SUPERVISOR

Description

Position Summary: Oversee the store’s overall operations, lead the team, ensure customer satisfaction, and uphold operational procedures. Key Highlights: 1. Team leadership and supervision in store 2. Focus on customer satisfaction and operational excellence 3. Staff development and training Supervise general operations across all store areas while serving as a role model for your team. Provide necessary direction and feedback to direct reports to coordinate proper execution of store operational processes, foster an optimal work environment, and deliver excellent service to our customers. * Authorize damaged and non-damaged returns resulting from defective merchandise, employee misrecommendation, or catalog errors—always placing the customer first and guaranteeing their full satisfaction. * Ensure all parts and products are located in their assigned positions within the store and that physical inventory matches system records by executing flawless weekly inventory management tasks. * Supervise store operational activities, acting as a role model, and ensure employees provide customer consultation and utilize all available tools—including the electronic catalog and AutoZone-provided testing and diagnostic equipment—to deliver reliable advice and genuine solutions to our customers’ needs, thereby helping prevent merchandise returns through this practice. * Identify subordinates’ strengths and areas for improvement to assign appropriate tasks, recognize strong performance, and provide feedback when identifying opportunities for improvement and training. * Supervise daily adherence by all employees to scheduled working hours and AutoZone’s dress code; ensure respectful, courteous, and professional interactions among employees and with our customers, consistently applying AutoZone’s guidelines and values. * Review and analyze the Profit & Loss (P\&L) report periodically to identify cost-control opportunities and contribute to improvements by promoting a culture of savings across all controllable expenditures within the team. * Assign and monitor area supervisors’ tasks—including planogram setup, merchandise placement, warehouse cleaning, restrooms, cafeteria, sales floor, parking lot—as well as review daily cash counts for the main register, conduct cash sweeps, and process register closings for direct reports, following AutoZone-provided procedures. * Supervise and ensure employees use AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when handling merchandise, performing vehicle tests, or using in-store test stations, thereby preventing workplace accidents and ensuring a safe environment for our employees. * High school diploma * One to two years of experience as a supervisor in retail, warehouse, or store environments * Flexible availability to meet scheduling requirements AutoZone México is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores, two distribution centers, a Store Support Center (CAT) located in Monterrey, Mexico, and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ more than 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support needed to achieve success and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on qualifications and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.