discrimination—particularly based on disability, race, religion, gender or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.* *In addition, we advocate for the sustainable growth of our sector through a socially responsible human team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****”. Thanks to all our collaborators, we make it possible.* To protect you and prevent fraud during recruitment processes, we invite you to consult our recommendations on the "**Protect your application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Guest Concierge | Club By Melia | Paradisus Los Cabos 1 (37691)650873827365131224

Indeed

Guest Concierge | Club By Melia | Paradisus Los Cabos 1 (37691)

***“The world is yours with Meliá”*** Continuing with Meliá is an opportunity to learn, grow, and keep building your career within a global team. Here, you can take on new challenges and access experiences in different destinations, all while remaining part of our family. Are you ready to take the next step in your journey with us? **REMEMBER:** Before submitting your application, **you must inform your direct supervisor and/or Hotel Director and your Human Resources Manager of your interest in participating in the internal selection process**. Your line manager will not have the authority to approve or block your application, but they must be duly informed. Are you passionate about sales and looking for uncapped earnings? At Club by Meliá, your income depends on your talent. At Meliá Hotels International, we are seeking a dynamic, results-oriented Guest Concierge to join our Club by Meliá team, with the objective of proactively inviting guests to learn about the Circle product in the sales room—acting as the first key link in the commercial process. What do we offer? * Unlimited commission system: The more invitations you generate, the more you earn. Your effort and results directly determine your salary—above industry standards. * Base salary. * Statutory benefits and above. * Work in an international and exclusive environment, representing a globally leading brand. * Professional growth opportunities within a global company. * Ongoing training and tools to enhance your sales performance. * Meliá Group benefits. Position Mission: To deliver personalized, approachable, and high-quality service to guests during their stay, leveraging every interaction as an opportunity to build trust and identify potential customers interested in the product—proactively inviting guests to explore the commercial offering in the sales room and acting as the first key link in the sales process. Job Responsibilities: 1. Provide personalized, warm, and effective service to guests during their stay, becoming their point of contact within the hotel. 2. Use every service interaction as an opportunity to spark conversation, build interest and trust with the guest—aiming to achieve a natural and effective invitation to the sales room without applying direct commercial pressure. 3. Proactively invite guests with suitable profiles to the sales room, highlighting the potential benefits they could gain based on their profile and preferences. 4. Communicate relevant information gathered during guest interactions (profile, interests, traveler type, perceived objections) to the assigned sales representative to facilitate a personalized sales initiation. 5. Deliver an effective introduction between the guest and the sales representative, ensuring a smooth and professional transition. 6. Collaborate with the sales team to coordinate guest entry into the sales room and ensure seamless, efficient service. 7. Accurately record each invitation and its outcome in the designated management tools, ensuring full traceability and consistency of the process. 8. Actively participate in training sessions, team meetings, and feedback forums to improve interpersonal and sales skills. 9. Contribute to achieving individual and team commercial goals, understanding that quality service forms the foundation for generating real sales opportunities. What are we looking for? * 1–2 years’ experience inviting and prospecting couples for the Club Vacacional sales room presentation. * Degree in Tourism, Public Relations, Hotel Management, or related fields. * Advanced English; additional languages highly valued. * Interest in the commercial area and sensitivity to identifying sales opportunities. * Strong communication and public relations skills; proactive, customer-oriented, highly service-driven, and results-focused. * Proficiency in Microsoft Office. Join our team! **At Meliá, everyone is VIP** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by leadership commitment and the principles outlined in our Human Resources policies. Furthermore, we strive to foster throughout our entire workforce a corporate culture committed to effective equality and raise awareness of the need for joint, global action.* *We reinforce our commitment to* ***equality and diversity***, *by preventing any form of discrimination—especially that based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company***. *Additionally, we support the sustainable growth of our sector through a socially responsible human team. In this regard, our motto is “****Towards a Sustainable Future, from a Responsible Present****”. Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during selection processes, we invite you to review our recommendations on the "**Protect Your Application**" page. If you want to become “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

Baja California Sur, Mexico

NIGHT MANAGER - PPRL (37648)650748745730571225

Indeed

NIGHT MANAGER - PPRL (37648)

