Description
Position Summary:
We are seeking an HR Analyst who plays a leading role in operations, serves as the guardian of talent management and experience, and ensures an exceptional experience for every representative.
Key Highlights:
1. Leading role in HR operations
2. Focus on excellence in execution and preventive management
3. Strategic mindset and continuous improvement
At Kelly, we are dedicated to connecting talent with the world of work in ways that enrich people's lives and empower businesses with skilled individuals who drive innovation and growth. With over 78 years of global experience and 29 years in Mexico, we are leaders in specialized solutions for outsourcing HR, operational, and administrative processes.
We are currently seeking an
**HR Analyst**
* Salary: $38,000 gross monthly
* Schedule: Monday to Friday, 09:00 to 18:00 hrs, with Saturday availability (depending on operational needs).
* Modality: On-site
* Location: Parque Industrial León\-Bajio (PILBA)
**Description:**
Assume a leading role in operations—not merely executing processes but acting as the guardian of talent management and experience, ensuring every "Rep" (representative) enjoys an exceptional daily experience. Serve—alongside the entire leadership team—as the "owner of the house," responsible for ensuring ownership across departments and real-time operational efficiency.
**Key Responsibilities:**
1\.Ensure Experience: Guarantee a positive and consistent employee experience throughout their daily workday
2\.Keep Increasing Management Effectiveness: Continuously elevate internal management and on-site leadership effectiveness
3\.Improve Operational Efficiency: Optimize resources and processes to enhance business outcomes
4\.Talent Stewardship: Oversee proper management and experience of Mercado Libre employees within the operation
5\.Site Ownership: Act as co\-responsible (together with the Site Head) for the success of various operational areas, reporting deviations and improvement opportunities in real time
6\.Execution Excellence: Shift the paradigm from "process compliance" to a full focus on "execution excellence" to directly impact the business
7\.Preventive Management: Identify potential issues before they escalate, ensuring timely and effective resolutions
8\.Ensure Rep Experience: Implement initiatives that foster a high-performance, well-being workplace environment
**Requirements:**
* Education: Completed bachelor’s degree in Business Administration, Psychology, Industrial Engineering, or related fields
* Mindset: Results-oriented and committed to continuous improvement
• Ability to work in dynamic, high-pressure environments (Agility) • Adaptability to change
**Skills:**
* Strong analytical ability, assertive communication, real-time problem-solving, and excellent interpersonal relationship management
* Focus: Hands\-on profile, capable of seamlessly transitioning from strategy to flawless execution. Not purely operational; strategic profile able to formulate strategies based on analyses of deviations or improvement proposals
**We Offer:**
Statutory benefits:
15 days’ year-end bonus
* 12 vacation days in the first year
* 25% vacation premium
* 10% vouchers
Kelly is an equal opportunity employer. We foster a diverse and inclusive workplace where all individuals are valued and respected.