Description
**Compusof México**
We are looking for your talent as Field Technical Support in **León, Guanajuato.**
**Requirements:**
* Technical degree in computer science, systems, or equivalent in a related field
* Experience as a field engineer/technician in telecommunications, systems, technical support, or related areas (at least 6 months of experience)
**Knowledge:**
* Maintenance and repair of computer equipment.
* Laser printers.
* Telephony and networking (basic).
* Structured cabling (desirable).
* Configuration of routers, switches, and network hubs.
**Responsibilities:**
* Diagnose faults reported by customers.
* Replace parts, track incidents, provide customer service, and close reports.
* 100% FIELD WORK.
**Job Responsibilities:**
Timely resolution of incidents and/or technical fault requests from users, within the timeframes agreed upon with the client.
**We Offer:**
* Training as a Field Engineer.
* Ongoing training.
* Statutory benefits.
* Per diems.
* Per diem card.
**Work Schedule:**
100% On-site field work.
Coverage of locations outside the employee's city of residence.