Job Summary: We are seeking a Field Technical Support professional to diagnose failures, replace parts, and promptly resolve technical incidents. Key Highlights: 1. Experience in technical support and telecommunications 2. Ongoing training as a Field Engineer 3. Timely resolution of technical incidents Compusof México We are looking for your talent as Field Technical Support in Guadalajara. Requirements: Technical degree in computer science, systems, or equivalent in a related field Experience as a Field Technical Engineer in telecommunications, systems, technical support, or related areas (minimum 6 months of experience) Knowledge: Maintenance and repair of computer equipment. Laser printers. Telephony and networks (basic) Structured cabling (desirable) Configuration of Routers, Switches, and Hubs.* Responsibilities: Diagnose failures reported by the customer. Replace parts, track incidents, provide service, and close reports. 100% FIELD Job Responsibilities: Promptly resolve incidents and/or requests for technical failures reported by users within the timeframes agreed upon with the client. We Offer: Training as a Field Engineer Ongoing training. Statutory benefits Per diems Work Schedule: 100% In-person, field-based Attendance at sites outside the candidate’s city of residence.-Requirements- Minimum Education: Upper Secondary Education - Technological High School 1 year of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory