Lerma de Villada Engineering - Network Job Listings

Student Support Engineer64667724547587120

**Join our Team** ----------------- **Kickstart your career with Ericsson – Support Engineer (Student Opportunity)** Are you a student eager to launch your career in the tech and telecom world? Ericsson invites you to join our team as a **Support Engineer**, where you’ll gain hands\-on experience working with cutting\-edge technology, customer networks, and real\-world operational challenges. This is your chance to learn, grow, and make an impact from day one! **What you’ll do:** * Take ownership of **Customer Service Requests**, from contract checks to resolving issues. * Learn and follow Ericsson’s service processes and **Service Level Agreements**. * Investigate, analyse, and suggest solutions for **product and network challenges**. * Build strong relationships with customers through **direct communication and team collaboration**. * Support **emergency situations** to quickly restore customer networks. * Help with **software implementation** in customer networks for optimal performance. * Assist account teams in driving **add\-on opportunities** and expanding customer success. * Contribute to Ericsson’s **knowledge management**, learning and sharing best practices. **Skills \& qualities we value:** * Curiosity and eagerness to learn. * Problem\-solving mindset. * Basic knowledge of data analysis and technology trends. * Communication and collaboration skills. * Interest in customer success and network solutions. * Adaptability and willingness to take initiative. **Why Ericsson?** * Gain **real\-world experience** in a global tech leader. * Be part of a team that values **learning, collaboration, and innovation**. * Opportunity to grow your career while making a tangible impact. If you’re a motivated student ready to learn, solve challenges, and grow in a dynamic environment, we want you on our team!

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Senior Enterprise Operations Engineer64536132059523121

Indeed

Senior Enterprise Operations Engineer

**Our Purpose** *Mastercard powers economies and empowers people in 200\+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.* **Title and Summary** Senior Enterprise Operations Engineer The Mission Control and Operations Application Support Team is looking for a Site Reliability Engineer who can help us monitor for and solve problems. We need someone to assist with automation and best practices. * Are you a born problem solver who loves to figure out how something works? * Are you a CI/CD geek who loves all things automation? * Do you have a low tolerance for manual work and look to automate everything you can? Mission Control and Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change \& standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a priority. Responsibilities For all team members: * Monitor and respond to production level alerts across multiple applications. * Take a holistic approach to problem solving by connecting the dots during production events. * Review current toolsets to identify gaps and consult with core support teams to identify timely and cost\-effective solutions * Work with a global team spread across tech hubs in multiple geographies and time zones * Share knowledge and mentor junior resources * Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement. * Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns * Maintain services once they are live by measuring and monitoring availability, latency and overall system health. * Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity. * Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices. * Practice sustainable incident response and blameless postmortems. Qualifications * BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. * Systematic problem\-solving approach, coupled with strong communication skills and a sense of ownership and drive. * Effective written and verbal communication skills * Experience with algorithms, data structures, scripting, pipeline management, and software design. * Experience supporting web based applications, including SOAP and REST APIs, Tomcat, and Apache. * Ability to write moderately complex SQL queries highly desirable. * Ability to help debug and optimize code and automate routine tasks. * We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed. * Experience in one or more of the following is preferred: C, C\+\+, Java, Python, Go, Perl or Ruby. * Interest in designing, analyzing and troubleshooting large\-scale distributed systems. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and practices; * Ensure the confidentiality and integrity of the information being accessed; * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

Data Engineer

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. \#WelcomeToCognizant! **Qualifications:** The right candidate needs to have at least 5 years of experience in these technologies: * GCP (BigQuery, Dataproc, Airflow, Composer, Pub/Sub) * Python * SQL ADVANCED ENGLISH IS A MUST 100% remote work**Responsibilities** * Design and implement scalable data architectures using Cloud SQL and BigQuery to support business objectives. * Collaborate with cross\-functional teams to integrate Cloud Pub/Sub for efficient data streaming and messaging. * Develop and optimize data workflows using Cloud Composer to ensure seamless data orchestration. * Implement data processing pipelines with Cloud Dataflow to ensure real\-time data processing and analytics. * Provide technical expertise in Python to develop and maintain data solutions that meet business requirements. * Ensure data security and compliance with industry standards safeguarding sensitive information. * Conduct performance tuning and optimization of data systems to improve efficiency and reduce latency. * Collaborate with stakeholders to understand data requirements and deliver solutions that drive business value. * Lead the evaluation and adoption of new technologies to enhance data infrastructure and capabilities. * Provide guidance and mentorship to junior team members fostering a culture of continuous learning. * Develop documentation and best practices for data architecture and engineering processes.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

.NET Developer

**1\. Job Title :** Sr. Software Engineer B2 2\. Job Summary : We are seeking a Sr. Software Engineer with 6 to 10 years of experience specializing in React Js and .Net Framework. The ideal candidate will contribute to our innovative projects in the Cards \& Payments domain. This hybrid role offers the opportunity to work on cutting\-edge technology solutions enhancing our services and impacting the financial industry positively. 3\. **Experience :** 6 \- 10 years 4\. Required Skills : Technical Skills: React Js .Net Framework Domain Skills: 5\. Nice to have skills : Domain Skills: Cards \& Payments 6\. Technology : Modern Digital Engineering 7\. **Shift :** Day 8\. Responsibilities : Nice to haves Handson knowledge of cloud platforms eg AWS Azure or GCP for scalable deployment strategies Experience in using GenAI tools in SDLC is a plus Experience with merchant data or payment technology is a plus \- Develop and maintain high\-quality software solutions using React Js and .Net Framework to meet project requirements and deadlines. \- Collaborate with cross\-functional teams to design implement and test new features and enhancements for our Cards \& Payments systems. \- Ensure the performance quality and responsiveness of applications by conducting thorough testing and debugging. * Participate in code reviews to maintain code quality and share knowledge with team members. \- Provide technical guidance and support to junior developers fostering a collaborative and innovative work environment. \- Utilize agile methodologies to manage project tasks and deliverables efficiently ensuring timely completion of projects. \- Stay updated with the latest industry trends and technologies to continuously improve our software solutions. * Work closely with stakeholders to gather and analyze requirements translating them into technical specifications. \- Implement security best practices to protect sensitive data and ensure compliance with industry standards. \- Optimize application performance by identifying and addressing bottlenecks and implementing improvements. \- Contribute to the documentation of software architecture design and technical specifications for future reference. * Engage in continuous learning and professional development to enhance technical skills and knowledge. \- Support the deployment of applications and provide post\-deployment support to ensure smooth operation. \-Qualifications \- Possess strong expertise in React Js and .Net Framework with proven experience in developing robust applications. \- Demonstrate a solid understanding of the Cards \& Payments domain with experience in related projects being a plus. * Exhibit excellent problem\-solving skills and the ability to work independently and as part of a team. \- Show proficiency in agile development methodologies and tools ensuring efficient project management. \- Have a keen eye for detail and a commitment to delivering high\-quality software solutions. \- Display strong communication skills enabling effective collaboration with team members and stakeholders. * Maintain a proactive approach to learning and adapting to new technologies and industry trends. 9\. Job Location : Primary Location : MXCDMECA01(ITMEX MexicoCy CD\-Plaza Polanco\-COG) Alternate Location : NA NA Alternate Location 1 : NA NA 10\. Job Type : Sr. **Software Engineer B2 \[60EN56] 11\. Demand Requires Travel? :** No 12\. Certifications Required : NA

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Network Support Engineer on Site64388738834690124

Indeed

Network Support Engineer on Site

**Network Support Engineer on Site** **Responsibilities:** * Preparing customer follow-up reports * Monitoring equipment * Raising, tracking, and resolving tickets with the manufacturer. * Meeting SLAs. * Configuring switches, routers, and network devices. * Creating change control documentation * Providing assistance during maintenance windows when necessary. * Preparing post-mortem reports when an incident occurs. * Updating internal documentation. * Managing network and applications * Documenting and maintaining records of incidents, solutions, and support procedures * Knowledge of the OSI and TCP/IP models. * Familiarity with Linux. * Knowledge of operating systems Job type: Full-time Salary: Starting at $19,000.00 per month Benefits: * Study assistance * Major medical insurance * Life insurance * Grocery vouchers License/Certification: * CCNA (Mandatory) Workplace: On-site employment

Fray Buenaventura Merlin 207, Barrio de San Bernardino, 50080 Toluca de Lerdo, Méx., Mexico

MXN 19,000/year

Indeed

Site Survey Engineer

SITE SURVEY Engineer Bachelor's degree in Telecommunications Engineering, Systems, Electronics or related field Engineer specialized in the design, implementation, and optimization of Wi\-Fi networks, with experience conducting Site Surveys using professional tools such as Ekahau. Ability to analyze and solve complex connectivity issues, ensure optimal network coverage, and enhance wireless performance in diverse environments (corporate, industrial, healthcare, etc.). **Responsibilities**: Conduct Wi\-Fi coverage and quality assessments using Ekahau Pro and other network analysis tools. Evaluate interference, signal levels, and access points (APs) to ensure efficient coverage without dead zones. Generate detailed reports including heatmaps, recommendations, and solutions for network optimization. Coordinate with infrastructure and networking teams to implement improvements based on Site Survey results. Identify and mitigate sources of interference (Bluetooth devices, microwaves, etc.). Configure and calibrate network measurement and analysis equipment. Document network configurations and coverage plans for future reference. Produce a comprehensive report detailing all findings. **Demonstrable experience using network analytics tools.** In-depth knowledge of wireless networks (Wi\-Fi 5/6/6E), 802\.11 protocols, and RF technologies. Experience designing and deploying Wi\-Fi networks in complex environments (warehouses, hospitals, offices, etc.). Ability to interpret heatmaps and perform RF spectrum analysis. Knowledge of WLAN controller configuration (Cisco, Aruba, etc.). Ability to work independently and collaboratively within a team. Willingness to travel and conduct on\-site surveys. Strong communication skills to present results to clients and technical teams. **Desirable:** Ekahau certification (Ekahau Certified Survey Engineer \- ECSE) Additional certifications such as CWNA (Certified Wireless Network Administrator). Familiarity with complementary tools like AirMagnet or NetSpot. Experience configuring mesh networks and high\-density solutions **We offer;** Statutory benefits Monday to Friday Salary $25,000 to $30,000 Availability to travel to facilities

