PROSPECTING EXECUTIVE

Description

Job Summary: Responsible for managing and qualifying leads from digital and in-person channels to ensure real and pre-qualified opportunities for sales advisors, through follow-up and digital engagement methodologies. Key Highlights: 1. Continuous training in persuasion techniques and digital tools. 2. Opportunity for professional development in the commercial and marketing areas. 3. A collaborative environment focused on innovation and customer service. **PROSPECTING EXECUTIVE** Manage, qualify, and filter leads originating from digital and in-person channels, ensuring that sales advisors receive only real and pre-qualified opportunities. This position guarantees effective visits to sales centers through timely follow-up, lead classification, and digital engagement methodologies. **Requirements** * **Education:** Bachelor’s degree in Marketing, Business Administration, or related field. * **Department:** Marketing Management – Advertising Department. * **Experience:** 1–2 years in digital customer service, CRM, prospecting, or sales. * **Mobility:** No supervision of personnel or independent budget management required. * **Software:** CRM, ERP, intermediate-level Office suite, WhatsApp Business, social media platforms. **Main Responsibilities** * **Lead Management**: Receive and respond to leads from WhatsApp, web forms, social media, and phone calls. * **Customer Qualification**: Determine ideal customer profile using key questions (budget, urgency, needs). * **Lead Classification**: Identify lead temperature (cold, warm, hot) to prioritize efforts. * **Active Follow-up**: Maintain contact with prospects not yet ready to purchase, send value-added information, and re-engage inactive leads. * **Scheduling**: Coordinate appointments, in-person visits, or video calls for sales advisors. * **CRM Entry**: Document prior interactions and maintain an updated database. * **Customer Satisfaction Surveys**: Evaluate service quality and provide feedback to improve processes. **Technical Competencies** * Proficiency in CRM and ERP systems. * Multichannel digital prospecting. * Reporting on results and conversion metrics. * Organized document management and disciplined recordkeeping. **Soft Skills** * Effective communication and empathy. * Handling objections and resilience in the face of frustration. * Results-oriented mindset with focus on weekly targets for pre-qualified visits. * Empathizing with customers to achieve conviction and persuasion. * Organization and ongoing tracking of the prospect portfolio. **We Offer:** * **Continuous training** in objection handling, persuasion techniques, and digital tools (CRM, ERP). * **Professional development opportunity** in the commercial and marketing areas, with growth potential. * **Collaborative environment** focused on innovation and customer service. * **Job stability** at a leading company in mass housing development. * **Performance bonuses** tied to targets for pre-qualified visits and lead conversion. Salary: Starting at $10,000\.00 per month Work Location: On-site employment