***“The world is yours with Meliá”*** Discover a borderless path at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in various countries and become part of our extensive global family. **Discover some of the benefits we offer you:** * **My MeliáRewards:** Join our exclusive loyalty programme and enjoy unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts across a wide range of products and services, promoting an active and healthy lifestyle. Feel proud to belong to Meliá—as we are proud of you. **Mission:** Ensure the hotel operates correctly during the night shift, guaranteeing efficient guest service, facility security, and compliance with established procedures. **What are we looking for?** **EDUCATION AND TRAINING:** Technical training. (Desirable) **LANGUAGES:** * Local language (depending on the geographical location of the property) and Advanced English. * 2 years’ experience in this or a similar position at a luxury hotel/resort. * Leadership and decision-making under pressure. * Excellent customer service. * Proficiency in hotel systems (PMS). **Responsibilities:** * Report in detail all rounds carried out. * Communicate any pending guest requests or issues to management that may require additional monitoring or follow-up. * Supervise all hotel operations during the night shift. * Coordinate and supervise night staff (reception, security, bellboys, night auditor, among others). * Ensure compliance with policies, service standards and internal procedures. * Manage **night check-in and check-out**. * Appropriately resolve guest complaints, incidents and special situations. Handle **emergency situations** (health, safety, evacuations, conflicts). * Guarantee a positive and safe experience during the night. Attend to VIP guests or sensitive cases. * Verify cash register closings, billing and correct charges. Prepare daily reports: occupancy, revenue, incidents, no-shows. * Coordinate information handover to the day-shift team. * Coordinate rounds with security and verify access points. **At Meliá, we are all VIP** Outstanding professionals who make everyday life easier and exceptional. From newcomers to seasoned veterans, everyone brings unique and valuable qualities that make working at Meliá a constant opportunity for growth—and a passport to shaping your future wherever you wish. Our warmth, closeness and passion for what we do make working at Meliá an unforgettable experience—filled with emotional moments and always with the feeling that you belong to a great family where people like you—**VIPs**—are truly valued. *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by leadership commitment and guided by the principles outlined in our Human Resources policies. Likewise, we prioritise spreading throughout our entire workforce a corporate culture committed to effective equality and raising awareness about the need for joint, global action.* *We reinforce our commitment to* ***equality and diversity***, *by preventing any form of discrimination—particularly related to disability, race, religion, gender or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company***. *Moreover, we support the sustainable growth of our sector through a highly skilled, socially responsible workforce. In this regard, our motto is “****Towards a Sustainable Future, from a Responsible Present****”. Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during recruitment processes, we invite you to review our recommendations on the "**Protect Your Application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Guest Concierge Club By Melia, Paradisus Los Cabos (37631)650519530538251226

Indeed

Guest Concierge Club By Melia, Paradisus Los Cabos (37631)

***“The world is yours with Meliá”*** Continuing with Meliá is an opportunity to learn, grow, and keep building your career within a global team. Here, you can take on new challenges and access experiences in different destinations, all while remaining part of our family. Are you ready to take the next step in your journey with us? **REMEMBER:** Before submitting your application, **you must inform your direct supervisor and/or Hotel Director and your Human Resources Manager of your interest in participating in the internal selection process**. Your line manager does not have the authority to approve or block your application, but they must be duly informed. Are you passionate about sales and looking for uncapped earnings? At Club by Meliá, your income depends on your talent. At Meliá Hotels International, we are seeking a dynamic, results-oriented Guest Concierge to join our Club by Meliá team, with the objective of proactively inviting guests to learn about the Circle product in the sales room, acting as the first key link in the commercial process. What do we offer? * Unlimited commission system: The more invitations you generate, the more you earn. Your effort and results will directly determine your salary—above industry standards. * Base salary. * Statutory and enhanced benefits. * Work in an international and exclusive environment, representing a globally leading brand. * Professional growth opportunities within a global company. * Ongoing training and tools to improve your sales performance. * Meliá Group benefits. Position Mission: To deliver personalized, approachable, and high-quality service to guests during their stay, leveraging every interaction as an opportunity to build trust and identify potential customers interested in the product—proactively inviting guests to learn about the commercial offering in the sales room and acting as the first key link in the sales process. Job Responsibilities 1. Provide personalized, warm, and solution-oriented service to guests during their stay, becoming their point of contact within the hotel. 2. Use every service interaction as an opportunity to spark conversation, create interest and build trust with the guest—aiming to achieve a natural and effective invitation to the sales room without applying direct commercial pressure. 3. Proactively invite guests with suitable profiles to the sales room, highlighting potential benefits aligned with their profile and preferences. 4. Communicate relevant information gathered during guest interactions (profile, interests, traveler type, perceived objections) to the respective sales representative to facilitate a personalized sales initiation. 5. Deliver an effective introduction between the guest and the sales representative, ensuring a smooth and professional handover. 6. Collaborate with the sales team to coordinate guest arrivals in the sales room and ensure seamless, efficient service. 7. Accurately record each invitation and its outcome in the designated management tools, ensuring full process traceability and consistency. 8. Actively participate in trainings, team meetings, and feedback sessions to enhance interpersonal and sales skills. 9. Contribute to achieving individual and team commercial goals, recognizing that quality service forms the foundation for generating real sales opportunities. What are we looking for? * 1–2 years’ experience inviting and prospecting couples for the Club Vacacional sales room presentation. * Degree in Tourism, Public Relations, Hotel Management, or related field. * Advanced English; additional languages highly valued. * Interest in commercial areas and sensitivity to identifying sales opportunities. * Strong communication and public relations skills, proactive attitude, customer orientation, strong service vocation, and results focus. * Proficiency in Microsoft Office. Join our team! **At Meliá, everyone is VIP** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, supported by leadership commitment and the principles outlined in our Human Resources policies. Likewise, we are committed to fostering an organizational culture across the entire workforce that embraces effective equality—and raising awareness of the need for joint, global action.* *We reinforce our commitment to* ***equality and diversity****, preventing any form of discrimination—especially based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.* *Moreover, we advocate for the sustainable growth of our sector through a socially responsible human team. In this regard, our motto is “****Towards a Sustainable Future, from a Responsible Present****.” Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during selection processes, we invite you to review our recommendations on the "**Protect Your Application**" page. If you want to become “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

