88 Help Desk & IT Support in Quintana Roo lowest at $5358.0+ | ok.com

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Help Desk & IT Support in Lagos del Sol

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Help Desk & IT Support

Lagos del Sol

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Location:Lagos del Sol

Category:Help Desk & IT Support

Payroll Specialist65052188161282120

Payroll Specialist

**Empleando Mexico is seeking a Payroll Specialist in Cancún, Quintana Roo** ------------------------------------------------------------ Are you passionate about order, numbers, and the responsibility of ensuring employees receive their pay accurately and transparently? We are looking for a **Payroll Specialist** who combines technical expertise with strong interpersonal skills, as their work directly impacts the team’s peace of mind and well-being. This vacancy is ideal for a committed, organized, and ethical individual capable of handling confidential information professionally. We seek someone who understands that payroll is not just about calculations: it is about building trust, resolving questions, and maintaining clear processes across the entire organization. **Key Responsibilities** * Process full payroll cycles accurately and on time. * Record attendance incidents and ensure information remains up to date. * Carry out transactions with IMSS, IDSE, and payroll systems. * Prepare termination settlements, severance payments, and special calculations. * Maintain orderly employee files and documentation. * Respond to employee inquiries and provide clear guidance. * Generate reports to support decision-making in Human Resources. * Ensure regulatory compliance throughout the entire payroll process. **Requirements** * Prior experience in payroll and human resources. * Knowledge of the Federal Labor Law (LFT), IMSS, and administrative procedures. * Proficiency in Excel and payroll systems. * High level of responsibility and discretion. * Strong communication and teamwork skills. **What We Offer** * Job stability and a respectful work environment. * Professional development within a key organizational area. * Competitive salary commensurate with your experience. * Opportunity to contribute to processes that enhance organizational culture. If you are seeking a **Payroll Specialist** position where your work has a real impact on people’s well-being and on the efficiency of the Human Resources team, this is your opportunity. **Desired Education Level:** Bachelor’s degree — completed **Desired Experience Level:** Mid-level **Departmental Function:** Accounting / Finance **Industry:** Accounting **Skills:** * Labor legislation * Tax declarations * Withholding calculations *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69627fa73c00003b00a2c1ff\&source\=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

NOC Level 1 Technical Support Analyst65052187826818121

NOC Level 1 Technical Support Analyst

**IT Recruitment is seeking a NOC Level 1 Technical Support Analyst in Cancún, Quintana Roo** ---------------------------------------------------------------------------------- **About Us** * Solutions integrator specializing in networks and security—a different, unique, and above all innovative company; we are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We are looking for a NOC Level 1 Network Monitoring and Support Analyst with experience on diverse equipment including: Cisco, SonicWall, Fortinet, Aruba, Ruckus, and network monitoring. **Our Value Proposition** * Access to certifications and training courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment, with real medium- and long-term career development. * Operational freedom to manage your time and achieve a professional–personal balance. **Our Value Proposition** An excellent work environment, medium- and long-term development, plus extensive training and hands-on experience—we offer you**:** * **Starting salary**: MXN 16,000 net per month plus a monthly bonus of MXN 1,500 (direct contract), statutory benefits, and extensive training. * **Work schedule**: Monday to Sunday, 9:00 a.m. to 6:00 p.m. (rotating shifts: 9 a.m.–6 p.m., 10 a.m.–7 p.m., 11 a.m.–8 p.m., 12 p.m.–9 p.m.) * **Work location**: Ave. Bacalar, Cancún, Quintana Roo. **What We’re Looking For** * Minimum 1–2 years of experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network & Security Consultant, Network Help Desk, Security & Network Service Desk, NOC Engineer, NOC Consultant, NOC/SOC Analyst, Infrastructure Analyst. * Availability to support customers and incidents, service-oriented mindset. First-level support. * On-site first-level technical support for networks; prior NOC experience required. * Adherence to Service Level Agreements (SLAs), Critical-to-Quality (CTQ) indicators, and service reporting (KPI Dashboards). * Familiarity with ticketing systems, incident monitoring solutions, and Help Desk or technical support platforms such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1–2 years of experience monitoring network platforms—LAN, WLAN, and WAN—via SNMP or ICMP, using tools such as: Datadog, Nagios, SolarWinds, LogicMonitor, PRTG, Zabbix, etc. * 1–2 years of experience configuring network equipment including: Access Points, Routers (Catalyst, Meraki, etc.), Switches, Wireless devices, and controllers from brands such as: Cisco, SonicWall, Fortinet, Aruba, Ruckus. * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF, BGP), Switching (STP, VLANs, DHCP, and related issues), and Wireless (controllers, WPA authentication, autonomous apps, and related issues). * Basic knowledge of root cause analysis and investigative techniques. **Desired Education Level:** Higher education — incomplete degree **Desired Experience Level:** Entry Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC SOC Networks cabling network * Monitoring prtg snmp fw wifi * Access point router switch * Lan wan wlan Wireless ticket * Access point network equipment *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6962b8e34800004800418712&source=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 16,000/year