Toronto 637, Las Americas, 53040 Naucalpan de Juárez, Méx., Mexico

MXN 25,000-30,000/year

Strategy & Consulting - Global Network - TS&A - Data Architecture & AI Consulting Consultant64190204757891126

Indeed

Strategy & Consulting - Global Network - TS&A - Data Architecture & AI Consulting Consultant

**Join Our Global Consulting Network and Expand Your Horizons!** Are you ready to take your career to new heights? At the Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top\-tier consulting expertise across various industries and functional areas, including life sciences, energy, supply chain operations, finance, and talent management. **Why Choose Us?** **Global Exposure:** Work on international projects and gain invaluable insights into diverse cultures and business practices. **Specialized Development:** We don’t just work across broad spectrums; we ensure you develop deep expertise in specific areas of management consulting, enhancing both your professional value and expertise. **Dynamic Work Environment:** Our work is fast\-paced and challenging, pushing you to grow quickly and continuously improve. It’s not just about meeting expectations; it’s about exceeding them and making a significant impact. **Innovation at the Core:** At the Global Network, innovation isn't just a buzzword—it's a fundamental part of how we operate. We leverage cutting\-edge technologies and innovative strategies to solve complex problems and deliver novel solutions that keep our clients ahead in a rapidly changing world. We are driven by a commitment to excellence and a passion for delivering results that matter. If you are ambitious, talented, and ready for a challenge, we want to hear from you. Reach out, join our network, and start a conversation that could lead to your next big opportunity. **Let’s** **build a better future together!** Are you a problem solver and passionate about Tech\-driven transformation? Do you want to design, build and implement strategies to enhance business architecture performance? Are you passionate about being part of an inclusive, diverse and collaborative culture? Then, this is the right place for you! Welcome to a host of exciting global opportunities in Accenture Strategy \& Consulting \- Global Network \- Tech Strategy \& Advisory. **The Practice\- A Brief Sketch****:** The Technology Strategy \& Advisory team helps clients achieve growth and efficiency through innovative R\&D transformation, aimed at redefining business models using agile methodologies. As part of this high performing Technology Strategy and Advisory team, you will work closely with our clients to unlock the value of data, architecture, and AI to drive business agility and transformation to a real\-time enterprise. As a leading Data Architecture Consulting professional,you will work on the following areas: * **Business Problem Data Analysis**: Identifying, assessing, and solving complex business problems using in\-depth evaluation of variable factors. * **Technology\-driven journey intersection**: Helping clients design, architect and scale their journey to new technology\-driven growth. * **Architecture Transformation**: Helping solve key business problems by enabling an architecture transformation, from the current state to a “to\-be” enterprise environment. * **High Performance Growth and Innovation**: Assisting our clients to build the required capabilities for growth and innovation to sustain high performance. **Bring** **your best** **skills** **forward** **to e****xcel at the role****:** * Present **data strate**gy and develop **technology solutions** and **value adding propositions** to drive C\-suite/senior leadership level discussions. * Capitalize on **in****\-****depth understanding** of the latest technologies such as big data, data integration, data governance, data quality, cloud platforms, data modelling tools, data warehouse and hosting environments. * Lead **proof of concept and/or pilot implementations** and defining the plan to scale implementations across multiple technology domains. * Maximize **subject matter** **experti****s****e** on **data\-led projects** and play a key role in pitches where data\-based RFP responses are discussed. * Demonstrate ability to work **creatively and analytically** in a problem\-solving environment. * Use knowledge of **key value drivers of a business**, how they impact the scope and approach of the engagement. * Develop **c****lient handling skills** to develop, manage and deepen relationships with key stakeholders. * Leverage **t****eam building skills** to collaborate, work and motivate teams with diverse skills and experience to achieve goals. * Build on **l****eadership skills** along with strong communication, problem solving, organizational and delegation skills to nurture and inspire team members**.** **Y****our** **experi****ence counts!** * Bachelor’s degree completed * MBA from a tier 1 institute or equivalent experience (preferred) * Availability to travel may be required. * Your prior experience in one or more of the following is important: * **Assessment** of Information Strategy Maturity and evaluation of new IT potential with a focus on data monetization, platforms, customer 360 view and analytics strategy. * **Defining** data\-based strategy and establishing ‘to\-be’ Information Architecture landscape. * **Design** of cutting\-edge solutions using cloud platforms like AWS, Azure, GCP, etc. and conceptualization of Data models. * **Establish** framework for effective Data Governance and define data ownership, standards, policies, and associated processes. * **Product/ Framework/ Tools evaluation:** Collaborating with business experts for business understanding, work with other consultants and platform engineers for solutions and with technology teams for prototyping and client implementations. * **Evaluate** existing products and frameworks and develop options for proposed solutions. * **P****ractical industry** **expertise**: The areas of Financial Services, Retail, Telecommunications, Life Sciences, Mining and Resources are of interest but experience in equivalent domains is also welcomed. Consultants should understand the key technology trends in their domain and the related business implications. **What’s** **in it for you?** * An opportunity to work on transformative projects with key G2000 clients. * Potential to Co\-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. * Ability to embed responsible business into everything—from how you service your clients to how you operate as a responsible professional. * Personalized training modules to develop your strategy \& consulting acumen to grow your skills, industry knowledge and capabilities. * Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. * **Design** of cutting\-edge solutions using cloud platforms like AWS, Azure, GCP, etc. and conceptualization of Data models. * **Establish** framework for effective Data Governance and define data ownership, standards, policies, and associated processes * **Product/ Framework/ Tools evaluation:** Collaborating with business experts for business understanding, work with other consultants and platform engineers for solutions and with technology teams for prototyping and client implementations. * **Evaluate** existing products and frameworks and develop options for proposed solutions. * **Practical industry** **expertise**: The areas of Financial Services, Retail, Telecommunications, Life Sciences, Mining and Resources are of interest but experience in equivalent domains is also welcomed. Consultants should understand the key technology trends in their domain and the related business implications. \#LI\-LATAM

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

SSE Network Engineer, Mexico City (MX)64178633261187127

Indeed

SSE Network Engineer, Mexico City (MX)

**Location:** Mexico City, MX **Corporate Title: Assistant Vice President** **Division: CCJ\-Group Technology Services (51002505\)** **Department: CCJH\-Infrastructure Engineering (51002889\)** **Recruiter: Daniela Castañeda** **Hiring Manager: Supriya Nambudumada** **Copy the below link to share this job posting with your coworkers:** https://performancemanager.successfactors.eu/sf/jobreq?jobId\=132612\&company\=SwissRe **About the team** Edge \& Connectivity Services is an area consisting of three teams (Cloudflare, Gateway Services, and Connectivity Services) that address the challenges of hosting Swiss Re's public endpoints and the connectivity within the Swiss Re landscape. The teams deal with securing the edge, hosting gateways for APIs as well as data integration and are centrally responsible for connectivity across the Swiss Re backbone and for general addressability. This includes internal endpoints in both the private and the public clouds. **About the role** As SSE Network Engineer, you will evolve our infrastructure with a focus on Secure Service Edge (SSE) solutions to support both engineering and operational tasks. Join a team of Network Engineers assisting in the implementation, and day\-to\-day management of SSE solutions to ensure secure, efficient, and reliable network access for users across the organization. Your main responsibilities: * Collaborate with senior engineers to contribute to the deployment, and configuration of the SSE solution, integrating SSE with the existing infrastructure in Swiss Re, * Perform daily monitoring and operational tasks related to SSE platforms, including policy enforcement, incident response, etc. * Troubleshoot user access issues, URL filtering problems, SSL inspection, and policy enforcement gaps. * Work closely with managed service providers to ensure SLAs are met and issues are resolved promptly. * Maintain and update network configurations, ensuring they align with best practices and security policies. * Assist in testing and validating new SSE features and updates in lab environments before production rollout. Document operational procedures, configurations, and troubleshooting steps in the team wiki. **About you:** As a SSE Network Engineer, you are an experienced professional with a hands\-on mentality and operational skills. In particular, you possess: * Experience in network engineering, security and IT operations * Good understanding of networking concepts and experience working with DNS, VPN, firewalls (Palo alto, Panorama, ASA , FortiGate), proxies, LB (F5 LTM, GTM and ASM). * Knowledge of security policies, URL filtering, SSL/TLS interception, and threat protection. * Awareness of cyber threats and the importance of governed Internet breakouts/proxies * Strong troubleshooting skills for connectivity and access issues. * Strong communication skills and the ability to work effectively in a team environment * Proficiency in scripting and automation tools (e.g., Python, Ansible) * Relevant certifications (e.g., CCNA, CCNP Security, CISSP, CEH, PCNSE) * Hands\-on experience with SSE tools * Familiarity with cloud platforms (AWS, Azure, GCP) and cloud security practices. **Growth Path:** This role offers opportunities to develop into a specialized Network Security Engineer or SSE Engineer, with exposure to advanced security architectures, cloud security integrations, and automation tools. **About Swiss Re** Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance\-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property \& Casualty and Life \& Health. Combining experience with creative thinking and cutting\-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. **Keywords:** **Reference Code:** 132612 Open Job\_Advertisement\_Benefits\_Mexico in overlay

