Lagos del Sol Program & Project Management Job Listings

Indeed

Project Manager

**PROJECT MANAGER FOR DIGITAL MARKETING**, send your CV to 5574671904 We are looking for a project manager to lead and align our marketing team. *REQUIREMENTS*: * Ability to issue invoices for your services – MANDATORY * 3 years of verifiable experience * Proficiency with tools such as ClickUp, Slack or similar. * Experience using CRMs such as Clientify, HubSpot or similar. * Oversight of multichannel campaigns and ensuring quality and deadlines. Job type: Full-time, indefinite term Salary: $21,000.00 per month Benefits: * Flexible working hours Application question(s): * Can you issue invoices for your services? Experience: * CRM software: 1 year (Desirable) Work location: Remote hybrid in Cancún, QRoo.

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 21,000/year

Project Manager with Experience in High-Rise Construction65062485409921121

Indeed

Project Manager with Experience in High-Rise Construction

We are a Mexican company specializing in construction management, seeking a Project Manager for the management of a large-scale urban development project. Requirements: * Civil Engineer (Degree holder and licensed) * **Minimum 8 years’ experience as a Construction Manager; mandatory experience in urban development projects and earthworks for large-scale residential complexes.** * Knowledge of Lean Construction **Responsibilities:** * **Project Management and Supervision** * Construction Scheduling * Budget Management * Regulatory Compliance and Standards Scope: * Audit projects against Mexican project standards (aiming for technical optimization). * Develop and monitor progress schedules and evolution reports. * Monitor and verify operational conditions of companies participating in the work. * Ensure proper organization and planning of the construction site and its surroundings to prevent interference with activities and guarantee workplace safety. * Weekly descriptive/photographic progress reports on the construction. * Technical and operational monitoring of construction progress. * Photographic documentation of construction progress. * Support the construction schedule prepared by contractors, monitoring weekly progress, and assisting in activity planning and goal setting. * Facilitate periodic construction review meetings. * Comply with established occupational health and safety regulations. Job Type: Full-time Salary: $45,000.00 – $50,000.00 per month Experience: * Project Manager: 5 years (Mandatory) Work Location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 45,000-50,000/year

Indeed

Sales Account Manager

**Join Our Sales Team at Trans\-Pro Logistics – Cancun!** With over 30 years of industry expertise, Trans\-Pro Logistics is a leading third\-party logistics provider, delivering transportation solutions across North America and Mexico. As we continue to grow, we’re excited to expand our sales team in **Cancun**. **Are You the One?** We’re searching for passionate sales professionals with an entrepreneurial spirit! If you’re driven by success and committed to being the best, we want you on our team! **Why Choose Trans\-Pro?** * At Trans\-Pro Logistics, we’re more than a logistics company—we’re a team of dedicated professionals committed to excellence in everything we do. * Our company culture thrives on collaboration, innovation, and a shared passion for exceeding customer expectations. * With ongoing training, mentorship, and a clear path for career advancement, Trans\-Pro Logistics is not just a workplace—it’s a place to grow. **As a Sales Account Manager, your responsibilities will include:** * Building and cultivating strong relationships with clients and suppliers. * Negotiating rates and staying up\-to\-date on market trends. * Providing top\-tier customer service and support. * Collaborating with colleagues to meet and exceed company goals. **Soft Skills We Value:** We’re seeking individuals with adaptability, strong communication, problem\-solving, decision\-making, resourcefulness, persuasion, negotiation, organization, critical thinking, and persistence! **What We Offer:** * You’ll begin with a monthly base salary of USD $2,000, plus an 8% commission on gross margin. Once your portfolio of clients reaches our set KPI targets, you’ll transition to a 100% commission structure, opening up even greater earning potential! * Full\-time position with a Monday\-to\-Friday daytime schedule. * Comprehensive benefits package, including a group benefits plan, Paid Time Off, and more. * Casual dress code, team\-building activities, ongoing training, and travel opportunities. * On\-site wellness programs and access to company facilities. **Requirements:** * Confidence in cold calling and consistently meeting KPIs. * Strong entrepreneurial mindset with excellent English communication skills. * Full\-time availability for in\-office work (remote options available after the first year). **Ready to Join Our Cancun Team?** If you’re ready to take your sales career to the next level, we want to hear from you! Apply now and become part of the Trans\-Pro Logistics family in Cancun today! Visit trans\-pro.com to learn more about us! Job Types: Full\-time, Permanent Pay: From $30,000\.00 per month Experience: * B2B Sales: 2 years (Preferred) * Cold Calling: 2 years (Preferred) Language: * English (Required) Location: * 77500, Cancún Centro, QRoo. (Preferred) Work Location: In person