General Accounting Assistant65051047305475122

General Accounting Assistant

At Key Properties, the operating group for Wyndham Garden and Fairfield Inn Cancun Downtown hotels, we are seeking a highly motivated and experienced General Accounting Assistant to join our dynamic team. If you are a proactive professional with strong attention to detail and accounting skills, this is your opportunity to grow and develop with us! **Requirements:** * Bachelor’s degree in Accounting, Finance, or related field. * Minimum 1 year of prior experience in general accounting functions. * Knowledge of bank reconciliations, tax filings, SAT procedures, inventory management, and cost accounting. * Proficiency in Avance, Contpaq, and/or SAP systems. * Ability to work effectively in a team environment. **Benefits:** * Grocery vouchers * One paid day off per month (in addition to weekly rest days). * Meals/canteen. * Savings fund. Employment type: Full-time Salary: $10,000.00 - $12,000.00 per month Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 10,000-12,000/year

JW-Camarista 2do turno64985988030851123

JW-Camarista 2do turno

**Additional Information** **Job Number**26207179 **Job Category**Housekeeping \& Laundry **Location**JW Marriott Cancun Resort \& Spa, Blvd. Kukulcan, Km 14\.5, Lote 40\-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work\-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand\-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Accounting Assistant64961713324673124

Accounting Assistant

**Profile** Age: 25\-45 years old Gender: Indistinct Education: Bachelor’s degree in Accounting or related field (completed) Experience: Minimum 1 year Availability to work flexible hours **Responsibilities** * Knowledge of Accounts Payable (CXP) * Journal entry recording * Bank reconciliations * Monthly reports * Tax filing Knowledge: * System proficiency: (IDSE, INFONAVIT, SAT, CONTPAQi) * Inventory knowledge (inventory counts, data entry) Position type: Full-time Salary: $12,000\.00 \- $14,000\.00 per month Benefits: * Employee discount Education: * Completed high school diploma (desirable) Experience: * Office experience: 1 year (desirable) Work location: On-site employment

Blvd. Kukulcan km 14.1, Zona Hotelera, 77500 Cancún, Q.R., Mexico

$MXN 12,000-14,000/year

Sushi Chef64960618865027125

Flexible Schedule Manage your own calendar and accept bookings that work for your schedule. High Earnings Boost your earnings or replace your full\-time job. Full Support Our team does the marketing for you. We also support you from profile creation to receiving your earnings. **Sushi Chef, Cancun, Mexico** ============================== **IMPORTANT NOTE:** To apply, please visit: https://www.cozymeal.com/become\-a\-chef If you're a **Sushi Chef** in Cancun looking for fresh opportunities, Cozymeal is ready to help. Cancun's lively dining scene is a festival of flavor, with seafood residing at the top of the menu. As a sushi instructor in Cancun, you'll bring your best creations to local cooks searching for a master to learn from. Cozymeal operates a premier platform that connects skilled chefs with eager students. We use a blend of technical know\-how, marketing savvy and personal support to get your courses seen by the masses. The classes and schedules are entirely yours, featuring the dishes you love to create and teach. Our expert crew will help promote your sessions to key clients who can help your business blossom. Ready to become an instructional sushi chef in Cancun? Check in with Cozymeal today to learn more! **ABOUT COZYMEAL:** Cozymeal is the \#1 platform for culinary experiences \& cookware in the US, Canada and around the world. Guests can book everything from cooking classes to corporate team building events to private chef services with local professional chefs. Besides that, guests can also find on Cozymeal other culinary experiences \& products, including food tours, mixology classes, wine tastings, cookware and step\-by\-step recipe videos. Cozymeal’s platform is frequently used by consumers and some of the world's top companies in 120\+ cities worldwide, and we have been featured in leading publications such as the Washington Post, Los Angeles Times, Fast Company and Thrillist, among others. **ENJOY THE MANY BENEFITS BY JOINING COZYMEAL, INCLUDING:** * Income potential of up to $12,000/month (some make even more than that!) * Be your own boss * Set your own schedule, decide if you would like to work only 5 hours/week (Part\-time) to 40 hours/week (Full\-time) * Reach new customers * Create and offer your own menus **IMPORTANT NOTE:** To sign up, please visit: https://www.cozymeal.com/become\-a\-chef **REQUIREMENTS:** * Based in Cancun, Mexico * Professional culinary background * Access to a venue from which you can host your cooking classes. This venue can also be your home. **SUCCESSFUL CHEFS ON COZYMEAL ALSO HAVE:** * A venue (either your home or a great kitchen space, such as a restaurant or a commercial kitchen) to host your experiences * A comprehensive repertoire and ability to offer a variety of cuisines * Experience hosting cooking classes **Location:** Cancun, Mexico

C. 50 4050, 77516 Cancún, Q.R., Mexico

Accounting and Administrative Assistant64960618140035126

Accounting and Administrative Assistant

Record accounting entries (revenues, expenses, and journal entries). Capture and classify invoices, receipts, and tax documents. Assist in preparing basic financial statements. Reconcile accounting and bank accounts. Manage accounts payable and accounts receivable. Verify that supporting documents comply with tax requirements. File and organize accounting and tax documentation. Assist in calculating taxes (VAT, Income Tax, withholdings). Prepare information for monthly and annual tax returns. Generate internal accounting reports. Record fixed assets and depreciation. Update accounting databases in systems (CONTPAQ, SAP, enkontrol, etc.). Provide general support to the accounting and administrative team. Job Type: Full-time Benefits: * Life insurance Work Location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