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

DIGI Asset Management Engineer64178633219713128

Indeed

DIGI Asset Management Engineer

**What Your Day Will Be Like** We are looking for an Engineer to implement and manage technological infrastructure in industrial asset management projects. The candidate will be responsible for designing, implementing, and maintaining robust and secure network solutions for power plant environments, ensuring reliable connectivity and optimal performance of OAM systems. As an OAM engineer, you will be responsible for activities during the proposal phase, order execution, commissioning, and product delivery to the customer. You will communicate with offer management, customers, specialized departments, and the plant commissioning team. Depending on the project scope, you will be responsible for connecting to data sources and configuring various monitoring methods such as rules, anomaly detection, image analysis, or vibration diagnostics. Due to the various implementation options for OAM\-AD, business travel may be required for commissioning and customer training. **How You Will Excel** * Design and implement network architectures for industrial data collection * Evaluate engineering documents, e.g., DTIs, thermal balance diagrams, design data of power plant components, detailed component drawings, and distributed control system signal lists. * Configure and manage Windows/Linux servers for hosting OAM applications * Install, configure, and maintain physical and virtual server infrastructure * Manage databases and critical network services * Implement OT cybersecurity measures according to industrial standards (IEC 62443\) * Provide remote and on\-site technical support to customers **What You Bring** * Bachelor's degree in Network Engineering, Systems Engineering, Computer Engineering, or related field * CCNA (Cisco Certified Network Associate) certification or equivalent * Additional certifications valued: CCNP or similar * Knowledge of power plant business / power plant components * Experience in industrial network administration (OT \- Operational Technology) * Proven experience with industrial communication protocols (Modbus, Profinet, OPC\-UA, DNP3\) * Administration of Windows Server and Linux servers * Knowledge of Data cleaning, Data Mining * Experience in power plant environments or critical infrastructure * Knowledge of hybrid network architectures (on\-premise and cloud) * Design and implementation of LAN/WAN networks in industrial environments * Configuration and administration of network equipment: routers, switches, firewalls * Server virtualization * OT network security: implementation of DMZ, VLANs, perimeter security policies * Cloud connectivity. * Infrastructure monitoring: network and server monitoring tools * Data pipeline management: configuration of data flows for analysis and diagnostics **About the Team** Omnivise Asset Management (OAM) is Siemens Energy’s integrated software suite to support customers in digitalizing and automating their maintenance strategies, as well as improving the reliability of power generation plants. As one of four modules, Asset Diagnostics (OAM\-AD) provides continuous insight into asset condition and early signs of potential failures. It integrates different data sources and monitoring functions to highlight early indicators of asset failure. **What Is Siemens Energy?** At Siemens Energy, we are more than an energy technology company. We meet the growing energy demand in over 90 countries while simultaneously safeguarding our climate. With \~100,000 dedicated employees, we not only generate electricity for more than 16% of the global population, but also use our technology to help protect people and the environment. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150\-year legacy of innovation that drives our search for people who support our focus on decarbonization, new technologies, and the energy transition. Discover how you can make a difference at Siemens Energy: https://www.siemens\-energy.com/employeevideo **Our Commitment to Diversity** Fortunately, we are not all the same. Through diversity, we generate power. We rely on inclusion, and our combined creative energy is driven by more than 130 nationalities. Siemens Energy celebrates individuality, regardless of ethnic origin, gender, age, religion, gender identity, sexual orientation, or disability. We empower society, all of society, and we do not discriminate based on our differences. **Incentives/Benefits** * Opportunities for professional growth and development * Supportive work culture * Company\-paid health and wellness benefits * Paid time off and paid vacations * Savings fund * Parental leave and family integration benefits https://jobs.siemens\-energy.com/jobs

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

Network DDoS Engineer

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.**Position Summary:** As a Network Escalation Engineer, you will provide the top tier of support, working alongside our exceptional global teams of professionals in Engineering, Security, Product Management, and Product Support. You will join our 24\*7 global Escalation team and will be responsible for analyzing and resolving complex and challenging issues focusing on our Network protection solution and driving the quality of Imperva products forward. **Key Responsibilities:** * Lead problem resolution requiring extensive analysis, troubleshooting, and escalation to product development for our Network protection product * Work with Imperva’s developers on solutions to problems escalated from the Imperva support teams globally * Prioritize issues handling and bug fixes * Take part in shaping new features and products and represent the voice of the customer * Proactive prevention of support issues by analyzing problem trends and making recommendations to improve product quality, processes, and knowledge * Knowledge transfer to support teams * Identify, propose, and enforce escalation process improvements * Assist different teams including support, premium services sales, and other teams in the field **Qualifications**: * At least 5 years of experience and relevant background as a Network Engineer * Deep understanding and proven experience with BGP and Network routing * Deep understanding of L3/L4 and L7 protocols * Experience with Cisco/Juniper routing and switching – advantage * Knowledge of security appliances (such as firewalls) \- advantage * Excellent analytical and problem\-solving skills * Excellent customer\-facing skills * Ability to write technical guides and explain technical concepts both to a non\-technical audience and technical engineers * Ability to work with several interfaces in parallel and matrix management skills * Team player * High level of interpersonal skills * Proven ability to influence without authority and drive results * Analyzing data using tools like grafana, kibana, Coralogix – advantage * Technical certifications such as JNCIA/CCNA/DBA etc – advantage At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Salubridad 7, Federal, Venustiano Carranza, 15700 Ciudad de México, CDMX, Mexico

Negotiable Salary

Cloud Network Engineer641773096311051210

Indeed

Cloud Network Engineer

**About us:** JATO Dynamics is a global company and the leading provider of automotive market intelligence. With an insight into over 50 overseas markets, we deliver the world's most complete, accurate and up\-to\-date automotive data and insights, creating significant competitive advantage to our customers. Find out more about what we do here: **JATO** **Our vision.** Our vision is to be the world’s most exciting leader in automotive business intelligence solutions. We aim to generate excitement through implementing pioneering ideas, problem solving and going beyond our customer expectations. Our JATO colleagues are partners in our future and stakeholders in our desires. Our strategic intent is to help customers create significant competitive advantage by constantly leading in connected data, information and knowledge provision, ultimately improving our customers’ work processes, informed decision\-making and business results. **Role Overview:** We are seeking a motivated Cloud Network Engineer to ensure the seamless operation of our IT infrastructure. In this role, you will collaborate across various teams to provide comprehensive support for our public cloud (Azure) and on\-premises platforms (VMware). This opportunity is ideal for someone with a strong background in networking and cloud infrastructure, who is eager to leverage the latest technologies to enhance operational efficiencies. **Key Responsibilities:** * Daily support of our public cloud (Azure) and on\-premises platforms (VMware). * Provisioning and administration of cloud environments (IaaS and PaaS). * Implementation, administration, and troubleshooting of networking technologies. * Maintenance of cloud and on\-prem firewalls and VPNs. * Facilitate and support development teams and the Software Development Life Cycle in MS DevOps. * Management and support of Active Directory and Windows servers. * Provisioning and management of monitoring/alerting systems. * Support the backup and replication infrastructure. * Improve existing processes through automation. * Analysis of logs and audit trails. * Infrastructure and server patching. * Produce high\-quality documentation, recommend, and write procedures for improved processes. * Participate in the on\-call rota if required. * Adhere to company policies and procedures. **Key Requirements:** * **Azure IaaS/PaaS Administration:** Proficient in managing and maintaining Azure cloud environments. * **Network Administration:** Advanced skills in configuring and troubleshooting network infrastructure. * **Firewall \& VPN Administration:** Expertise in managing firewalls and VPNs to ensure secure connectivity. * **Windows Server Administration:** Strong experience in administering Windows servers. * **Managed File Transfer:** Knowledge of secure file transfer protocols and systems. * **Monitoring and Alerting:** Ability to set up and manage monitoring and alerting systems for proactive issue resolution. * **Patching and Deployment:** Experience with SCCM for patching and deploying software updates. * **Backup Administration:** Skilled in managing backup solutions to ensure data integrity and availability. * **Scripting:** Proficiency in PowerShell and JSON for automation and scripting tasks. * **Load Balancer Experience:** Familiarity with configuring and managing load balancers. * **Communication Skills:** Excellent written and oral communication skills. * **VMware vSphere Administration:** Advanced skills in managing VMware vSphere environments. * **SAN Administration:** Experience with SAN systems, particularly Dell EMC. Please be aware that this position requires fluency in English, kindly submit your application in English. *JATO Dynamics is a global business and our success is attributed to the diversity, skills and experiences of our colleagues across the world. We are proud to be an equal opportunity employer and are committed to equal employment opportunity regardless of race, sex, age, gender identity, sexual orientation, religion or belief, disability, marital status or veteran status.* **Our values**. JATO core values are Integrity, People First, Collaboration, Innovation and Excellence. Learn more about our values here: **JATO Core Values**

C. Pioneros del Cooperativismo 214, Mexico Nuevo, 52966 Cdad. López Mateos, Méx., Mexico

Negotiable Salary

Network Operations Control Engineer641773096097301211

Indeed

Network Operations Control Engineer

Locations: **Mexico City, Mexico** **Job description** ------------------- **About this role** **As a Network Operations Engineer, you will:** * Provide 1st/2nd line technical support \& incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc. * Manage operational network maintenance activities and implement changes * Provide monitoring \& fault management and remediation of alerts. Tuning \& optimization of monitoring systems * Assist with root cause analysis of incidents * Assist with periodic network reviews and analysis * Help with establishment of operational procedures \& support documentation * Review, track and update network operations policies, standards and documentation * Assist with development of the network management platform adoption, configuration and tuning * Complete Daily network checks and operational handover duties * Participate in shift rotation coverage **What You'll Need:** * 2\+ years’ experience in IT infrastructure operations/support role * Knowledge of network routing and switching technologies and routing protocols * Experience with various Cisco equipment (routers, switches) * Experience with Checkpoint, Cisco firewalls, load balancers and WAN accelerators is desirable * Experience in scripting and programming skills (Python, Ansible, Terraform) is preferred * Formal technical certification such as CCNA/CCNP * Excellent written and verbal communication skills. * Proficiency in English, both written and verbal, is required. **Our benefits** To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. **Our hybrid work model** BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. **About BlackRock** At BlackRock, we are all connected by one mission: to help more and more people experience financial well\-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock \| Twitter: @blackrock \| LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law. **Job Requisition \#** R252840