46H4+FM Cancún, Quintana Roo, Mexico

$MXN 2,000-30,000/year

Project Lead Manager (Delivery / Project Operations)65050041743489123

Indeed

Project Lead Manager (Delivery / Project Operations)

**Position: Project Lead Manager (Delivery / Project Operations)** **Company:** Pardivelle **Location:** Cancún, Q. Roo (Puerto Cancún) **Work Mode:** **Full-time | Hybrid (office attendance as required by operations)** **Base Salary:** **$14,000 – $18,000 MXN monthly** (based on experience) **About Pardivelle** Pardivelle is a corporate entity focused on designing and implementing comprehensive business solutions, managing multiple clients and projects simultaneously. Our internal standard is to operate with order, documentation, scope control, and weekly deliverables. We seek to onboard a Project Lead Manager who ensures operational continuity, internal coordination, and consistent progress of client deliverables. **Position Objective** Ensure timely project execution and delivery through planning, coordination, and weekly (sprint) tracking—maintaining scope control, client communication, and internal documentation. This role works in direct coordination with Management to drive operations and sustain delivery quality. **Key Responsibilities (100/100 scope coverage)** **Project and Weekly Sprint Management** * Translate client agreements and requirements into an executable plan: scope, deliverables, responsibilities, and timeline. * Plan and lead **weekly sprints**, with verifiable deliverables (backlog, priorities, assignments, and tracking). * Maintain updated control dashboards (ClickUp/Monday/Notion or others) reflecting real-time status and responsible parties. * Ensure operational continuity and weekly progress per client/project, backed by documented evidence. **Cross-Functional Internal Coordination** * Coordinate and track tasks across departments (marketing, design/branding, video, development, and consulting). * Manage dependencies, handoffs, and blockers to prevent delays and rework. * Align priorities with Management and adjust the plan as operations require. **Client Communication and Expectation Management** * Lead client and internal team meetings (kickoffs, progress reviews, and deliverable reviews). * Draft meeting minutes, agreements, next steps, and assign responsibilities; follow up promptly. * Maintain clarity regarding timelines, priorities, deliverables, and client approvals. **Scope and Change Control** * Identify out-of-scope requests and initiate change control procedures. * Coordinate with Management/Commercial to issue addendums or adjustments where applicable. * Manage rounds of changes and approval criteria to protect timelines and quality. **Quality Control and Delivery** * Validate deliverables prior to submission (checklists, “done” criteria, consistency with brief). * Ensure final deliverables are organized and archived in the client/project data room. **Documentation and Corporate Order** * Maintain the client/project file: brief, meeting minutes, links, deliverables, versions, and approvals. * Submit weekly reports to Management: progress, risks, blockers, priorities, and next steps. Expected Capacity: Manage simultaneous operations across multiple clients/projects (minimum reference: 15), supported and guided by Management to accelerate execution. **Required Profile** * Prior experience as Project Manager / Project Lead / Delivery professional in multi-project environments (agency, consultancy, technology, or similar). * Operational proficiency with project management tools: **ClickUp / Monday / Notion** (at least one at an advanced level). * High degree of organization, tracking ability, sound judgment, and deliverable orientation. * Professional communication skills for coordinating clients and internal teams. * Ability to work under pressure and manage multiple priorities. **Desirable:** Experience coordinating creative teams (branding/design/video) and/or development teams. **Key Competencies** * Operational structure and control * Tracking and sense of urgency * Priority management and blocker resolution * Impeccable documentation and order * Client management (communication and expectation setting) * Judgment for scope control **Selection Process** Pre-selected candidates will be contacted for: * Initial interview (profile and experience). * Brief practical assessment (sprint planning case + dashboard + meeting minutes). * Final interview with Management. **Equal Opportunity Notice** At Pardivelle, we promote an equal opportunity selection process. We do not discriminate based on origin, gender, age, marital status, social condition, religion, orientation, disability, or any other condition protected by law. Job Type: Full-time Pay: $14,000.00 – $18,000.00 per month Work Location: Hybrid remote in 77500 Cancún, Q.R.