L1 Network Support NOC N164751331354498127

L1 Network Support NOC N1

*This job posting originates from the Talenteca.com job board* ### **Job Opening at People Hackers in Cancún, Quintana Roo** **About Us** * A solutions integrator specializing in networks and security — a different, unique, and above all innovative company; we are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We are seeking an L1 NOC Network Monitoring and Support Analyst with experience on diverse network equipment including Cisco, SonicWall, Fortinet, Aruba, and Ruckus, as well as network monitoring. **Our Value Proposition** * Access to certifications and training courses from leading brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment and real medium- to long-term career development. * Operational freedom to manage your time and achieve a professional–personal balance. **Our Value Proposition** An excellent work environment, medium- and long-term development, plus extensive training and hands-on experience — we offer: * **Starting salary**: MXN 16,000 net per month plus a monthly bonus of MXN 1,500 (direct employment contract), statutory benefits, and extensive training. * **Work schedule**: Monday through Sunday, 9:00 a.m. to 6:00 p.m. (rotating shifts: 9 a.m.–6 p.m., 10 a.m.–7 p.m., 11 a.m.–8 p.m., 12 p.m.–9 p.m.) * **Work location**: Ave. Bacalar, Cancún, Quintana Roo. **What We’re Looking For** * Minimum 1–2 years of experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network & Security Consultant, Network Help Desk, Security & Network Service Desk, NOC Engineer, NOC Consultant, NOC/SOC Analyst, or Infrastructure Analyst. * Availability to support customers and incidents, service-oriented mindset, and first-level support capability. * On-site first-level technical network support and prior NOC experience. * Adherence to Service Level Agreements (SLAs), Critical-to-Quality (CTQ) metrics, and service reporting (KPI dashboards). * Familiarity with ticketing systems, incident monitoring tools, and help desk or technical support platforms such as Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1–2 years of experience monitoring network platforms (LAN, WLAN, WAN) via SNMP or ICMP using tools such as Datadog, Nagios, SolarWinds, LogicMonitor, PRTG, Zabbix, etc. * 1–2 years of experience configuring network devices including Access Points, Routers (e.g., Catalyst, Meraki), Switches, Wireless equipment, and controllers from vendors such as Cisco, SonicWall, Fortinet, Aruba, and Ruckus. * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF, BGP), Switching (STP, VLANs, DHCP, and related issues), and Wireless (controllers, WPA authentication, autonomous APs, and associated issues). * Basic understanding of root cause analysis and investigative techniques. **Desired Education Level:** Higher education (incomplete degree) **Desired Experience Level:** Entry Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC/SOC, Networks, Cabling, Network Infrastructure * PRTG, SNMP, Firewalls, Wi-Fi Monitoring * Access Point, Router, Switch * LAN, WAN, WLAN, Wireless, Ticketing * Access Point, Network Equipment *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694074672f00002e0084e254&source=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 16,000/year

NOC Engineer Level 164843375773698128

NOC Engineer Level 1

*This job posting originates from the Talenteca.com job board* ### **Job opening at IT People Talent in Puerto Morelos, Quintana Roo** **About Us** * A solutions integrator specializing in networking and security — a different, unique, and above all innovative company; we are partners with Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We seek a Level 1 NOC Network Monitoring and Support Analyst with experience across diverse equipment vendors including: Cisco, SonicWall, Fortinet, Aruba, Ruckus, and network monitoring. **Our Value Proposition** * Access to certifications and training courses from leading brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment with genuine medium- and long-term career development opportunities. * Operational freedom to manage your time and achieve a professional–personal life balance. **Our Value Proposition** An excellent work environment, medium- and long-term development, extensive training, and hands-on experience — we offer: * **Compensation**: Base monthly salary of 16,000 pesos (tax-free) plus a 1,500-peso monthly bonus (direct employment contract); statutory benefits and extensive training. * **Schedule**: Monday through Sunday, 9:00 a.m. to 6:00 p.m. (rotating shifts: 9 a.m.–6 p.m., 10 a.m.–7 p.m., 11 a.m.–8 p.m., 12 p.m.–9 p.m.) * **Work Location**: Ave. Bacalar, Cancún, Quintana Roo. **What We’re Looking For** * Minimum 1–2 years’ experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network & Security Consultant, Network Help Desk Technician, Network & Security Service Desk Technician, NOC Engineer, NOC Consultant, NOC/SOC Analyst, Infrastructure Analyst. * Availability to support clients, handle incidents, and maintain service orientation. First-level support. * On-site first-level technical network support; prior NOC experience required. * Adherence to Service Level Agreements (SLAs), Critical-to-Quality (CTQ) metrics, and service reporting (KPI dashboards). * Familiarity with ticketing systems, incident monitoring platforms, and technical support/Help Desk tools such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1–2 years’ experience monitoring network platforms (LAN, WLAN, WAN) via SNMP or ICMP using tools like: Datadog, Nagios, SolarWinds, LogicMonitor, PRTG, Zabbix, etc. * 1–2 years’ experience configuring network devices including: Access Points, Routers (Catalyst, Meraki), Switches, Wireless equipment, and Controllers from vendors such as: Cisco, SonicWall, Fortinet, Aruba, Ruckus. * 1 year’s experience with Routing (troubleshooting, diagnostics, OSPF, BGP), Switching (STP, VLANs, DHCP, and related issues), and Wireless (controllers, WPA authentication, autonomous apps, and troubleshooting). * Basic knowledge of root cause analysis and investigative techniques. **Desired Education Level:** Higher education — incomplete degree **Desired Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC/SOC, Networks, Cabling, Networking * Monitoring (PRTG, SNMP, Firewalls, Wi-Fi) * Access Point, Router, Switch * LAN, WAN, WLAN, Wireless, Ticketing * Access Point, Network Equipment *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6943652b520000390069afff&source=indeed*