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

IT Network Engineer - MX641749323020831212

Indeed

IT Network Engineer - MX

AVEVA is a global leader in industrial software. Our cutting\-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy. Location: Ciudad de México (Hybrid in Polanco offices) PLEASE APPLY WITH AN ENGLISH VERSION OF YOUR RESUME The IT Network Engineer provides on\-site IP network support for AVEVA office in Mexico City and remote support for other AVEVA global offices. You will implement and support network and security infrastructures and services in a large enterprise. This is a mid\-level network engineering position with terrific opportunity for the candidate to gain experience in IP networking and cyber security. Responsibilities \- You will do:* Helping implement new networks, hardware upgrades and hardware replacement. * Implementing network infrastructure changes, including Moves, Adds and Changes. * Performing software upgrades and patching management activities on network devices such as routers and switches, and on security appliances such as firewalls and Web Applications firewalls. * Troubleshooting and resolving network and application problems reported. * Responding to service requests submitted by end users. Review and assign requests to other team members or, where appropriate, implement the requested service. * Managing incident and service requests according to established processes and escalate incident tickets to third\-party service providers or to Senior Network Engineers. * Helping update network monitoring tools by following approved processes as well as helping maintain documents and data associated with network infrastructures and services such as CMDB, FAQ, helpdesk scripts and detailed network designs. * Accomplishing tasks both independently and collaboratively. * Provide on\-call coverage as a member of a team providing 24x7 support. Skills and qualifications \- You will have:* 4\+ years of experience implementing and supporting IP networks * Strong knowledge of LAN, WAN and WiFi technologies and protocols * Good understanding of routing, switching, and security fundamentals such as firewalls, including working with firewall rules and configuration * Good understanding of networking concepts, including topics covered in Cisco CCNA * Experience troubleshooting network connectivity issues and MS Windows operating system, including troubleshooting * Experience working with ServiceNow or other similar platforms * Good knowledge of Microsoft Office software, especially Word, Excel, PowerPoint and Visio. * Network design experience * Security knowledge, especially with firewalls * Familiarity with Linux, MacOS, Apple iOS and Android * Advanced English language level is required Desirable Knowledge and Skills – A PLUS* Understanding or working experience with Cisco SDA and DNAC * Understanding or working experience with Cisco SDWAN * Understanding or working experience with Cloud networking such as Microsoft Azure * Cisco CCNA or CCNP certification * Scripting and programming skills such as Python and PowerShell AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Network Operations Analyst641749323229451213

Indeed

Network Operations Analyst

AVEVA is a global leader in industrial software. Our cutting\-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy. Mexico City \- Hybrid (3 times a week in our Polanco offices) 1 weekend on call every month (remotely) IMPORTANT: Please apply for the job with an English version of your resume. The Network Operations Analyst provides Tier\-2 support for AVEVA’s global IP networks. The candidate will work closely with IT Network Engineers to provide support AVEVA’s network and network security services, including LAN, WAN, WiFi, firewalls, load balancers, cloud networking and many other. This position provides a terrific opportunity to gain experience working with large enterprise scale IP networking and cyber security infrastructures. Responsibilities – You will do:* Monitor ServiceNow incident tickets. * Review Network Monitoring dashboards to monitor network health and respond to network alerts. * Respond to service requests submitted by end users. Review and assign requests to other team members or, where appropriate, implement the requested service. * Perform software upgrades on network devices. * Troubleshoot and resolve network and application problems. * Contact and work with Internet Service Providers on network circuit issues. * Escalate problems to Tier\-3 network engineers. * Implement scheduled changes planned by network engineering. * Work closely with end users, IT service desk and incident management teams to manage incidents. * Update CMDB data and network documents. * Provide network support coverage as a member of AVEVA’s network team. We rely on a follow\-the\-sun model and split coverage between two teams located in the Americas region and APAC region, including on weekends. * Work assigned tasks with network engineering to deliver IT projects. Requirements – You will have:* A bachelor’s degree in computer science, computer engineering or a related field, OR equivalent training such as Cisco CCNA training. * English language proficiency \- Advanced * 1\+ year of work experience in IP network operations support. * Knowledge of LAN, WAN and WiFi technologies and protocols. * Good understanding of networking concepts, including routing and switching, and topics covered in Cisco CCNA. * Experience with MS Windows operating system, including troubleshooting. * Experience working with Service Management software such as ServiceNow or other similar platforms. * Experience working and interacting with end users to troubleshoot network connectivity issues. * Good knowledge of Microsoft Office software, especially Word, Excel, PowerPoint, and Visio. * Strong work ethics and a desire to learn. AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Security Technical Support Advisor641737876256031214

Indeed

Security Technical Support Advisor

**Security Technical Support Advisor** ====================================== Mexico City, México, Mexico Date posted**Aug 19, 2025** Job number**1827254** Work site**Microsoft on\-site only** Travel**None**Role type**Individual Contributor** Profession**Technical Support** Discipline**Technical Support Advisory** Employment type**Full\-Time**### **Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE\&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross\-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in\-product, digital, or human\-centered. CE\&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE\&S and help us accelerate AI transformation for our customers and the world. Within CE\&S, the Customer Service \& Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. We are looking for an individual who is a service delivery focused subject matter expert. You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance. You will provide in\-depth technical \& subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes. Your primary accountability is to the support staff and managers on the teams you work with. This opportunity enables and promotes career growth as a recognized technical SME. This role is Microsoft onsite only. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.### **Qualifications** **Required Qualifications:*** 4\+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience. + OR Bachelor's degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3\+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience. * 3\+ years of prior product, customer support and/or technical support experience. + OR equivalent experience. * Fluent in reading, writing and speaking English. **Other requirments:*** Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. ### **Responsibilities** * Team Readiness \& Development: You will ensure timely case resolution by driving engineer readiness based on skills\-gap analysis and product needs. * Case Management (Delivery Excellence): You will perform case reviews and customer wellness checks; ensure process compliance and progression of cases to help solve increasingly complex technical issues. * Managing Collaborative Activities: Mentor engineers to be more effective collaborators (cross\-team and cross\-technologies/lines of business). * Supportability Activities: You will contribute to customer self\-help and volume deflection initiatives through activities like input on top pain areas and producing troubleshooting guides/readiness content to help with volume deflection. * Process Improvement: Collaborate with stakeholder teams to provide product and process improvement feedback. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Sr. Technical Support Engineer - Mexico City - Hybrid641597081361931215

Indeed

Sr. Technical Support Engineer - Mexico City - Hybrid

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network\-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations. Gigamon is seeking a Senior Technical Support Engineer to join our Global Support team and collaborate across multiple functional areas to resolve customer issues and drive high levels of customer satisfaction. The ideal candidate is a proactive self\-starter with experience in fast\-paced environments. This position involves serving as a liaison between Global Support, Services, and Engineering teams to ensure the timely resolution of technical issues while analyzing and reporting on customer satisfaction related to products, services, and processes. What you’ll do: * Deliver a top\-tier user support experience using SalesForce service cloud software. * Interact with our customers/ partners using our case management system, phone, email, and/or shared screen sessions. * Be the customer’s contact for providing accurate and creative technical solutions to user\-reported problems. * Update and document the details of the issues, and the steps taken to solve them, follow\-up conversations, escalations, and resolution in our case management system. * Create and add to knowledge base articles in our knowledge base. * Apply advanced troubleshooting techniques (debug and diagnosis) on critical problems that may span multiple products and features, including the ability to isolate, replicate and create workarounds to achieve high levels of customer satisfaction. * Report defects to Engineering after lab replications, meeting the Escalation standards. * Work collaboratively within the Support organization in driving Support process improvements and initiatives. * Participate in periodic weekend shifts and rotational 24\*7 on\-call support to provide escalation coverage to Elite customers outside of regular work hours. * Manage customer escalations and drive issues to completion while keeping involved parties in the loop. * Work with other organizations to convey customer concerns and requirements. What you’ve done:* Bachelor’s degree in Computer Science, Computer Technology, related technical discipline, or equal professional technical experience. * 2\+ Years of Technical support experience in either networking or security * Hands on experience with L2 and L3 technologies including Ethernet, TCP/IP, Routing Protocols, switching technologies, Stacking, QoS preferred Who you are:* Advanced or Fluent in English and Spanish (verbal and written) * Solid knowledge of TCP/IP and OSI networking model * Excellent problem solving and multitasking skills with the ability to organize and prioritize * Fun to work with – for our customers and your team * Must live within 50 miles of Mexico City * Preferred certifications \- Associate/professional level Industry certs in Networking/Security technologies, e.g. CCNA/CCNP etc. We are committed to a diverse, equitable, and inclusive Gigamon. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law. Gigamon fosters a business culture dedicated to equitable hiring. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences. \#MEXICO \#MEXICOCITY

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Network Support Engineer641597080341781216

Indeed

Network Support Engineer

We are looking for a **Network Support Engineer** with energy, commitment, and a strong service orientation to join our team and ensure flawless operations **Your main challenges will be:** * Monitor, handle, and resolve **Enterprise, Wireless, and VDC** incidents and service requests quickly and effectively. * Produce **weekly reports** on implemented security solutions. * Create and update process documentation, manuals, and guides for the team. * Coordinate and support **change control, patches, and site updates**. * Ensure **strict compliance with SLAs** committed to the client. * Manage **case escalation, tracking, and resolution with vendors**. **What we are looking for in you:** * **Minimum 2 years** of experience supporting **Enterprise, Wireless, and VDC** infrastructure. * Knowledge of **Enterprise Networking**. * Valid **CCNA certification** (desirable). * Ability to document processes and coordinate technical tasks. * Results-oriented, detail-focused, and committed to service quality. **What we offer:** * **Immediate hiring**. * High-level projects with corporate clients. * Professional development in a challenging and continuously learning environment. * Competitive compensation package based on experience and certifications. **Work location:** Polanco CDMX, ON-SITE **Availability:** Immediate **Apply now and secure your place** in a team where your talent makes a difference from day one. Job type: Full-time Salary: Starting at $17,000.00 per month Benefits: * Tuition assistance * Salary increases * Free beverages * Employee discounts * Discounts and preferential pricing * Flexible hours * Option for indefinite contract * Major medical insurance * Life insurance * Free uniforms * Grocery vouchers License/Certification: * CCNA (Desirable) Work location: On-site job