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 14,000-18,000/year

Indeed

Marketing Manager

**Company Description** Ennismore, together with its luxury brand **SLS Hotels**, has developed a spectacular all\-inclusive project in the oasis of **Playa Mujeres**, just north of Cancún, Mexico: **SLS Playa Mujeres Cancún, All\-Inclusive Collection**. Our all\-inclusive resort features **498 luxurious guest rooms**, along with an impressive selection of **18 restaurants** and a rejuvenating spa. Perfect for adults seeking an escape as well as families looking for connection and adventure, the hotel offers a world of extraordinary experiences in Cancún, delivering a wide range of services and activities designed for travelers of all ages. This is not a project for those seeking simplicity. At Ennismore, we are ambitious, and this project is a clear reflection of that. If you are looking to make an impact while we continue to expand our presence in Mexico, help build an exciting hotel with an exceptional offering, and collaborate with some of the brightest and most talented professionals in the world of luxury and lifestyle hospitality, this could be the perfect opportunity for you. **Job Description** The Marketing Manager will lead and execute the hotel’s marketing strategy in line with SLS Hotels and Ennismore brand standards, driving brand visibility, attracting high\-end clientele, and strengthening the hotel’s reputation as a luxury destination. Key Responsibilities: * Develop, implement, and oversee comprehensive marketing strategies across all hotel business lines (rooms, F\&B, spa, events). * Ensure all communications, campaigns, and materials meet Ennismore luxury brand standards. * Analyze market trends, competition, and guest behavior to identify growth and positioning opportunities. * Manage digital marketing, social media, PR, and strategic partnerships to maximize hotel visibility in domestic and international markets. * Oversee the marketing budget, optimizing investment to achieve the highest ROI. * Lead and develop the marketing team, ensuring alignment with goals and brand standards. * Collaborate with sales, events, and operations teams to ensure a consistent luxury guest experience across all touchpoints. * Track and report marketing KPIs and campaign ROI to hotel leadership. **Qualifications*** Bachelor’s degree in Marketing, Business Administration, Communications, or a related field (Master’s preferred). * Minimum of **5 years of experience** in marketing for **luxury hotels, resorts, or lifestyle brands**. * Proven experience in **developing and executing marketing strategies**, both digital and traditional, targeting high\-end clientele. * Strong knowledge of **brand management, CRM, digital marketing, social media, and revenue management**. * Experience managing **international campaigns** and understanding global luxury markets. * Excellent **leadership, communication, and strategic thinking skills**. * Fluent in **English**; additional languages are a plus. * Highly **organized, detail\-oriented, and results\-driven**, with the ability to thrive in a fast\-paced, collaborative environment. **Additional Information** * The opportunity to join an innovative, fast\-growing international group, committed not only to building new hotels but also to creating a global brand. * The chance to challenge the conventional and work in an environment that is both creative and rewarding. * To be part of a passionate team dedicated to delivering exceptional hospitality experiences and exploring new destinations at every opportunity. * A competitive compensation package and multiple opportunities for growth and development.