Puerto Morelos, 77580 Puerto Morelos, Q.R., Mexico

$MXN 16,000/year

N1 NOC Technical Support Analyst64843375821825129

N1 NOC Technical Support Analyst

*This job posting originates from the Talenteca.com job board* ### **Job opening from Reclutamiento IT in Cancún, Quintana Roo** **About Us** * A solutions integrator specializing in networking and security—distinctive, unique, and above all innovative; we are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We are seeking an N1 NOC Network Monitoring and Support Analyst with experience across diverse equipment brands including: Cisco, SonicWall, Fortinet, Aruba, Ruckus, and network monitoring. **Our Value Proposition** * Access to certifications and training courses from leading vendors such as Cisco, Fortinet, Aruba, etc. * Excellent work environment with genuine medium- and long-term career development opportunities. * Operational autonomy to manage your time and achieve a healthy professional–personal balance. **Our Value Proposition** An excellent work environment, medium- and long-term career development, extensive training, and hands-on experience—we offer: * **Compensation**: 16,000 MXN monthly base salary (tax-free) plus a 1,500 MXN monthly bonus (direct employment contract); statutory benefits and extensive training. * **Schedule**: Rotating shifts Monday through Sunday, 9:00 a.m. to 6:00 p.m. (rotations include: 9 a.m.–6 p.m., 10 a.m.–7 p.m., 11 a.m.–8 p.m., 12 p.m.–9 p.m.) * **Work Location**: Avenida Bacalar, Cancún, Quintana Roo **What We’re Looking For** * Minimum 1–2 years of experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network & Security Consultant, Network Help Desk Technician, Network & Security Service Desk Technician, NOC Engineer, NOC Consultant, NOC/SOC Analyst, or Infrastructure Analyst. * Availability to support clients, handle incidents, and maintain a strong service orientation. First-level support. * On-site first-level technical network support; prior NOC experience required. * Adherence to Service Level Agreements (SLAs), Critical-to-Quality (CTQ) metrics, and service reporting (KPI dashboards). * Familiarity with ticketing systems, incident monitoring platforms, and help desk/technical support tools such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1–2 years of experience monitoring network platforms (LAN, WLAN, WAN) via SNMP or ICMP using tools such as: Datadog, Nagios, SolarWinds, LogicMonitor, PRTG, Zabbix, etc. * 1–2 years of experience configuring network devices including: Access Points, Routers (e.g., Catalyst, Meraki), Switches, Wireless equipment, and Controllers from vendors such as: Cisco, SonicWall, Fortinet, Aruba, Ruckus. * 1 year of experience with Routing (troubleshooting, diagnostics, OSPF, BGP), Switching (STP, VLANs, DHCP, related issues), and Wireless (controllers, WPA authentication, autonomous APs, related issues). * Basic knowledge of root cause analysis and investigative techniques. **Preferred Education Level:** Higher education (incomplete degree) **Preferred Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC/SOC, Networks, Cabling, Network Infrastructure * Monitoring (PRTG, SNMP, Firewalls, Wi-Fi) * Access Points, Routers, Switches * LAN, WAN, WLAN, Wireless, Ticketing * Access Points, Network Equipment *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694365122400003900ff57b9&source=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 16,000/year

CONTROL DESK NOTARY OFFICE CANCUN648428507315231210

CONTROL DESK NOTARY OFFICE CANCUN

*This job posting comes from the Talenteca.com job board* ### **Job opening at MC&A CONSULTORES in Cancún, Quintana Roo** PRESTIGIOUS NOTARY OFFICE IN CANCÚN, QUINTANA ROO, seeking personnel due to expansion: "CONTROL DESK COORDINATOR" We seek an initiative-driven, responsible, and committed individual. Key responsibilities: Management and tracking of procedures at government agencies and other institutions. Delivery and collection of documents. Essential requirements: Experience or interest in administrative and procedural roles. Strong verbal communication skills and excellent professional presentation. Exceptional proactivity and dynamism. Results-oriented mindset and ability to work under pressure. Preferably, a law student completing internship or a law graduate. Activities: Signing and obtaining official documents. Carrying out procedures at government or private institutions. Document organization. Time management. We offer: Base salary. Statutory benefits. Travel allowances. Schedule: Monday to Friday, 9:00 AM to 6:00 PM. **Desired education level:** Upper Secondary Education **Desired experience level:** Mid-level **Departmental function:** Legal **Industry:** Legal Services / Law and Legal Affairs **Skills:** * PROACTIVE * SELF-MANAGED * RESPONSIBLE *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6941a0473c0000600085fa52&source=indeed*

