STORE SUPERVISOR

Description

Position Summary: We are seeking an organized and proactive Store Supervisor / Office Manager to lead operational and administrative processes, ensuring efficient, results-oriented operations in a women's apparel store. Key Highlights: 1. Operational and administrative store leadership 2. Coordination of sales, inventory, and internal processes 3. Participation in operational and commercial improvement strategies **Vacancy:** Store Supervisor / Office Manager (WOMEN'S APPAREL STORE) We seek an organized, proactive individual with an operational–administrative focus to lead and monitor internal store processes, ensuring efficient, orderly, and results-driven operations. **Position Objective:** \-Coordinate and supervise the store’s administrative and commercial operations, ensuring control over sales, inventory, special orders, commercial follow-up, and compliance with internal processes that support the growth and efficient functioning of the point of sale. **Main Responsibilities:** \- Supervise daily store operations and ensure compliance with administrative and commercial processes. \- Conduct audits and reviews of daily cash reconciliations, POS terminals, petty cash, and sales records. \- Follow up on special orders and coordinate communication among sales, production, and commercial departments. \- Maintain and update sales reports, commission reports, and commercial KPIs. \- Manage and control inventory, merchandise movements, and identified discrepancies. \- Analyze stock levels, best- and worst-selling products, and restocking needs. \- Coordinate operational activities related to events, promotions, and commercial follow-up. \- Address and resolve customer incidents, exchanges, and returns. \- Supervise compliance with internal policies and procedures. \- Generate administrative and commercial reports for management and human resources. \- Participate in store-level operational and commercial improvement strategies. **Required Profile:** \- Bachelor’s degree or technical diploma in Administration, Accounting, Business, or related field. \- Minimum 2–3 years of experience in retail, boutiques, store administration, or office management. (ZARA-, H\&M-, EL PALACIO DE HIERRO–type environments) \- Proficiency in Excel, email, and point-of-sale systems. \- Experience with Shopify, Odoo, or similar platforms is desirable. \- Strong organizational, analytical, and follow-up skills. \- Ability to work under pressure and coordinate multiple tasks. \- Excellent communication skills and service-oriented attitude. **Key Competencies:** \- Organization and attention to detail \- Operational leadership \- Problem-solving \- Proactivity \- Teamwork \- Results orientation \- Effective communication \- Confidentiality and accountability **We Offer:** \- Weekly salary \- Statutory benefits \- Professional development **Schedule:** \- Monday to Friday \- Saturdays as needed (on-call duty: alternating Saturdays) Salary: $14,000\.00 per month Workplace: On-site employment