Description
REQUIREMENTS
· AGE: 18 TO 40 YEARS OLD
· GENDER: NO PREFERENCE
· AVAILABILITY FOR TRAVEL
· EDUCATION LEVEL: BACHELOR'S DEGREE IN ADMINISTRATION / ACCOUNTING OR RELATED FIELD
· WORK EXPERIENCE: 5 YEARS VERIFIABLE
· AREA OF EXPERIENCE: WAREHOUSE / ADMINISTRATIVE
· VALID DRIVER'S LICENSE
· KNOWLEDGE OF OFFICE SOFTWARE
· KNOWLEDGE OF CUSTOMER PORTFOLIO
· LEADERSHIP, RESPONSIBILITY, AND ORGANIZATION
· EFFECTIVE DECISION-MAKING
· USE OF OPERATING SYSTEMS SUCH AS WORD, EXCEL, ETC.
SKILLS
· GREET CUSTOMERS UPON ARRIVAL AT THE PARTS AND SERVICE CENTER AND DIRECT THEM TO AN AVAILABLE MECHANIC.
· CONSULT WITH MECHANICS REGARDING REQUIRED REPAIRS AND POSSIBLE ALTERNATIVES TO COSTLY WORK.
· PROVIDE CUSTOMERS WITH DETAILED INFORMATION ON AVAILABLE PART OPTIONS IN THE AFTERMARKET AND ORIGINAL EQUIPMENT MANUFACTURER (OEM) PARTS MARKET.
· ANSWER QUESTIONS REGARDING SERVICE OUTCOMES (AFTER CONSULTING WITH THE MECHANIC IF NECESSARY)
· ADVISE CUSTOMERS ON WARRANTY COVERAGE AND POTENTIAL COST SAVINGS
· ASSIST CUSTOMERS IN DECIDING BETWEEN VEHICLE EXCHANGE AND REPAIR THROUGH OUR STORE
· MANAGE AND OVERSEE WORKFLOW AND SCHEDULING AT THE SERVICE CENTER
· CALL CUSTOMERS TO INFORM THEM OF SERVICE CHANGES OR TO NOTIFY THEM THAT THEIR VEHICLE IS READY FOR PICKUP.
· SEND QUOTATIONS TO CUSTOMERS AND REQUEST WORK ORDERS.
cel 9933 11 08 48
SALARY: $10,500\.00 PER MONTH
WORK LOCATION: IN-PERSON EMPLOYMENT