Av Uxmal 38, 77500 Cancún, Q.R., Mexico

Customer Service Agent648409538434581211

Customer Service Agent

We are looking for enthusiastic individuals to join our team in Mexico! Our goal is to build a group of people passionate about customer service and deliver the best service through fast, client-focused, and reliable solutions. As a Customer Service Agent, you will be the welcoming face of Localiza&Co and responsible for delivering exceptional service to establish strong relationships, offering customized solutions for each of our customers. We are seeking someone with strong communication skills who can inspire confidence in our potential customers and maintain long-term relationships. If you have experience in customer service and are interested in joining a dynamic and growing team, we want to hear from you! **Responsibilities:** * Serve customers from different segments at service counters, providing information and presenting contractual terms agreed upon during car rental contract openings; * Contribute to achieving high levels of customer satisfaction at the agency by delivering friendly and differentiated service, and informing customers about available communication channels at the conclusion of all rental contracts; * Contribute to the subsidiary’s growth and profitability by negotiating rates at the service desk, offering additional services, and collecting reimbursable expenses; * Ensure the subsidiary maintains an appropriate vehicle fleet relative to rental volume by daily monitoring of vehicle reservation and return reports; * Verify that amounts received from car rentals comply with established procedures and system authorizations through issuance and review of cash closing reports, payment slip processing, and cash control; * Contribute to fleet safety and quality by conducting daily inspections of available vehicles, recording unproductive kilometers when necessary, and tracking open contracts; * Maintain the quality of the customer database by accurately completing and updating customer records; * Oversee the physical infrastructure, organization, and operations of the subsidiary by continuously complying with and monitoring requirements for maintaining the subsidiary’s overall structure. What do we require? * Minimum 1 year of experience in a similar position. * Completed or incomplete undergraduate degree. * Basic-level Microsoft Office proficiency. * Proactivity and communication skills. * Advanced English. * Flexible availability. * On-site work. * Interpersonal skills. * Negotiation techniques. What do we offer? * Major medical expense insurance. * Vacation days exceeding statutory requirements. * Savings fund. * Meal vouchers. * Transportation assistance. * Maternity leave exceeding statutory requirements. * Opportunity to take ownership of your professional development within an environment rich in opportunities, learning, and growth. * An excellent work environment, fully equipped to ensure a remarkable experience. Experience it yourself—and help build the future of mobility with us! We are one of Latin America’s largest and most comprehensive mobility platforms. Employment type: Full-time, indefinite-term contract. Benefits: * Transportation assistance or service. * Savings fund. * Employee referral program. * Major medical expense insurance. * Additional vacation days or paid leave. * Meal vouchers. Application question(s): * What is your salary expectation? * Are you available to rotate shifts? Education: * Completed high school diploma (preferred). Language: * English (required). Work location: On-site employment

24VF+79 Parque Industrial Santa Anna, Q.R., Mexico

Warehouse Assistant646191139390731212

Warehouse Assistant

**Location:** Cancún, Quintana Roo **Position Type:** Full-time **Department:** Warehouse / Logistics **JOB DESCRIPTION:** ATSA del Sureste S.A. de C.V. is seeking a responsible, organized, and service-oriented **Warehouse Assistant** to support warehouse operations, inventory control, and material handling in accordance with the company’s internal guidelines and procedures. The primary objective of this position is ***to carry out activities related to the receipt, storage, control, and dispatch of materials, equipment, products, and supplies***, ensuring compliance with the organization’s established standards. **KEY RESPONSIBILITIES:** **Inventory Management** * Participate in material counts and inventory control. **Shrinkage and Expiry Management** * Identify, segregate, and report damaged or expired products. **Material Dispatch** * Prepare orders, record outgoing items, and generate corresponding documentation. **Material Receipt** * Receive, register, and store materials in the warehouse. **Quality Management System (QMS)** * Contribute to the quality management system. **Other Activities** * Deliver materials and transport equipment. **PREFERRED QUALIFICATIONS:** * Organizational skills and attention to detail. * Basic proficiency in warehouse systems or software. * Willingness to perform moderate physical labor. * Ability to work within defined processes and standards. * **Valid Driver’s License (Mandatory)** **WE OFFER:** * Competitive salary. * Statutory benefits. * Positive work environment. * Opportunities for growth and training. **WORK SCHEDULE:** Monday–Friday, 8:00 AM–6:00 PM / Saturday, 8:30 AM–1:00 PM **HOW TO APPLY?** Interested candidates should submit their CV immediately: WhatsApp: **9993357942** / Email: **operaciones@gargom.com.mx** Or apply directly via Indeed. Join a team where your organization, responsibility, and attitude make a difference every day. We value committed individuals seeking stability and growth. If you’re ready to contribute and learn, we want to meet you. Position Type: Full-time Salary: $10,000.00 – $13,000.00 per month Benefits: * Company-provided mobile phone * Free uniforms Education: * Completed High School Diploma (Preferred) Experience: * Similar positions: 1 year (Preferred) Work Location: On-site

