Job Summary: Tecnosinergia seeks a Support Engineer to provide technical support, diagnose and resolve issues in video surveillance, telecom, and infrastructure, and prepare technical reports. Key Highlights: 1. Medium-term growth 2. Excellent working environment 3. Continuous training Tecnosinergia is a 100% Mexican company, wholesale distributor of infrastructure, security, and telecommunications solutions. Due to expansion, we are seeking a Technical Support Engineer to join our team. Requirements: * Degree in Mechatronics, Electronics, Telecommunications, or IT (Preferred) * Excellent problem-solving and analytical skills * Customer service experience in problem resolution * Ability to work in a team * Strong communication skills Responsibilities: * Provide technical support to our customers. * Diagnose and resolve technical issues (video surveillance, telecommunications, infrastructure) * Prepare and present technical reports. We Offer: * Base salary (biweekly payment) * Statutory benefits from day one * Working hours: Monday to Thursday, 9 AM to 7 PM; Friday, 9 AM to 6 PM * Medium-term growth * Excellent working environment * Continuous training * Team-based work If you seek a place where your achievements are recognized and where you have the opportunity to grow in the technology sector, we want to meet you. Apply through this channel and become part of Tecnosinergia's growth