Othón Padre Blanco 85, Salinas, 77400 Isla Mujeres, Q.R., Mexico

Customer Service Manager, Mexico TQO64843818727554125

Indeed

Customer Service Manager, Mexico TQO

**Intro** --------- Are you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** ---------------------------- * This role is responsible for managing all aspects regarding resolve customer service and operational problems and coordination of the overall operation of Tulum Airport. * Responsible for contributing to corporate objectives and to provide leadership and direction to team members and contracted personnel so individually and collectively; their duties and responsibilities align with the organization’s goals and initiatives. * Must manage the operation, optimize the business, lead the people and cultivate relationships with diverse audiences. **What you'll do** ------------------ *As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non\-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.* * Manages and integrates all areas of flight operations covering customer services, ramp and baggage, operations, catering, security, etc. * Directs and monitors procedures to ensure the safe and efficient movement (departures and arrivals) of aircraft. * Assigns, or delegates responsibility for, specified work or functional activities and disseminates policy to Supervisors. * Compiles reports on any operational irregularities and present this with suggestions for corrective action to upper level management. * Adept in handling critical situations; able to respond appropriately during an emergency response. * Ensures company standards of safety and quality are maintained at all times fostering continuous improvement and achieving business objectives. * Takes full responsibility for meeting strategic goals in operational performance and cost control. * Deals with a wide range of problems that may arise from the daily operation, with contractors and other Airline/ Airport authorities. * Follows up on any AA service failures towards our contract airline customers. * Develop and conduct team development/team building strategies both proactively to improve team performance. * May initiate or authorize employee hire, promotion, discharge, or transfer. * Performs other duties and project work as requested. **All you'll need for success** ------------------------------- **Minimum Qualifications\- Education \& Prior Job Experience** * 3 years’ experience in airport operations or related field * College degree or equivalent experience required. * Strong managerial skills. * Previous supervisory experience and knowledge of AA budgeting, policies, and procedures desired. * Familiarity with functional area. * Strong interpersonal, communication and PC skills * Strong people and leadership skills * Ability to manage non\-management and contracted personnel. * Ability to handle multiple responsibilities concurrently. * Must be able to read, write, fluently speak, and understand Spanish and English languages. * When applicable, may be required to work rotating shifts. * Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable. **Business Competencies** * Effective Communication: Executes exceptional oral and written communication skills. Ability to engage in meaningful dialogue and active listening. Delivers corporate messages across all workgroups. Collaborates across departments, business units, vendors and contractors. * Leadership: Leads by example. Establishes an open, working relationship with frontline Managers and contracted personnel through professionalism, authenticity, trust, respect, integrity and ethical behavior. Understands, instills and promotes the corporate culture. * Planning and Organizing: Plans, directs, coordinates and prioritizes airport activities as it pertains to running a safe and efficient airline operation. Able to anticipate change, adapt and make the necessary adjustments with authority. * Operational Aptitude: Assesses and deploys the appropriate resources when and where needed to optimize station performance. Monitors, reviews and reports station performance statistics. Understands the complexities of safety, compliance, and regulatory standards associated with flight operations. * Fiscal Responsibility: Reviews and analyzes station expenditures, financial and operations reports, prepares and monitors station budgets. Looks for opportunities to optimize revenue. Initiates requisitions for headcount, equipment, materials and supplies within budgetary limits. * Championing Change: the post holder needs to lead self and/or other to embrace, adopt and implement positive change. * Customer Focus: the post holder will earn customer loyalty by enhancing the customers’ experience and appreciating their needs. * Driving for Results: the post holder will be responsible for establishing plans to overcome obstacles in order to accomplish business strategies. * Innovation: the post holder will be responsible for challenging the status quo and using creative ways to improve business results and building competitive advantage. * Making Sound Decisions: the post holder must carefully evaluate information and consider alternatives and consequences when making decisions. * Safety \& Compliance: the post holder must fully adhere to relevant policies and regulations at all times and is responsible for building and demonstrating a commitment to safety and ensuring legal/regulatory compliance. **What you'll get** ------------------- Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you’ll have access to your health benefits to help you stay well. * Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** ---------------------------------------- From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20\+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Indeed

Pastry Cook I

**Additional Information** **Job Number**25191287 **Job Category**Food and Beverage \& Culinary **Location**JW Marriott Cancun Resort \& Spa, Blvd. Kukulcan, Km 14\.5, Lote 40\-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Tour Reception Representative64708400127105127

Indeed

Tour Reception Representative

PRINCIPAL OBJECTIVE OF POSITION Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Coordinates the daily opening and closing of Tour Desk Perform daily maintenance to Concierge Assistant Ensure that the data from the property management system is imported to Concierge Assistant on a daily basis Process daily call list from the property management system for the VSC’s Assign arrivals to VSC’s in the property management system Log all General Information appointments/inquiries in GI Log Distribute premiums to guests who have toured’ Ensure that the Starpoints distributed to guests for touring are submitted to corporate to be redeemed Prepare and maintain daily tour booking schedule Screen all customer activity per tour qualification guidelines Monitor daily tour activity and Sales Executive availability, and reports discrepancies to appropriate manager Accurately compiles and enters daily tours and related statistical data Generate daily and monthly tour activity summaries for distribution to key personnel and post for VSC’s Maintain daily communication with VSC’s with regards to tour bookings and daily tour schedule Exercises excellent judgment in dealing with tour scheduling in order to maximize tour production Exercises excellent judgment during tour over\-bookings and other challenges in order to ensure positive customer experience Maintain excellent customer service techniques; deals with customers professionally and courteously Appropriately interact with all personnel and maintains positive, professional relationships with co\-workers Maintain close communicative relationships with Marketing and Sales Management in order to ensure the highest level of program efficiency and standards Assist Marketing Management in executing special projects, as directed Track inventory, order and maintain Tour Desk supplies QUALIFICATIONS/COMPETENCIES Bilingual proficiency (English and Spanish) Computer literacy, including but not limited to Microsoft Office, Excel, Microsoft Word Mathematical Skills Reasoning Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. BENEFITS * Competitive salary * Superior benefits of law * 2 days off per week * Professional development opportunities * Good work environment \#imvwcala Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Indeed