Av. Horacio 938, Polanco, Polanco III Secc, Miguel Hidalgo, 11540 Ciudad de México, CDMX, Mexico

MXN 17,000/year

Application Support, Mexico City (MX)641597079925791217

Indeed

Application Support, Mexico City (MX)

**Location:** Mexico City, MX **About the Team** This is a team responsible for second level user support in a global landscape. The Application Support Engineer is responsible for providing primary support to Swiss Re's Corporate Solutions business users, covering primarily North America as part of a team that supports a Global community. This position is to provide great service to our internal customers, by monitoring and managing applications globally, to maximize availability, to alert internal customers to outages, escalating service affecting issues as appropriate and to restore service as quickly as possible through own efforts, or through appropriate referral. You will have the opportunity to become a functional expert in the end\-to\-end process and system landscape of a commercial insurance company building a strong base of knowledge. You could have the opportunity to learn from the beginning as the applications transfer from the Development Teams. This has been a gradual transition where we brought on new applications throughout the years. The application landscape is dynamic and the support this team provides has evolved over time. You will work collaboratively in a globally distributed team environment. The role will report to the Regional Lead responsible. **About the Role** * Provide support through Incident Management. Incident Management includes identifying, analyzing and correcting the incident from recurring in the future. Either technical or functional issues cause incidents. Incidents disrupt the business, and your goal is to restore normal service operations as quickly as possible. You will be the users advocate so you will need to listen, understand their incident and see it to resolution. Through your learnings, you will become an expert of the functional applications as well as the business processes used. * Monitor the health of the applications. If there is a degradation in performance, you will need to take the steps to rectify it. This includes coordination with other parties such as the Major Incident Management team and Application Development Team. You may need to restart servers or flush messaging queues. This will require experience with technical issue troubleshooting and a solid understanding of the end\-to\-end application and infrastructure landscape. Requires the ability to interact intelligently with technical teams (i.e. application development, network, database, cloud operations etc.) and guide them to issue resolution. In cases of application outages, you will need to manage unplanned user communications. * Problem Management Oversight. This includes analysis and coordination with other teams until the problem is fully resolved. A problem could be a cluster of similar incidents given to the dedicated application team to resolve. Users could have been given a workaround, but you will be the advocate for the customer to make sure their incident is fully resolved even after a work around is provided. * Interact with users and members from other teams. During Incident \& Problem Management, the users will depend on you to see their incidents are resolved. This could depend on you reaching out to other teams or users to obtain the information to "fix" the problem. You will need to communicate with them via email, instant messaging and phone calls. Doing this successfully will build your network of resources. * Propose Application Improvement Candidates. You will look for opportunities and propose application changes with a goal to reduce the volume of tickets raised by users and increase the customer experience within the applications. **About You** * Ability to speak and write English fluently. * Obtained a four\-year college degree or equivalent is highly preferred. * Excellent written and verbal communication skills * Customer and people relationship skills * Knowledge of Commercial Insurance is a plus * Agile a continuous learning mindset * Business acumen and mindset – Foundational understanding of business and how IT supports the delivery of business goals. Seeks to understand the end\-to\-end process, needs of business teams, and utilizes that knowledge to advocate for them through the issue resolution process. * Highly motivated individual who can think analytically. * Ability to complete work independently or in cooperation with others. * Organized and able to work effectively under tight deadlines. * Technical aptitude and mindset \- Understands fundamentals of software development (i.e., programming, database, network, etc.) though no programming will be required in the role. Must be willing to learn specific technical skills (i.e., server restarts, clearing queues) that will allow for resolution of major issues. Ability to identify root cause of issues in a cloud\-based environment is a plus. * Ability and willingness to transfer knowledge and experience to colleagues. * Actively aid others, seeks opportunities to “pitch in” and help colleagues. * Demonstrates willingness and initiative to seek new knowledge and tasks, question current processes, and suggest improvements. **\*\*Please send the resumes in English.\*\*** **About Swiss Re** Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance\-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting\-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. **Keywords:** **Reference Code:** 135280 Open Job\_Advertisement\_Benefits\_Mexico in overlay

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Senior Python AI Engineer (Generative Image Models) - Remote / USD641579218602271218

Indeed

Senior Python AI Engineer (Generative Image Models) - Remote / USD

### **About the Company** Our client is a **U.S.\-based 3D design software company** that revolutionized the outdoor living and pool design industry — powering over **2 million projects each year** and trusted by **nearly every major player in the market**. They’ve been leading their niche for over **20 years**, changing how professionals visualize, sell, and execute outdoor living designs. Now, they’re taking the next leap: building an **AI\-powered layer** that will redefine what’s possible in 3D rendering and visualization. **This is your chance to join a highly senior, stable team where engineers stay for 8\+ years on average, ship code fast, and work directly with founders — no bureaucracy, no micromanagement, just meaningful, high\-level engineering.** ### **The Role** We’re looking for a **Senior Python AI Engineer** to join their core team and lead the development of **AI image generation systems**. You’ll build and maintain the backend that powers their next\-generation rendering pipeline — developing, fine\-tuning, and deploying models that turn 3D renders into photorealistic images. This is a **pure engineering role** — no front\-end, no management. You’ll focus on **code, models, and experimentation** while collaborating directly with a world\-class technical team. ### **️** **What You’ll Do** * Build and maintain a **Python backend** for AI\-powered image generation. * Integrate with leading **generative AI APIs** (Diffusion, Transformers, LoRA fine\-tuning). * Manage **datasets** for fine\-tuning and training image models. * Own **prompt engineering workflows** and optimization. * Experiment with **LoRA/DreamBooth** to adapt models to proprietary data. * Scale infrastructure to handle **thousands of daily render requests**. * Collaborate directly with senior engineers and founders to iterate and ship fast. ### **Who You Are** * 5\+ years of experience coding in **Python** for production systems. * Hands\-on experience with **generative AI frameworks** (Diffusion, Transformers, LoRA, DreamBooth). * Proven experience **fine\-tuning image models** and building APIs around them. * Experience using providers like **Hugging Face, Stability AI, Replicate, or Flux**. * Strong fundamentals in **data pipelines, optimization, and scaling inference workloads**. * Curious, independent, and genuinely passionate about GenAI and visual systems. * Clear communicator, comfortable working directly with founders and senior peers. ### **Nice\-to\-Haves** * Experience in **creative industries**, **VFX**, or **AI\-assisted design**. * Background in **3D software** (Blender, Unreal, CAD). * Familiarity with **GPU cloud deployment** (AWS, GCP, Azure). ### **Why You’ll Love It** * Join a **high\-trust, senior\-only engineering team** (no junior devs, no middle managers). * Work on **cutting\-edge AI projects** that will shape the future of design visualization. * Direct access to founders — your ideas will matter and ship fast. * Long\-term stability: most engineers have been with the company **8\+ years**. * Competitive compensation in USD and flexible, remote\-friendly setup. * Tons of autonomy, ownership, and technical freedom — **you’ll own your code and your impact**. ### **Hiring Process** Fast and founder\-led: 25\-min intro call with the CEO. 30\-min technical deep dive with Backend Architect (review a past project). 45\-min product \& culture interview with the Ops Director. **Offer within days.**

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Technical Support Engineering IC1641525208404501219

Indeed

Technical Support Engineering IC1

**Technical Support Engineering IC1** ===================================== Mexico City, México, Mexico Date posted**Sep 26, 2025** Job number**1868426** Work site**Fully on\-site** Travel**None**Role type**Individual Contributor** Profession**Technical Support** Discipline**Technical Support Engineering** Employment type**Full\-Time**### **Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE\&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross\-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in\-product, digital, or human\-centered. CE\&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE\&S and help us accelerate AI transformation for our customers and the world. Within CE\&S, the Customer Service \& Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service \& Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers’ technical issues. This opportunity will allow you to accelerate your career growth, hone your problem\-solving, collaboration and research skills, and develop your technical proficiency. This role is Microsoft onsite only. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.### **Qualifications** **Required Qualifications:** * Bachelor's degree in Computer Science, Information Technology (IT), or related field o OR 1\+ years of technical support, technical consulting experience, or information technology experience o OR Certifications in SQL, coding, development, or other related certifications o OR equivalent experience* Ability to read, write and speak fluent English **Other:***Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.* **Preferred Qualifications:*** Experience working in a customer service environment, retail, sales, etc * Experience in using innovative technologies such as AI in every day life. * Experience working in a dynamic team environment. * Experience with problem solving and providing solutions to customers ### **Responsibilities** * Response and Resolution: You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. * Readiness: You participate in communities with peer delivery roles. * You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness. * Product/Process Improvement: You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Senior Solution Architect641483255348501220

