Operational Assistant

Description

Job Summary: Provides comprehensive support in customer service, administrative management, and supervisor assistance to ensure smooth daily operations. Key Highlights: 1. Comprehensive support across various operational and administrative areas. 2. Dynamic and collaborative work environment. 3. Opportunity for continuous training. **Operational Administrative Assistant** **Job Objective:** Provide comprehensive support in customer service, inventory management, quotation preparation, order processing, payroll administration, and general supervisor assistance to ensure the company’s daily operations run smoothly. **Responsibilities:** * Customer Service. * Respond to customer inquiries, requests, and complaints through various channels (telephone, email, in-person, etc.). * Deliver prompt and effective solutions to ensure customer satisfaction. * Payroll Administration. * Assist in preparing the monthly payroll, including recording working hours and related data. * Verify employee payments and benefits. * Ensure accurate documentation and follow-up. * Provide general administrative support to supervisors and other team members. * Perform filing tasks, document organization, and other administrative activities. **Requirements:** * Prior experience in customer service or administration. * Basic knowledge of inventory management and quotations. * Organizational and communication skills. * Proficiency in office software (Excel, Word, etc.). * Proactive attitude and ability to work in a team. * Flexibility to perform diverse tasks as required by the department. **We Offer:** * Continuous training. * Dynamic and collaborative work environment. Employment Type: Full-time Salary: $9,500\.00 per month Benefits: * Eligibility for indefinite-term contract * Employee referral program * Company-provided mobile phone * Free uniforms Experience: * Office: 1 year (Mandatory) Work Location: On-site employment