Mgr-Loss Prevention

**Additional Information** **Job Number**25191424 **Job Category**Loss Prevention \& Security **Location**Marriott Cancun An All\-Inclusive Resort, Boulevard Kukulcan Km 14\.5, Retorno Chac L\-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR * 2\-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. **CORE WORK ACTIVITIES** **Managing Security/Loss Prevention Operations** * Assists the Director of Engineering in administering fire prevention programs and emergency preparedness. * Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process. * Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times. * Comply with applicable laws and safety regulations. * Follow proper key control guidelines in loss prevention and in the property. * Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional. * Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system. * Follow Duty of Care process for the protection of guests and employees. * Follows up on all unusual activities in and around the property that would impair the well being of guests and employees. * Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Implements action plans to monitor and control risk. * Monitors all unusual activities in and around the property that would impair the well being of guests and employees. * Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial \& follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities. * Oversees and guides the efforts of the Accident Prevention Committee. * Oversees first aid program for guests and employees. * Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases. * Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. * Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime. * Encourages and builds mutual trust, respect, and cooperation among team members. * Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. * Serves as a role model to demonstrate appropriate behaviors. * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. **Ensuring Exceptional Customer Service** * Meet quality standards and customer expectations on a daily basis. * Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. * Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service. * Provides services that are above and beyond for customer satisfaction and retention. **Additional Responsibilities** * Analyzes information and evaluating results to choose the best solution and solve problems. * Develops liaison with local law enforcement and emergency services. * Informs and/or updates the executives and peers on relevant information in a timely manner. * Provides information to supervisors and co\-workers by telephone, in written form, e\-mail, or in person. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Project Manager Jr. (Market Research)64552238928387129

Indeed

Project Manager Jr. (Market Research)

**Position Overview** Are you a recent graduate and passionate about **market research, project management, and teamwork**? At **Syno International**, a global company specializing in **data\-driven insights and research technology**, we’re looking for a **Junior Project Manager** as an entry level position to join our team in **January 2026**. **Responsibilities** * Manage market research studies from planning to final delivery. * Coordinate with internal teams (programmers, analysts, fieldwork, and data processing) and international clients. * Oversee timelines, costs, and project quality. * Support the operational control of surveys, panels, and reports. * Communicate with global vendors and partners. **Requirements** * Recent graduate in **Economics, Marketing, Business Administration, or related fields** (research, data, or project management). * Intermediate to advanced **English proficiency** (written and spoken). * Excellent organizational skills and attention to detail. * Proactive, results\-oriented, and comfortable working in a team environment. * Ability to perform efficiently in a **fast\-paced environment**. * Preferred: intermediate knowledge of **Excel, Google Sheets, or project management tools**. * Please submit your **CV in English** and attach your **academic transcript (kárdex)** with your grades. **What We Offer** * **Competitive salary.** * Ongoing training and professional development. * Growth opportunities within an international company. * Collaborative and multicultural work environment. * **Legal benefits plus additional perks.** * **Hybrid work model** available after the first year. Tipo de puesto: Tiempo completo Sueldo: $10,000\.00 \- $12,000\.00 al mes Beneficios: * Aumentos salariales * Estacionamiento gratuito * Opción a contrato indefinido Pregunta(s) de postulación: * ¿Actualmente trabajas en un puesto que esté por encima de un nivel inicial (entry level)? (Un puesto entry level suele ser el primero después de graduarte o con funciones básicas de apoyo.) Idioma: * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 10,000-12,000/year

