Job Description: **Workplace:** Colonia León Moderno, León, Gto. **Schedule:** Monday to Friday from 8:00 AM to 6:00 PM (1 hour lunch break) **Job Description:** We are looking for a highly organized, responsible individual with experience in coordinating and tracking preventive and corrective maintenance activities at telecommunications sites. You will serve as the operational liaison between field teams and clients. **Responsibilities:** * Monitoring and tracking maintenance activities at radio base stations * Assignment and management of FLM/SLM tickets * Field incident management * Reporting on progress and closing out tasks * Constant communication with technicians and supervisors * Compliance with SLAs and response times **Requirements:** * Minimum of 1 year of experience in documentation * Knowledge of cellular site maintenance (desirable) * Experience with ticketing platforms * Intermediate Excel skills * Excellent communication and problem-solving abilities * Flexible availability in case of emergencies **Desirable:** * Experience managing KPI indicators **We Offer:** * Monthly net salary of $14,000 MXN * Statutory benefits * Life insurance * Positive work environment and growth opportunities **Interested?** Apply through this channel and we will contact you for an interview. Job Type: Full-time Salary: $14,000.00 per month Benefits: * Option for indefinite contract Work Location: On-site