Solutions Architect

Description

Job Summary: We are seeking a Solutions Architect with strong technical expertise in software and cloud architecture, and an interest in modern observability, transactional monitoring, and operational analytics. Key Highlights: 1. Design modern architectures based on microservices, APIs, and events. 2. Define technical and functional observability strategies. 3. Participate in challenging, high-impact projects. At XpertGroup, we believe in talent that transforms, innovates, and grows every day. We are a specialized technology consulting firm that drives the personal and professional development of our collaborators, creating opportunities for every \#XpertLover to take their potential to the next level. We are currently looking for a **Solutions Architect** to join our family and participate in challenging, high-impact projects. Do you want to grow, learn, and build solutions alongside a great team? This opportunity is for you! **Role Objective** We seek a Solutions Architect with solid technical capabilities in software and cloud architecture, and with interest or experience in modern observability, transactional monitoring, and operational analytics. The role will participate in designing and evolving modern architectures based on microservices, APIs, and events, ensuring end\-to\-end platform visibility through business- and operationally-oriented observability strategies. Experience or knowledge of New Relic is highly valued, including data source integration, executive/technical dashboard design, and custom visualization development using Nerdlets and JavaScript. **Key Responsibilities** **Architecture and Technical Design** Design modern architectures based on: * Microservices * APIs * Event\-Driven Architecture (EDA) * Containers and Kubernetes * Cloud and on\-premise integrations Participate in architecture decisions focused on: * Scalability * Availability * Resilience * Observability * Security * Provide technical guidance to development, DevOps, and QA teams. * Translate business requirements into viable, maintainable technical solutions. **Observability and Monitoring** * Define technical and functional observability strategies. * Design dashboards that truly deliver value to business, operations, and support. * Define relevant metrics, logs, traces, and KPIs for digital platforms. * Build dashboards oriented toward: Platform health, User experience, Transactional performance, Capacity, Availability, Proactive incident detection, Integration of applications and services with observability platforms. **New Relic Integration and Visualization (Desirable / Plus)** * Configure and integrate data sources into New Relic. * Work with: Ingestion APIs, Custom telemetry, NRQL, Custom events, Advanced dashboards * Participate in building custom visualizations using: Nerdlets, NerdGraph, JavaScript / React * Design modern visual experiences within New Relic, oriented toward operations and business. **Applied AI Knowledge for This Role** Use of AI-powered development assistants such as: * GitHub Copilot * OpenAI ChatGPT * Anthropic Claude * Kiro * Gemini Use of AI for: * Script generation * NRQL queries * Analysis automation * Technical troubleshooting * Documentation generation * Dashboard creation * Generation of JavaScript/React code for custom visualizations Ability to craft effective prompts and leverage technical context. Interest in AI trends applied to observability, AIOps, and operational automation. **Required Experience** * 4–7 years of experience participating in software development, integration, architecture, or cloud and transactional platform projects. * Minimum 2 years serving as an architect in: Solution design, Application architecture, System integration, Observability or platform monitoring. * Experience in projects involving: Microservices, APIs, Kubernetes, Cloud platforms, Distributed ecosystems. * Specific New Relic experience is considered a plus: Dashboard construction, NRQL, telemetry integrations, ingestion APIs, Nerdlets, and custom visualizations. **Academic Background** * Bachelor’s degree (mandatory) * Systems Engineering * Software Engineering * Electronics Engineering * Specialization in Software Engineering or related field (desirable) * Desired certifications * Microsoft Azure * Amazon Web Services * Kubernetes **Employment Terms:** * **Indefinite-term employment contract** * **Gross salary: 45\.000 MXN** * **On-site work** Salary: $45,000\.00 per month Work location: On-site employment