### **Job Information** Department Name INFORMATION TECHNOLOGY Job Type Full time Industry IT Services Service Now Ticket INC1374929 Modality WFH Work Experience 1\-3 years Assigned Recruiter Contact nadia.ortiz@confie.com Date Opened 10/14/2025 City Tijuana State/Province Baja California Country Mexico Zip/Postal Code 22010 ### **Job Description** Work From Home Position (Tijuana\-based only) The Application Quality Assurance (QA) Analyst I plays a vital role in ensuring the quality and reliability of applications, integrations, and processes within CONFIE. The primary responsibility of the QA Analyst is to test and evaluate applications to identify defects, inconsistencies, and performance issues before they are released into production. QA Analysts collaborate with cross\-functional teams, including Application Developers, Business Analysts, Product Managers, and other members of the QA team, to uphold high\-quality standards throughout the software development lifecycle. **Job responsibilities and functions** * Planning and Strategy Test * Test Execution and Documentation * Quality Improvement * Provide feedback and suggestions to improve software quality, user experience, and overall product performance. * Participate in defect root cause analysis and contribute to process improvements. ### **Requirements** * Bachelor’s degree * Advanced English level * Computer Skills + Knowledge of computers, electronics \& technology + Experience in Software Development Life Cycle (SDLC), including scrum and agile development methods. + Coding and programming are a plus. * Experience + Strong application proficiency level. + 2\+ years’ hands\-on experience in CONFIE application suites. + Experience in an Application Support role is a plus. * Service Oriented ### **Benefits** * Competitive weekly salary * Excellent location (Zona Río, Tijuana) * Legal benefits * Christmas bonus * Savings fund * Profit sharing (PTU) * Vacation days * Vacation premium * Extra paid days off * Private medical insurance and preventative care * Friendly work environment * Financing and discounts at local restaurants and coffee shops * Growth opportunities