Indeed

Senior Solution Architect

LotusFlare employees join and remain at LotusFlare for two simple reasons. First, they can see immediately that their work makes a positive impact on LotusFlare customers, and second, they grow on a personal level by developing best practices and experience in cloud\-native enterprise software. LotusFlare Founder and CEO Sam Gadodia believes that if you want to make an impact and change industries for the better, you should consider joining LotusFlare. LotusFlare has always been about making an impact through software products and changing industries for the better by simplifying technology so as to simplify the customer experience. Founded by the team that helped Facebook reach over one billion mobile users, LotusFlare was born out of a vision to make the mobile internet accessible and affordable to people in parts of the world who often did not have access. **Summary:** As a Senior Solution Architect, you will be responsible for all technical aspects of pre\-sale, solutioning and delivery of projects. You are responsible for ensuring project goals are met and customer expectations are fulfilled. In this role you must have a strong technical background and have excellent problem solving skills. You must have a solid understanding of project management fundamentals and must be comfortable communicating with senior leadership verbally and in writing. We ask for a lot, but we also offer a lot! **Responsibilities:** Learn * Deeply understand LotusFlare's DNO platform, system architecture and integration components. Pre\-sales * Deliver customized pre\-sales technical presentation and product demonstrations to customers * Assist in the development of RFI/RFP responses and drive to close new opportunities * Engage with potential customers to understand their business objectives and demonstrate the value proposition of LF DNO platform Solution: * Work with LotusFlare’s engineering and product teams as well as externally with customer technical teams to propose and help clients build solutions around the LF DNO platform and infrastructure. Delivery: * Drive project execution technical track; track delivery, take ownership of change management, proactively seek and resolve blockers. * Manage UAT and production releases, and project handover to our support and operational teams. * Act as a key interface between the customer and the LotusFlare organization including product, engineering, support and business. * Support project management activities, ensuring issues are documented and addressed. * Be a part of a Global Delivery Team, share experiences and develop the discipline: simplify processes, methods and tools with creative ideas * Troubleshoot customer technical issues in real time * Create documentation and develop best practices to help customers get the most out of using the system **Requirements:** * 5\+ experience in Technical lead, Technical Program Management, or similar technical leadership role * 3\-5 years of experience with software development lifecycle from conception to delivery as a software engineer working on highly scalable server platforms * Experience working with the telecommunications industry is nice to have * You are a digital savvy individual that knows the latest digital technologies and trends; you enjoy to experiment and are open to integrating new digital technologies in everyday work. * Proficient in client server interaction design, security trends, IP networking and cloud infrastructure architecture * Experience in delivering products against a plan in a fast\-paced, multi\-disciplined, and often ambiguous environment * Experience working independently to design, plan, and execute technical projects * Able to distill data and articulate the rationale for making difficult trade\-offs * Demonstrated understanding of systems within program space to include limitations, scaling, boundary conditions, and architectural decision\-making process * Demonstrated deep knowledge of technical program management and engineering best practices * Comfort and experience with cross\-organizational communication; excellent written and verbal communication skills * AWS certification is nice to have * Good understanding of WAF, Load Balancers, Networking, and IP * Good understanding of Security principles: Encryption, hashing, TLL, etc **Benefits:** * Competitive salary package. * Yearly bonus. * Training and workshops. * Truly flexible working hours. **About us:** At LotusFlare, we attract and keep amazing people by offering two key things: * **Purposeful Work:** Every team member sees how their efforts make a tangible, positive difference for our customers and partners. * **Growth Opportunities**: We provide the chance to develop professionally while mastering cutting\-edge practices in cloud\-native enterprise software. From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an “experience down” approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention. With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T\-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world. * Website: www.lotusflare.com * LinkedIn: https://www.linkedin.com/company/lotusflare * Instagram: https://www.instagram.com/lifeatlotusflare/ * Twitter: https://twitter.com/lotus\_flare **Kindly submit your resume in English.** L5cVePXT5N

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Technical Consulting Engineer641483255760651221

Indeed

Technical Consulting Engineer

**Meet the Team** The Mobility TAC team, led by an inspiring leader, is an outstanding group known for its expertise, dedication, and collaborative spirit. Joining this team means becoming part of a dynamic environment where innovation meets support, and every member is empowered to grow and make a real impact. If you want to work alongside hardworking professionals who lead with knowledge and heart, the Mobility TAC team is the place to be\-where your skills will be valued, your growth encouraged, and your contributions celebrated. This is truly an outstanding team to be part of. **Your Impact** As a member of Cisco's Mobility TAC team within the Customer Experience, you will play a meaningful role in helping customers deploy, operate, and optimize their networks. Your main responsibility will be to deliver the best possible customer experience by applying sophisticated fix techniques and using collaborative tools, intellectual capital, and outstanding technical expertise. * Provide deep fix and root cause analysis for 4G/5G Mobility Packet Core and Policy network issues, including components such as SMF, UPF, PCF, AMF, MME, SGW, and PGW. * Use extensive knowledge of Evolved Packet Core and Policy network architecture, network element functionalities, and communication protocols. * Analyze packet brings together using tools like Wireshark to diagnose network problems. * Support and solve Cisco products including Cisco Policy Suite, StarOS, Nexus, Catalyst, and UCS\-based products. * Apply knowledge of 3GPP standards and be familiar with CUPS and 5G Core architecture and functions. * Collaborate with customers and internal teams to deliver hardware and software solutions that address sophisticated network challenges. **Minimum Qualifications** * Bachelor's degree or equivalent experience in fields such as Information Science, IT, Computer Science, or Engineering. * Solid grasp and analyze network traffic and packet flows using packet analyzers such as Wireshark to fix and optimize network performance. * Perform administrative solve on Linux\-based hosts, servers, and devices, including resolving performance issues, analyzing logs, and handling users. * Possess expert\-level knowledge of Linux and it solve tools, along with sophisticated skills in OpenStack deployment, administration, and fixing. **Preferred Qualifications** * Solid grasp in scripting languages such as Python, Bash/Shell, and Perl to automate tasks and improve system management. * Working knowledge of MongoDB, container technologies like Docker and Kubernetes, experience with web services/APIS/JSON, and familiarity with configuration management tools such as Puppet, Ansible, or Chef; Linux certifications are advantageous. At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. **Message to applicants applying to work in the U.S. and/or Canada:** When available, the salary range posted for this position reflects the projected hiring range for new hire, full\-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non\-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have **access** to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long\-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non\-exempt employees), plus a day off for their birthday. Non\-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4\.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80\) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance\-based incentive pay on top of their base salary, which is split between quota and non\-quota components. For quota\-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1\.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non\-quota\-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Network Operations Engineer641483255956501222

Indeed

Network Operations Engineer

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. **WHAT YOU WILL EXPERIENCE IN THIS POSITION:** A Wireless Engineer designs, implements, and maintains wireless communication networks. This includes tasks like designing wireless network layouts, configuring hardware and software, troubleshooting issues, and ensuring network security and performance. They will be involved in developing new wireless technologies and optimizing existing ones. Th e main focus of this position will relate to support, design and maintenance of the Cisco wireless environment, but other duties will include the routine maintenance and support of SDWAN, switching and data center s for nVent’s 1 20\+ locations globally. **Key Responsibilities:** * **Network Design and Implementation:** Designing and implementing wireless network infrastructures technologies . nVent Management Company primary uses Cisco hardware and software to support its network infrastructure. A deep familiarity in Cisco products beyond wireless will benefit the candidate in this position. * **Hardware and Software Configuration:** Configuring and managing Cisco network hardware (e.g., routers, switches, access points) and software (e.g., network management systems). * **Global Support,** **Troubleshooting and Maintenance:** Diagnosing and resolving network issues, performing routine maintenance and firmware upgrades, and ensuring network stability and performance of nVent’s 1 20\+ locations globally. * **Security Management:** Implementing and maintaining security protocols to protect the wireless network from unauthorized access and threats. Follow nVent security protocols to maintain a secured wireless network. * **Performance Optimization:** Monitoring network performance, identifying bottlenecks, and implementing solutions to optimize speed and efficiency. Discuss wireless performance with business leadership to identify tactical and strategic direction for wireless technology. * **Documentation and Reporting:** Creat e documentation for network configurations, troubleshooting procedures, and performance reports. * **Staying Current:** Keeping up\-to\-date with the latest wireless technologies, trends, and security best practices. In addition to these core responsibilities, Wireless Engineers may also be involved in: * Developing custom wireless applications. * Conducting site surveys and RF analysis. * Working with various wireless technologies like Bluetooth, Zigbee, and other emerging technologies. * Managing and mentoring other team members. **YOU HAVE:** • B achelor's degree in electrical engineering, computer science, or a related field is preferred . • 5\+ years of experience in supporting wireless platforms. • Strong knowledge of Cisco technologies. • Fully bilingual. • Knowledge of Cisco SDWAN are preferred. • Strong communication and documentation skills. **Preferred Certifications** : • The Cisco certifications are not a requirement but are preferred for this position with either a CCNA, CCNP or CCIE. **WE HAVE:** * A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day + nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry\-leading brands that are recognized globally for quality, reliability and innovation. + Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com . * Commitment to strengthen communities where our employees live and work + We encourage and support the philanthropic activities of our employees worldwide + Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money * Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being: + Innovative \& adaptable + Dedicated to absolute integrity + Focused on the customer first + Respectful and team oriented + Optimistic and energizing + Accountable for performance * Benefits to support the lives of our employees At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth. \#LI\-PF1 \#LI\-Hybrid

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Technical Support Engineer641483253937931223