Baja California Sur, Mexico

Event Coordination - Secrets650510492942091227

Indeed

Event Coordination - Secrets

A leading event production company is seeking: **Event Coordination** *Requirements:* * High school diploma / Bachelor’s degree in Communications, Audio Engineering or related field. * Experience operating audiovisual equipment, supervising staff, and managing events. * Technical knowledge in audio, video, or lighting. * Experience in administration. * Conversational English. *Responsibilities:* * Meet with hotel staff / groups and wedding clients to discuss event details. * Inspect setups and equipment to ensure compliance with safety standards and quotations. * Operate equipment as needed. * Troubleshoot equipment issues and ensure smooth event execution. * Maintain strong client relationships. * Dismantle audio and video equipment and pack after the event. * Administrative tasks. *We offer:* * Competitive salary + bonuses + top-tier benefits. * Relocation assistance. * 100% IMSS coverage. * Life insurance. * Savings fund. * Credit union.

Baja California Sur, Mexico

Operational Cost Controller / Dominican Republic649632396528661228

Indeed

Operational Cost Controller / Dominican Republic

We are seeking a proactive, analytical professional with experience in the hospitality industry to oversee and optimize the operational costs of our hotels internationally. **Primary Objective:** To supervise, analyze, and control operational costs (expenses, inventories, and consumption centers) to ensure financial efficiency and its translation into a high-quality guest experience, through the development of strategic reports and the implementation of robust internal controls. **Key Responsibilities:** * Conduct operational audits and inventory, cost, and expense oversight at RCD hotels (Mexico, Dominican Republic, and Jamaica). * Design, review, and propose internal control procedures for costs, expenses, and warehouses. * Prepare management reports and cost analyses to support decision-making. * Support cost and warehouse departments at existing hotels and new openings. **Requirements and Competencies:** * **Education:** Bachelor’s degree in Business Administration, Accounting, or Finance. * **Experience:** Minimum **5 years** in Hotel Auditing and/or Cost Management (multi-property experience is valued). * **Technical Skills:** Proficiency in **SAP ERP**, analytical accounting, and Microsoft Office Suite. Desired: Simphony. * **Skills:** Leadership, communication, proactivity, strong financial and accounting knowledge, and high analytical capability. * **Language:** Intermediate English.

MHRG+8Q La Vuelta del Cerro, B.C.S., Mexico

Fiber Optic Fusion and Certification Specialist Technician649622659545611229

Indeed

Fiber Optic Fusion and Certification Specialist Technician

**Who are we looking for?** We are looking for a **Fiber Optic Fusion and Certification Specialist Technician** who masters clean splices, accurate measurements, and complete documentation. **What will you do in this project?** * Perform **single-mode and multimode fiber optic splicing** to high quality standards. * Conduct **structured cabling and fiber optic testing and certification**. * Install, organize, and connect equipment in **racks and cabinets**. * Participate in **voice and data systems testing**. * Support installation and maintenance of **access control systems** and **FAS systems**. * Diagnose and resolve **field technical faults**. * Interpret **blueprints, diagrams, and technical documentation**. * Prepare **technical reports, test records, and photographic evidence**. * Comply with **safety, quality, and best practices standards**. **Requirements** * Technical degree in **Electronics, Telecommunications, Systems, or related field**. * **Minimum 1 year of experience** in splicing and certification. * Solid knowledge of: * Fiber optics * Cabling certification * Voice and data * Access control * FAS systems * Operation of **measurement and certification equipment**. * Availability for **field work** and relocation to La Ribera, BCS. * **Valid driver’s license** (mandatory for site transfers). Job type: Full-time, Project-based or fixed-term Contract duration: 12 months Salary: $16,000.00 – $18,000.00 per month Benefits: * Salary increases * Option for indefinite contract * Free uniforms Work location: On-site employment

Baja California Sur, Mexico

$MXN 16,000-18,000/year