We’re looking for an experienced **Operations Manager** to lead the **Early Out Services** team within a healthcare revenue cycle organization. You’ll oversee end\-to\-end operations for self\-pay and early\-stage collections, driving performance, compliance, and patient satisfaction. **What You’ll Do** * Oversee daily operations ensuring KPIs and SLAs are consistently met. * Develop strategies to improve account resolution and reduce A/R days. * Manage and mentor supervisors, team leads, and agents. * Collaborate with clients and internal teams to align on service goals. * Ensure compliance with HIPAA, FDCPA, and healthcare regulations. * Lead performance reviews, process improvements, and quality initiatives. **What We’re Looking For** * Bachelor’s degree in Business or Healthcare Administration (Master’s preferred). * 3–5 years of RCM experience, including 2\+ years in a leadership role. * Experience in early\-out/self\-pay collections and call center operations. * Familiarity with RCM platforms (Artiva, Epic, Cerner, Meditech, etc.). * Strong communication, analytical, and leadership skills. Job Type: Full\-time Pay: From $50,000\.00 per month Work Location: Hybrid remote in 44150, Barrera, Jal.