Av. Kohunlich Lt. 1-02, 1-03, 1-04, Mz 27 Plaza La Luna, Loc. 19, 20, 21 22 y 23 SMZ 50, Supermanzana 50, Capistrano, 77533 Cancún, Q.R., Mexico

$MXN 10,000-13,000/year

N1 NOC Network L1 Support646974050874901213

N1 NOC Network L1 Support

*This job posting originates from the Talenteca.com job board* ### **Job Opening at IT People Talent in Puerto Morelos, Quintana Roo** **About Us** * A solutions integrator specializing in networks and security — a distinctive, unique, and above all innovative company; we are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We are seeking an N1 NOC network monitoring and support analyst with experience across diverse equipment including: Cisco, SonicWall, Fortinet, Aruba, and Ruckus, as well as network monitoring. **Our Value Proposition** * Access to certifications and training courses from leading vendors such as Cisco, Fortinet, Aruba, etc. * Excellent work environment with genuine medium- and long-term career development opportunities. * Operational autonomy to manage your time and achieve a professional–personal balance. **Our Value Proposition** An excellent work environment, medium- and long-term development, plus extensive training and hands-on experience — we offer: * **Starting salary**: MXN 16,000 net per month plus a monthly bonus of MXN 1,500 (direct employment contract), statutory benefits, and substantial training opportunities. * **Work schedule**: Monday through Sunday, 9:00 a.m. to 6:00 p.m. (rotating shifts: 9 a.m.–6 p.m., 10 a.m.–7 p.m., 11 a.m.–8 p.m., 12 p.m.–9 p.m.) * **Work location**: Ave. Bacalar, Cancún, Quintana Roo. **What We’re Looking For** * Minimum 1–2 years of experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network & Security Consultant, Network Help Desk, Security & Network Service Desk, NOC Engineer, NOC Consultant, NOC/SOC Analyst, Infrastructure Analyst. * Availability to provide customer support and incident resolution, service-oriented mindset, and first-level support capability. * On-site first-level network technical support, prior NOC experience required. * Adherence to Service Level Agreements (SLAs), Critical-to-Quality (CTQ) metrics, and service reporting (KPI dashboards). * Familiarity with ticketing systems, incident monitoring platforms, and help desk or technical support tools such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1–2 years of experience monitoring network platforms (LAN, WLAN, WAN) via SNMP or ICMP using tools like: Datadog, Nagios, SolarWinds, LogicMonitor, PRTG, Zabbix, etc. * 1–2 years of experience configuring network devices including: Access Points, Routers (Catalyst, Meraki, etc.), Switches, Wireless equipment, and Controllers from vendors such as: Cisco, SonicWall, Fortinet, Aruba, and Ruckus. * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF, BGP), Switching (STP, VLANs, DHCP, and related issues), and Wireless (controllers, WPA authentication, autonomous apps, and associated issues). * Basic knowledge of root cause analysis and investigative techniques. **Desired Education Level:** Bachelor’s degree (in progress or incomplete) **Desired Experience Level:** Entry Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC/SOC Networks, Cabling, Network Infrastructure * Monitoring (PRTG, SNMP, Firewalls, Wi-Fi) * Access Point, Router, Switch * LAN, WAN, WLAN, Wireless, Ticketing * Access Point, Network Equipment *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=693999983d000061006a5ee2&source=indeed*

Puerto Morelos, 77580 Puerto Morelos, Q.R., Mexico

$MXN 16,000/year

Billing Assistant646973271569951214

Billing Assistant

* Gender: Unspecified * Responsible * Honest * Experience in billing and credit control * Knowledge of billing systems * Flexible availability Responsibilities - Review physical delivery notes and those in the system - Issue invoices according to sales - Organize invoices - Review payment slips and identify the corresponding invoices - Apply payments to invoices - File invoices together with supporting documents - Deliver invoices to sales staff - Reconcile equipment records - Reconcile credit accounts - Archive credit customers Position type: Full-time, indefinite-term Benefits: * Free uniforms * Food vouchers Position type: Indefinite-term Salary: $12,000.00 – $13,000.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone * Free uniforms Application question(s): * Are you familiar with Excel? Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 12,000-13,000/year

Housekeeper646880981649941215

**Additional Information** **Job Number**25195108 **Job Category**Housekeeping \& Laundry **Location**JW Marriott Cancun Resort \& Spa, Blvd. Kukulcan, Km 14\.5, Lote 40\-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **POSITION SUMMARY** Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work\-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand\-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Mechanic B646311932706581216