Indeed

Technical Support Engineer

**Technical Support Engineer** ============================== Mexico City, México, Mexico Date posted**Sep 25, 2025** Job number**1883179** Work site**Fully on\-site** Travel**0\-25****%** Role type**Individual Contributor** Profession**Technical Support** Discipline**Technical Support Engineering** Employment type**Full\-Time**### **Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE\&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross\-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in\-product, digital, or human\-centered. CE\&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE\&S and help us accelerate AI transformation for our customers and the world. Within CE\&S, the Customer Service \& Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service \& Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot, and solve customers’ technical issues. This opportunity will allow you to accelerate your career growth, hone your problem\-solving, collaboration and research skills, and develop your technical proficiency. This role is Microsoft onsite only. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.### **Qualifications** **Required Qualifications:** * Bachelor's degree in Computer Science, Information Technology (IT), or related field o OR 1\+ years of technical support, technical consulting experience, or information technology experience o OR Certifications in SQL, coding, development, or other related certifications o OR equivalent experience* Experience working in a multicultural or global team environment * Ability to read, write and speak fluent English **Preferred Qualifications:*** Experience working in a customer service environment, retail, sales, etc * Experience in using innovative technologies such as AI in every day life. * Experience working in a dynamic team environment. * Experience with problem solving and providing solutions to customers **Other:***Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.*### **Responsibilities** **Product/Process Improvement:*** Uses available tools to deliver solutions for customer issues of limited scope. * Identifies potential defects and escalates to more senior engineers to resolve. * Follows processes provided by the business. * Provides feedback to improve products to more senior engineers or technical advisors. * Attends case triage meetings and/or case discussions to collaborate and share ideas to resolve problems. **Readiness:*** Attends readiness trainings and non\-technical trainings to ensure that they become proficient in support topics. **Response and Resolution:*** Reviews issues and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues. * Handles customer issues through collaboration, resolution, or escalation. Documents technical work and research. * Collaborates on cross\-team and cross\-product technical issues by working with resources from other groups as needed to resolve moderately complex customer issues. * Analyzes problems and develops solutions to meet customer needs using log analysis and other proprietary tools. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Technical Account Manager Lead II, Google Cloud641483254152971224

Indeed

Technical Account Manager Lead II, Google Cloud

**Please submit your resume in English \- we can only consider applications submitted in this language.** Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law. ### **Minimum qualifications:** * Bachelor's degree in Computer Science, Mathematics, a related technical field, or equivalent practical experience. * 10 years of experience in a customer\-facing role working with stakeholders to architect, develop, or maintain cloud solutions in cloud environments. * Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting. * Experience with people management, including developing and leading technical teams. ### **Preferred qualifications:** * MBA or Master’s degree in a Management, Technical, or Engineering field. * Experience translating business requirements into technological solutions. * Experience in application or workload migration to public cloud providers. * Experience collaborating with teams, groups, business units, channel partners, systems integrators, and third\-party developers to deliver high\-impact solutions. * Knowledge of IT operations, database systems, networking, IT security, application development, service architecture, cloud\-native application development, hosted services, storage systems, or content delivery networks. * Excellent communication, presentation, problem\-solving, and people management skills. **About the job** ----------------- As the Technical Account Manager Lead, you will be responsible for the delivery of Technical Account Management (TAM) services to ensure customers get the most value from their Google Cloud Platform investments. You will be focused on increasing cloud adoption and cloud usage by providing high impact advice centered on Learning and Enablement, Platform Health, Architectural Stability, and Operational accuracy. You will build, lead, and coach a team of TAMs as they work with their customers to provide core technical, product, and operational advice that aligns directly to the customers’ business objectives. In this role, you will build and maintain relationships with the Field Sales and Customer Engineering teams, to assign, allocate, and prioritize TAM activities for their customers. You will work with TAM Leads to share best practices and will place an emphasis on shared success across the teams. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise\-grade solutions that leverage Google’s cutting\-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. **Responsibilities** -------------------- * Manage customer delivery obligations, identify and propose additional Value Added Service opportunities. * Support cloud adoption blocker removal, lead feature request processes, and work cross\-functionally to troubleshoot and escalate issues as needed for customers. * Build relationships with sales teams. Work with regional Google Cloud Consulting (GCC) portfolio leads and team members to support strategy and lead customer success initiatives. * Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution. * Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Data Architect (DBT, Python, Snowflake)641483252486421225

Indeed

Data Architect (DBT, Python, Snowflake)

**REMOTE FIRST, INCLUSIVE ALWAYS.** EQUALS TRUE started when a type design geek and a talent nerd decided to create real change in the technology industry workforce. So they built the first\-in\-industry authentic talent partner to help organizations build cultures and scale internationally with the best talent in the Americas. We are the only organization in Latin America that was founded with a commitment to be inclusive, treat individuals fairly, pay them equally, and provide them with a great professional experience each day, and only want the best. These values are what grounds our business model and practices each day. We are different, awkward, techie, and weird people in all the right ways. So, if you’re looking for a new career partner who’s remote\-first, has a true social mission, and only works with companies that share our values, let’s talk about our Data Architect role today. Here’s what you need to know about this position: **THE WORK** * Design and evolve the overall data architecture, ensuring scalability, reliability, and flexibility across data pipelines, transformations, and storage. * Partner with Analytics Engineers, Product, and Engineering teams to translate business requirements into well\-modeled, production\-ready data solutions. * Lead the development of batch and real\-time data pipelines, leveraging tools such as Python, DBT, Snowflake, and Kafka to enable efficient ingestion and processing. * Establish best practices for SQL development, dimensional modeling, and metadata\-driven design to improve reporting and analytics outcomes. * Implement and maintain high standards for data quality, security, and governance, embedding these practices into all stages of the data lifecycle. * Drive innovation by incorporating emerging technologies such as AI/ML pipelines and vector databases to extend the company’s data capabilities. * Mentor engineers and set the technical direction for data platforms, guiding architectural decisions and fostering a culture of problem\-solving and adaptability **NEEDED EXPERTISE*** 7\+ years of experience in data engineering or architecture, with a proven track record of building scalable data pipelines and systems. * Deep expertise in SQL, data modeling (relational and dimensional), and architecting solutions on modern cloud data warehouses, preferably Snowflake. * Strong proficiency with transformation and orchestration tools such as DBT, Airflow, Prefect, or Airbyte, including ELT/ETL workflow design. * Advanced Python programming skills, with experience in building and maintaining production\-grade ingestion frameworks and APIs. * Hands\-on experience with real\-time streaming technologies (Kafka) and knowledge of batch vs. streaming tradeoffs. * Familiarity with AI/ML pipeline design, vector databases, or machine learning model deployment is a strong plus. * Excellent leadership, communication, and collaboration skills, with the ability to work effectively across distributed teams and mentor peers. * Willing to relocate to Mexico City. OUR BENEFITS \& PERKS* Competitive salary paid in Mexican Pesos. * Privatized Medical, Dental \& Vision Coverage. * Work From Home stipend to make remote days comfortable. * Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays to balance work and life. * Monthly meal reimbursement to fuel your workdays. * Holiday Bonus / 15\-day Aguinaldo. * Remote Work Schedule, with a hybrid option for Mexico City\-based teammates. * Relocation bonus for candidates joining from a different city. * Access to Employee Resource Groups (ERGs) and other wellness programs. Interested? Great! Please send us your CV/Resume to start the conversation and learn more about each other. EQUALS TRUE is a global inclusive talent network of like\-minded software engineers, agileist, and design thinkers. We build and develop safe, inclusive, equitable and balanced teams for companies that need to scale globally in a socially responsible way. EQUALS TRUE is open to all qualified candidates.We never evaluate qualified people on anything other than their skills, work history, training, and ability to do the job. We respect the right of people to live the life they want without judgements. So we practice wage equality, create a culture of belonging, insist upon respect for all our people, make every effort to accommodate all disabilities, and work only with companies that share our values. We are proud to be a global equal opportunity employer. And as such we never discriminate based on race, religion, color, national origin, disability, sexual orientation, gender, gender identity, status as a veteran, or any other protected status. We also consider qualified applicants with non\-violent and non\-financial related criminal histories. Additionally, EQUALS TRUE is committed to providing reasonable accommodations for candidates with disabilities throughout our hiring processes. If you need any assistance or accommodations due to a disability, please let us know. https://equalstrue.tech/ \#EQUALSTRUE

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Technical Account Manager Mexico| ThousandEyes641483252861451226

Indeed

Technical Account Manager Mexico| ThousandEyes

**About ThousandEyes (part of Cisco)** The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity. In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business. About the Role At ThousandEyes, we operate a little bit differently than most software\-as\-a\-service providers: We’ve recognized that delivery of amazing customer experience is key to driving longer term value and creating customers for life. We hire industry veterans \- people with tried and true experience in the area of network\-based service delivery The TAM role is a proactive support role for premium support accounts: you’ll be responsible for supporting a select number of named accounts, aligned to the customers business hours, and not working on a rotational shift. The TAM will work closely with the 24x7 support team to ensure the total team can support a customer on a follow\-the\-sun model. The TAM provides select account premium support for those that purchase the TAM service, and the key value includes providing customers with a named support engineer who understands the customers team and network. TAM’s work customer problems, help optimize customer networks, provide training, and also work joint proactive projects. Role Requirements * At least 7\+ years of support experience within a Technical Support, Solutions Engineering, Customer Success, or Technical customer\-facing organization * At least 7\+ years of working directly with customers, within a technology company * Bachelor’s degree in Computer Science or a related field, or equivalent working experience * Expert understanding of network and application protocols (Cisco/Juniper certification strongly preferred \- CCNA/DEVNET/JNCP, etc. ) * Experience with Cloud/SaaS software products is highly desirable. * Strong understanding of ISP, CDN, and cloud service provider networks * Strong understanding of web technologies and VoIP applications * Hands on experience with hypervisors such as KVM, VMware, Hyper\-V, and VirtualBox * Hands on experience with container administration tools such as docker and kubernetes * Knowledge of at least one computer language and programming framework desirable, JavaScript and Python are a plus * Working knowledge in security, authentication, permissions, SSO * Experience in administering Linux based operating systems * Passionate about enabling a consistently excellent customer experience. Dedicated to champion the customer problem until the resolution path is identified * Excellent verbal and written communication skills. Heavy focus on using data to articulate messages * The ability to work effectively in a remote or virtual team environment * Excellent presentation skills coupled with a strong leadership presence * Excellent time \& project management skills, with a focus on delivery * Initiative and desire to learn new skills/technologies and remain up\-to\-date with the latest trends; real passion for problem\-solving * Flexibility to handle critical cases after hours as needed Responsibilities * Support \- Work break\-fix issues with customers. Escalate to support team as required * Optimization \- Optimize customer systems to ensure peak performance * Proactive Customer Engagement \- Establish and ensure highly collaborative relationships with support teams and customers/partners. Build value\-based relationships with customers, leading to referral and renewal. Leverage enterprise data analytics to transparently track and report on customer engagement * Cross Functional Engagement \- Establish and develop highly collaborative relationships with internal teams. Collaborating with Sales and Engineering to address product issues, and identify workarounds \& solutions * Escalations \- Assume the role of escalation manager when needed, and ensure timely communication to all stakeholders for escalated issues with a high\-impact, or strategic visibility. Coordinate handoff of ongoing issues to the next geographical region * Customer Experience \- Ensure a great customer experience in all team interactions. Measure and continually improve * Projects \- Project manage many projects concurrently understanding current and future action items * Special projects as assigned Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. **We Are Cisco** \#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. **Message to applicants applying to work in the U.S. and/or Canada:** When available, the salary range posted for this position reflects the projected hiring range for new hire, full\-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non\-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees have **access** to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long\-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non\-exempt employees), plus a day off for their birthday. Non\-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4\.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80\) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community. Employees on sales plans earn performance\-based incentive pay on top of their base salary, which is split between quota and non\-quota components. For quota\-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1\.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non\-quota\-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Level 1 Technical Support Specialist - Mexico641483253086741227