JW-Gerente de Recursos Humanos645359706173461210

Indeed

JW-Gerente de Recursos Humanos

**Additional Information** **Job Number**25189528 **Job Category**Human Resources **Location**JW Marriott Cancun Resort \& Spa, Blvd. Kukulcan, Km 14\.5, Lote 40\-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR * 2\-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. **CORE WORK ACTIVITIES** **Managing Recruitment and Hiring Process** * Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. * Establishes and maintains contact with external recruitment sources. * Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. * Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. * Oversees/monitors candidate identification and selection process. * Provides subject matter expertise to property managers regarding selection procedures. * Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. * Performs quality control on candidate identification/selection. **Administering and Educating Employee Benefits** * Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. * Prepares, audits and distributes unemployment claim activity reports to property management. * Attends unemployment hearings and ensures property is properly represented. * Ensures that department has the available resources on hand to administer employee. **Managing Employee Development** * Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. * Ensures employees are cross\-trained to support successful daily operations. * Uses all available on the job training tools for employees; supervise on\-going training initiatives and conducts training, when appropriate. * Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. * Ensures attendance by all new hires and participation of the leadership team in training programs * Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. **Maintaining Employee Relations** * Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property\-wide meetings). * Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. * Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner * Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi\-Property Director of Human Resources. * Partners with Loss Prevention to conduct employee accident investigations, as necessary. * Communicates performance expectations in accordance with job descriptions for each position. **Managing Legal and Compliance Practices** * Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. * Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. * Ensures medical records are maintained in a separate, secure and confidential medical file. * Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). * Communicates property rules and regulations via the employee handbook. * Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. * Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. * Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. * Manages Workers Compensation claims to ensure appropriate employee care and manage costs. * Oversees the selection/non\-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non\-selection and applicants receive status notifications). *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Indeed

Director of Finance

Director of Finance The role aims to be recognized as trusted advisors to the business. This role attracts and retains best\-in\-class finance professionals, develops their finance team and enables them to Thrive. The role communicates with impact to all stakeholders, ensures a robust control and compliance environment and enables the EMEA finance management company value proposition which is attractive to existing and new owners. The role partners with our business to maximize profit for our shareholders and owners and innovates to deliver an industry leading efficient finance organization. **What will I be doing?** The Director of Finance is accountable for the hotel in respect of understanding and driving financial performance and is responsible to perform all finance activities within the policy, regulatory and contractual framework. The role will business partner with the General Manager and has accountability for developing excellent working relationships across a broad range of internal and external stakeholders, including within Hotel Finance, Commercial, IT, Procurement, Human Resources, Operations, Shared Service Centers (where applicable), Owners and Assett Managers as well as Regional Operations Finance. The Director of Finance works closely with all Business Partners to develop best\-in\-class hotel Finance teams, including participation in all relevant Finance development programs. You will be and remain familiar with the management agreement for the Hotel and implement processes and procedures to ensure the Hotel is operated in compliance with the management agreement, reporting issues of non\-compliance to your supervising manager. **What are we looking for?** * Strategic thinker with the ability to formulate effective goals, objectives and priorities with a long term perspective * Strong communication and negotiation skills (all levels of management and external customers) * Financial and operational analytical skills (operational analysis) * Knowledge of departmental and hotel operations * Ability to exercise judgment in evaluating situations and in making sound decisions * Ability to analyze and interpret financial data * Leadership and organizational skills (team orientation, flexible, adaptable) * Ability to analyze large volume of complex financial information from many sources and create reports, forecasts projections * Proficiency in MS Office suite applications (Excel, Word, Powerpoint) Additional Preferences: * University degree in Accounting or Finance / Accounting certification (eg CIMA) * Hotel level or industry experience **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

C. 50 4050, 77516 Cancún, Q.R., Mexico

Luxury Recreation Manager (Waldorf Astoria Riviera Maya)643771023723531212

Indeed

Luxury Recreation Manager (Waldorf Astoria Riviera Maya)