Join the Hemoeco team! ️ At **Hemoeco**, we are a leading company in the rental and sale of construction machinery, with over 42 years of experience in the market. We stand out for our commitment to excellence and customer service. **We are looking for people passionate about machinery** and eager to grow within a dynamic and professional work environment. This is your opportunity to grow and specialize with us! **Purpose**: The primary objective of the Mechanic C position is to perform equipment maintenance and repairs efficiently to ensure equipment availability and optimal operation. **Hard Skills** * Mechanics * Electricity * Diagram interpretation * Hydraulics * Tool handling **Soft Skills** * Effective communication * Teamwork * Adaptability * Self-directed learning **Technical Knowledge** Basic knowledge of mechanics and electricity. Diagram interpretation. Hydraulic knowledge. Proper use of rotating electric machines. Workshop tool handling. **Technological Knowledge** Computer proficiency. Basic knowledge of Word and Excel. Ability to work with software and systems. **Requirements** * Academic level: High school diploma * Willingness to travel: No * Relocation required: No * English proficiency: No * Other requirements: Technical education diploma in mechanics, electromechanics, mechatronics, or related field. Proficiency in using hand tools. Ability to solve problems efficiently. Effective communication with colleagues. **Benefits** * Savings fund * Life insurance – for operational positions * Punctuality bonus (5%) * Savings fund contribution (8%) * Meal vouchers * Thirteenth-month salary (30 days) * Half-day off on your birthday * Paid leave for child’s birth * Civil marriage leave * Statutory benefits * Bereavement leave for family members * Performance bonus * Scholarships and support for learning and studies * Comprehensive health membership – Welbe

C. 50 4050, 77516 Cancún, Q.R., Mexico

NOC Engineer645524152349471217

*This job posting comes from the Talenteca.com job board* ### **Job opening for Reclutamiento IT in Cancun, Quintana Roo** **About Us** * A solutions integrator specializing in networks and security, a different, unique, and above all innovative company; we are partners with Cisco, Google Telcos, Ruckus, Sonic Wall, and Fortinet. We are looking for a Level 1 NOC Network Monitoring and Support Analyst with experience in various equipment such as: Cisco, Sonic Wall, Fortinet, Aruba, Ruckus, and network monitoring. **Our Value Proposition** * Access to certifications and training courses from brands like Cisco, Fortinet, Aruba, etc. * Excellent work environment, real medium and long-term development. * Operational freedom to manage your time and achieve a professional and personal balance. **Our Value Proposition** Excellent work environment, medium and long-term development, plus extensive training and experience—we offer you**:** * **Salary** of 16,000 pesos net plus a monthly bonus of 1,500 pesos (direct contract), statutory benefits, and significant training * **Work schedule** Monday to Sunday from 9:00 a.m. to 6:00 p.m. (rotating shifts: 9 to 6, 10 to 7, 11 to 8, 12 to 9) * **Work location**: Ave. Bacalar, Cancun, Quintana Roo. **What Are We Looking For?** * Minimum 1 to 2 years of experience as: Network Engineer, Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network and Security Consultant, Network Help Desk, Network and Security Service Desk, NOC Engineer, NOC Consultant, NOC SOC Analyst, Infrastructure Analyst * Availability to attend to clients, support incident resolution, service-oriented focus. First-level support * On-site first-level network technical support, previous NOC experience * Adherence to service level agreements (SLA), quality indicators (CTQ), and service reporting (Dashboards KPIs) * Knowledge of ticketing systems, incident monitoring, help desk or technical support platforms such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1 to 2 years of experience monitoring network platforms: LAN, WLAN, and WAN via SNMP or ICMP such as: Datadog, Nagios, SolarWinds, Logicmonitor, PRTG, Zabbix, etc. * 1 to 2 years of experience configuring network equipment such as: Access Points, Routers (Catalyst, Meraki, etc.), Switches, Wireless, Controllers from brands such as: Cisco, Sonic Wall, Fortinet, Aruba, Ruckus. * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF, and BGP), Switching (STP, VLANs, DHCP, and related issues), Wireless (controllers, WPA authentication, standalone Apps, and troubleshooting) * Basic knowledge of investigation and root cause analysis **Desired Education Level:** Higher education \- incomplete **Desired Experience Level:** Entry Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC SOC Networks cabling network * Monitoring prtg snmp fw wifi * Access point router switch * Lan wan wlan Wireless ticket * Access point network equipment *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6928d5143300002d0094343e\&source\=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 16,000/year

