Manager

Description

Job Summary: Coordinate operations, ensure customer satisfaction, manage staff, and optimize restaurant performance. Key Highlights: 1. Lead and coordinate daily operations of the dining room, bar, and kitchen 2. Ensure customer satisfaction and service quality 3. Manage staff and optimize restaurant performance RESPONSIBILITIES:  Coordinate daily restaurant operations for the dining room, bar, and kitchen  Deliver superior service and maximize customer satisfaction  Respond efficiently and accurately to customer complaints  Regularly evaluate product quality and research new suppliers  Organize and supervise staff shifts  Evaluate staff performance and provide feedback to improve productivity  Forecast future requirements for items, kitchen utensils, and cleaning supplies  Ensure compliance with health and safety regulations  Manage the restaurant’s positive image and suggest ways to enhance it  Control operational costs and identify measures to reduce waste  Prepare detailed reports on weekly, monthly, and annual income and expenses  Promote the brand within the local community through word-of-mouth and in-restaurant events  Recommend strategies to reach a broader audience (e.g., discounts and social media advertisements)  Train new and existing staff on proper customer service practices  Implement policies and protocols to support future restaurant operations. -Requirements- Minimum Education: Higher Education – Bachelor’s Degree years of experience Keywords: leader, supervisor, manager, director, chief, lead, leadership, head, regent