Luxury Recreation Manager (Waldorf Astoria Riviera Maya) The Recreation Manager is responsible for overseeing the hotel’s recreational operations to ensure exceptional guest experiences aligned with luxury service standards. This role leads the planning, execution, and supervision of all recreational programs, pool and beach operations, fitness activities, and guest engagement initiatives. The manager ensures safety, service excellence, and an elevated brand experience across all guest\-facing recreational areas. **Key Responsibilities** * Lead daily operations of all recreation areas, including pool, beach, cabanas, fitness activities, and guest programs. * Develop and execute curated recreational activities aligned with luxury brand standards and guest expectations. * Ensure all team members deliver refined, anticipatory, and personalized service. * Maintain exceptional cleanliness, organization, and safety standards across all areas. * Recruit, train, and coach the recreation team to uphold brand culture and service excellence. * Oversee scheduling, payroll, inventory, and resource allocation. * Manage third\-party vendors (water sports, fitness instructors, entertainment partners) to ensure consistent quality and compliance. * Ensure adherence to safety protocols, lifeguard certifications, and emergency procedures. * Monitor guest feedback, service scores, and trends to continuously enhance guest experiences. * Collaborate with Spa, F\&B, and Rooms divisions to create integrated luxury experiences and special events. * Manage departmental budget, optimize operational costs, and maintain high\-quality standards. **What are we looking for?** A Recreation Manager serving Hilton Brand Hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: * Bachelor’s degree in Hospitality Management, Tourism, or related field (preferred). * Minimum 3–5 years of experience in recreation or guest experience roles, ideally within luxury hospitality. * Strong leadership and team development skills. * Excellent communication and guest engagement abilities. * Knowledge of safety regulations, pool operations, and recreational programming. * Certifications in CPR, First Aid, or Lifeguard Training (preferred). **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

C. 50 4050, 77516 Cancún, Q.R., Mexico

Chief Engineer/Engineering Manager641473654222111213

Indeed

Chief Engineer/Engineering Manager

Chief Engineer/Engineering Manager A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. **What will I be doing?** As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards: * Lead the Engineering Team in the day\-to\-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules * Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas * Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property * Communicate with Government agencies to ensure full compliance with statutory regulations * Prepare Capital and Repairs and Maintenance budgets for Engineering * Perform daily checks around the hotel * Conduct lift emergency release procedures as required * Diagnose, maintain, and repair mechanical equipment within the hotel * Ensure good relationships are built with internal and external customers * Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise * Develop, implement, and direct all emergency programs * Develop, implement and manage energy conservation programs for the property to minimize expenses * Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively * Perform special projects and other responsibilities as assigned * Identify and introduce environmentally\-friendly systems and equipment * Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives * Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation **What are we looking for?** A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Advanced knowledge of building management/engineering * A degree in Engineering or similar * Exposure to budgeting and basic accounting * Positive attitude * Good communication skills * Committed to delivering a high level of customer service * Strong leadership skills and previous experience of managing a team * Excellent grooming standards * Flexibility to respond to a range of different work situations * Ability to work under pressure * Ability to work on their own * Previous experience of facilities management * Proficient, at an advanced level, with computers and relevant computer programs It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * First Aid * Qualification in engineering field **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

C. 50 4050, 77516 Cancún, Q.R., Mexico

Luxury Spa Manager (Waldorf Astoria Riviera Maya)641473653597471214

Indeed

Luxury Spa Manager (Waldorf Astoria Riviera Maya)

Luxury Spa Manager (Waldorf Astoria Riviera Maya) A Spa Manager is responsible for assisting the Spa Director with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual revenue targets. **What will I be doing?** As a Spa Manager, you will be responsible for assisting the Spa Director with operations, team management, and training to deliver an excellent Guest and Member experience. A Spa Manager will also be required to help achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: * Assist Spa Director with managing operations * Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards * Ensure client experience is proficient including bookings, payments, and consultation cards * Assist Spa Director with managing spa team members to ensure high motivation, provision of high\-quality service and ongoing development * Assist Spa Director with the recruiting, managing, training and development of the team * Assist Spa Director in meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement * Manage customer feedback effectively to ensure continuous service and programs improvement * Instill brand values and standards to maintain quality on a daily basis * Liaise with other hotel departments * Ensure customers and guests receive friendly and consistent personalized service from all team members * Respond to audits to ensure continual improvement is achieved * Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed * Ensure health, safety and COSHH regulations are complied with, and club rules are observed by members, clients and guests **What are we looking for?** A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: * Supervisory experience within the luxury spa industry * Ability to work under pressure * Excellent grooming standards * Willingness to develop team members and self * Flexibility to respond to a range of different work situations * Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Passion for customer service * Ability to meet financial targets * Relevant qualifications **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

C. 50 4050, 77516 Cancún, Q.R., Mexico