Indeed

Level 1 Technical Support Specialist - Mexico

At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work\-life balance, as well as the professional development opportunities needed to advance your career. You’ll be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other. **Opportunity:** You will be part of our support team providing Level 1 Technical Support to March Networks Customers primarily in the Latin American region. You will become an expert with our exclusive suite of Digital Video Recorders, Cameras and Video Management Software, and will be integral to our customers’ satisfaction. Your exemplary communication skills, eagerness to master new technologies, and enthusiasm to support our market leading products will make you the ideal candidate. **Duties and Responsibilities:** * Provide Level 1 Technical Support to March CSPs, End Customers, Incident Investigators, Sales Engineers, and Sales Managers via phone, chat, and email * Foster trust and build strong relationships with Customers and Sales Engineers * Maintain a high level of professionalism and manage customer expectations under multiple scenarios * Adapt quickly and frequently to changing priorities as Critical Customer issues occur and work closely with other teams to drive solutions for issues * Provide RMA (return material authorization) services for March Networks hardware * Maintain accurate and timely records of all Customer communications in Salesforce * Investigate and characterize problems in an attempt to reproduce Customer problems in the March Networks lab applying product knowledge, problem characterization techniques, and log analysis * Perform remote diagnostics and occasional onsite troubleshooting to resolve Customer issues * Participate in after hours on\-call rotations for 1\-week durations * Create knowledge base articles to document solutions * Develop expertise and maintain strong analytic and troubleshooting skills with March Networks recorders, encoders, cameras, and third\-party cameras * Develop expertise and maintain strong analytic and troubleshooting skills with March Networks software and firmware * Develop expertise and maintain strong analytic and troubleshooting skills with third party software and technologies **Working Conditions:** * Working in our Mexico City office * Openness for potential travel is an asset * Must be fluent in English/Spanish serving our Latin American customers **Qualifications:** * University Degree in Engineering or Technology or College Diploma * Minimum 1 to 2 years of relevant work experience * Excellent communication skills in English/Spanish with the ability to communicate with customers in their preferred language * Proven customer service and business acumen * Prior experience in the security industry * Ability to adapt to a changing environment and handle multiple priorities * Strong analytic and troubleshooting skills including: * + Windows Server 2012, 2016 and 2019 maintenance and application troubleshooting + Windows 10 operating system and application troubleshooting + Linux administration and troubleshooting + IP network and routing troubleshooting + Wireless network troubleshooting + Computer hardware troubleshooting + Security and firewall troubleshooting **Assets:** * Experience with digital video recorders and CCTV surveillance technologies * Experience with analogue and IP cameras * Active Directory administration and troubleshooting * VMWARE administration and troubleshooting * CompTIA A\+ or related certification * Cisco CCNA or related certification * Microsoft certification March Networks is an equal opportunity employer and supports a diverse workforce. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Applicants can make their accommodation needs known to us in their cover letter. Please note March Networks does use AI as part of the recruitment process.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Level 1 Technical Support Specialist – Mexico641483253304331228

Indeed

Level 1 Technical Support Specialist – Mexico

**Description** --------------- At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work\-life balance, as well as the professional development opportunities needed to advance your career. You’ll be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other. **Opportunity:** You will be part of our support team providing Level 1 Technical Support to March Networks Customers primarily in the Latin American region. You will become an expert with our exclusive suite of Digital Video Recorders, Cameras and Video Management Software, and will be integral to our customers’ satisfaction. Your exemplary communication skills, eagerness to master new technologies, and enthusiasm to support our market leading products will make you the ideal candidate. **Duties and Responsibilities:** * Provide Level 1 Technical Support to March CSPs, End Customers, Incident Investigators, Sales Engineers, and Sales Managers via phone, chat, and email * Foster trust and build strong relationships with Customers and Sales Engineers * Maintain a high level of professionalism and manage customer expectations under multiple scenarios * Adapt quickly and frequently to changing priorities as Critical Customer issues occur and work closely with other teams to drive solutions for issues * Provide RMA (return material authorization) services for March Networks hardware * Maintain accurate and timely records of all Customer communications in Salesforce * Investigate and characterize problems in an attempt to reproduce Customer problems in the March Networks lab applying product knowledge, problem characterization techniques, and log analysis * Perform remote diagnostics and occasional onsite troubleshooting to resolve Customer issues * Participate in after hours on\-call rotations for 1\-week durations * Create knowledge base articles to document solutions * Develop expertise and maintain strong analytic and troubleshooting skills with March Networks recorders, encoders, cameras, and third\-party cameras * Develop expertise and maintain strong analytic and troubleshooting skills with March Networks software and firmware * Develop expertise and maintain strong analytic and troubleshooting skills with third party software and technologies **Working Conditions:** * Working in our Mexico City office * Openness for potential travel is an asset * Must be fluent in English/Spanish serving our Latin American customers **Qualifications:** * University Degree in Engineering or Technology or College Diploma * Minimum 1 to 2 years of relevant work experience * Excellent communication skills in English/Spanish with the ability to communicate with customers in their preferred language * Proven customer service and business acumen * Prior experience in the security industry * Ability to adapt to a changing environment and handle multiple priorities * Strong analytic and troubleshooting skills including: + Windows Server 2012, 2016 and 2019 maintenance and application troubleshooting + Windows 10 operating system and application troubleshooting + Linux administration and troubleshooting + IP network and routing troubleshooting + Wireless network troubleshooting + Computer hardware troubleshooting + Security and firewall troubleshooting **Assets:** * Experience with digital video recorders and CCTV surveillance technologies * Experience with analogue and IP cameras * Active Directory administration and troubleshooting * VMWARE administration and troubleshooting * CompTIA A\+ or related certification * Cisco CCNA or related certification * Microsoft certification March Networks is an equal opportunity employer and supports a diverse workforce. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Applicants can make their accommodation needs known to us in their cover letter. Please note March Networks does use AI as part of the recruitment process.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

SAP DM Consultant

**Who We Are** At Kyndryl, we design, build, manage and modernize the mission\-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. **The Role** Are you ready to embark on an exhilarating journey as a Data Consultant? Join Kyndryl and become a driving force behind the transformative power of data! We're seeking an exceptionally talented individual to accelerate the competitive performance of our customers worldwide, establishing us as their unrivaled business and technology consulting partner. As a Data Consultant, your impact will be monumental. You will unleash the potential of data technology, collaborating with customers to envision and conceptualize strategic applications. By combining your deep understanding of business and technology, you will become a catalyst for success, delivering invaluable insights and recommendations that propel our customers' organizations forward. Prepare to immerse yourself in the world of data strategies and programs, crafting ingenious approaches to collecting, storing, analyzing, and visualizing data from diverse sources. Your technical expertise in a vast array of cutting\-edge big data tools will empower you to develop groundbreaking solutions tailored to meet the unique requirements of each customer. But that's not all – your role as a Data Consultant at Kyndryl will transcend traditional boundaries. You will lead captivating workshops and engaging consulting engagements, helping customers forge data\-driven strategies that reshape their future. Educating our customers about the latest Data Science technologies and frameworks will be second nature to you, enabling them to unlock the full potential of their data resources. Armed with an analytical approach, you will unveil strategies, assessments, recommendations, and comprehensive plans to address complex issues while seamlessly aligning both the technical and functional requirements of IT and the business. Your deep consulting skills and business acumen will be harnessed to analyze customer business issues, formulate hypotheses, and test conclusions, ultimately delivering data solutions that defy expectations. If you have a passion for turning data into a force for change and thrive in a dynamic, fast\-paced environment, this is your chance to shine! Unleash your creativity, embrace innovation, and become a master of efficiency as you create solutions that revolutionize customer business and IT landscapes. Join Kyndryl and become part of a remarkable team that turns data into success stories. Your Future at Kyndryl As a Data Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross\-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. **Who You Are** You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer\-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience * 5 years of Experience in data consulting, with a proven track record of delivering transformative solutions * Excellent communication and interpersonal skills with the ability to communicate confidently and professionally with all levels of the organization * Skilled in tailoring insights to present clearly to technical and non\-technical audiences * Understands CrispDM methodology and/or Six Sigma's DMAIC * Familiarity with microservice architecture * Client\-facing experience as a data engineer/consultant * In\-depth understanding of analytics and data science * Up\-to\-date knowledge of current data tools and industry changes and analyze big data Preferred Skills and Experience * Bachelor's degree in Computer Science, Information Security, or a related field * Skilled in planning, organization, analytics, and problem\-solving * Excellent communication and interpersonal skills to work collaboratively with clients and team members * Comfortable working with statistics **Being You** Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single\-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. **What You Can Expect** With state\-of\-the\-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well\-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company\-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non\-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. **Get Referred!** If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Isabel La Católica 5, Centro Histórico de la Cdad. de México, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico

Negotiable Salary