Job Description and Responsibilities ***What you will do:*** * You will have direct contact with U.S. customers to provide support and solutions. * You will assist customers in resolving their immediate issues. * You will support the campaign in expanding its customer base through outbound calls. * You will use technological platforms to deliver optimal customer service. Experience and Requirements ***Experience and Requirements:*** * Passion for customer service * Prior experience in a call center is preferred * 90% proficiency in spoken and written English * Familiarity with Microsoft Office * Availability to work rotating shifts ***What we offer:*** * MXN $13,500 per month (gross salary) + bonuses. * Training schedule: Monday to Friday, from 7:00 a.m. to 3:30 p.m. * After training, the campaign will determine your work schedule. * Performance-based bonuses and incentives. * A progressive corporate culture that values your ideas. Benefits * Benefits in accordance with the Federal Labor Law (LFT) **Number of vacancies** 7 **Department** Customer Service/Call Center/Telemarketing **Employment type** Permanent **Work modality** On-site **Shift** Day shift **Working hours** Full-time **Schedule*** Full-time **Education** Secondary school **English** Spoken: Advanced, Written: Advanced **Willingness to travel** No