Field Technician - Field Engineer

Description

Job Summary: We are seeking a Field Technical Support professional to conduct on-site visits, install and update operating systems and equipment, diagnose internet connectivity issues, and maintain server hardware and software. Key Highlights: 1. Opportunity to join as Field Technical Support 2. Responsibilities include installation, updates, and troubleshooting 3. Company-provided training and tools included Are you looking for an excellent career opportunity? Join us as Field Technical Support in Monterrey. · Job Requirements: Relevant studies in Computer Science or related field qualifying you for technical support roles. Minimum 6 months of experience as Technical Support. Job Responsibilities: Planning of on-site technical support visits. Operating system installation, updates, and replacement at point-of-sale locations. Equipment installation and updates at point-of-sale locations. Peripheral installation and support. Diagnosis and resolution of internet link failures, including reporting to service providers. CCTV installation and support. Installation and support of Telecommunications equipment (router, switch, access point). Preventive maintenance of installed devices. Recording all activities via mobile app. Required Knowledge: Basic networking knowledge. Hardware repair. Daily software and hardware user support. At the server level: maintaining server hardware and software, including monitoring and maintenance of network integration (switches, routers, firewalls, etc.), as well as proper configuration of network services provided by servers. Additional Benefits and Perks: Statutory benefits. Training. Company-provided tools. Per diems. Rotating shifts. Apply through this channel — we’ll contact you shortly! -Requirements- Minimum Education: Upper Secondary Education – General High School Diploma 1 year of experience Willingness to travel: Yes Keywords: technologist, technician, tech, technician, technology, tecnologia, technologist, field, territory, engineers, female engineer, eng, engineer