NOC N1 Technical Support Analyst643657728231691218

NOC N1 Technical Support Analyst

*This vacancy comes from the Talenteca.com job board* ### **Job opening at People Hackers in Cancún, Quintana Roo** **About us** * Integrator of solutions, especially in networking and security, a different, unique, and above all innovative company; we are partners with Cisco, Google Telcos, Ruckus, Sonic Wall, and Fortinet. We are seeking a NOC N1 Network Monitoring and Support Analyst with experience in various equipment such as: Cisco, Sonic Wall, Fortinet, Aruba, Ruckus, and network monitoring. **Our value proposition** * Access to certifications and training courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment, real medium- and long-term development. * Operational freedom to manage your time and achieve a professional and personal balance. **Our value proposition** Excellent work environment, medium- and long-term development, plus extensive training and experience—we offer you**:** * **Income**: 16,000 pesos monthly net (direct contract), statutory benefits, and extensive training * **Schedule**: Monday to Sunday from 9:00 a.m. to 6:00 p.m. (rotating shifts: 9 to 6, 10 to 7, 11 to 8, 12 to 9) * **Work location**: Ave. Bacalar, Cancún, Quintana Roo. **What are we looking for?** * Minimum 1 to 2 years of experience as: Network Engineer, Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network and Security Consultant, Network Help Desk, Network and Security Service Desk, NOC Engineer, NOC Consultant, NOC SOC Analyst, Infrastructure Analyst * Availability to attend to clients, support incident resolution, service-oriented focus. First-level support * On-site first-level network technical support, previous NOC experience * Adherence to service level agreements (SLA), quality indicators (CTQ), and service reporting (Dashboards KPIs) * Knowledge of ticketing systems, incident monitoring, help desk or technical support platforms such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1 to 2 years of experience monitoring network platforms: LAN, WLAN, and WAN via SNMP or ICMP using tools like: Datadog, Nagios, SolarWinds, LogicMonitor, PRTG, Zabbix, etc. * 1 to 2 years of experience configuring network equipment such as: Access Points, Routers (Catalyst, Meraki, etc.), Switches, Wireless, Controllers from brands such as: Cisco, Sonic Wall, Fortinet, Aruba, Ruckus * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF, and BGP), Switching (STP, VLANs, DHCP, and issues), Wireless (controllers, WPA authentication, standalone Apps, and issues) * Basic knowledge of investigation and root cause analysis **Desired education level:** Upper Secondary **Desired experience level:** Entry Level **Departmental function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC SOC Networks cabling network * Monitoring prtg snmp fw wifi * Access point router switch * Lan wan wlan Wireless ticket * Access point network equipment *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69122e533d00004300a772e7\&source\=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 16,000/year

NOC Level 1 Network Support L1645223021908491219

NOC Level 1 Network Support L1

*This job posting comes from the Talenteca.com job board* ### **Job opening for IT People Talent in Cancun, Quintana Roo** **About Us** * A solutions integrator specializing in networking and security, a different, unique, and above all innovative company; we are partners with Cisco, Google Telcos, Ruckus, Sonic Wall, and Fortinet. We are looking for a Level 1 NOC Network Monitoring and Support Analyst with experience in various equipment such as: Cisco, Sonic Wall, Fortinet, Aruba, Ruckus, and network monitoring. **Our Value Proposition** * Access to certifications and training courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment, real medium- and long-term career development. * Operational freedom to manage your time and achieve a professional and personal balance. **Our Value Proposition** Excellent work environment, medium- and long-term growth, along with extensive training and experience. We offer**:** * **Monthly income** of 16,000 pesos net (direct contract), statutory benefits, and significant training opportunities * **Work schedule**: Monday to Sunday from 9:00 AM to 6:00 PM (rotating shifts: 9-6, 10-7, 11-8, 12-9) * **Work location**: Ave. Bacalar, Cancun, Quintana Roo. **What Are We Looking For?** * Minimum 1 to 2 years of experience as: Network Engineer, Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network and Security Consultant, Network Help Desk, Network and Security Service Desk, NOC Engineer, NOC Consultant, NOC SOC Analyst, Infrastructure Analyst * Availability to attend to clients, support incident resolution, and focus on service delivery. First-level support * On-site first-level technical network support, previous NOC experience * Adherence to service level agreements (SLA), quality indicators (CTQ), and service reporting (Dashboards KPIs) * Knowledge of ticketing systems, incident monitoring, help desk or technical support platforms such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1 to 2 years of experience monitoring network platforms: LAN, WLAN, and WAN via SNMP or ICMP using tools such as: Datadog, Nagios, SolarWinds, Logicmonitor, PRTG, Zabbix, etc. * 1 to 2 years of experience configuring network devices such as: Access Points, Routers (Catalyst, Meraki, etc.), Switches, Wireless, Controllers from brands like: Cisco, Sonic Wall, Fortinet, Aruba, Ruckus * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF, and BGP), Switching (STP, VLANs, DHCP, and related issues), Wireless (controllers, WPA authentication, standalone apps, and troubleshooting) * Basic knowledge of investigation and root cause analysis **Desired Education Level:** Higher education \- incomplete **Desired Experience Level:** Entry Level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC SOC Networks Cabling Networking * Monitoring PRTG SNMP FW WiFi * Access point router switch * Lan wan wlan Wireless ticket * Access point network equipment *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=691ccb642a000029005e573c&source=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 16,000/year

TECNICO VIDEO V2643772853370901220

TECNICO VIDEO V2

Functions: \- Sets up the projectors either on the floor or suspended, and installs the corresponding transmission networks. \- Installs various video sources at the control console. \- Carries out the installation of the camera signal recording station with appropriate safety measures and ensures backup systems are in place. \- Assists in operating the video switcher during assigned events. \- Verifies the electrical network integrity for all video equipment (electrical grounding and proper neutral return). Job type: Full-time, Indefinite duration Salary: $5,571\.24 \- $25,200\.00 per month Benefits: * Savings fund * Referral program * Dining service * Free uniforms * Grocery vouchers Workplace: On-site employment

Chunchumil 1a, 77515 Cancún, Q.R., Mexico

$MXN 5,571-25,200/year

Call Center Advisor643657008522251221

Call Center Advisor

**Job Objective:** Provide efficient, friendly, and professional attention and support to our customers through phone calls (incoming and/or outgoing), ensuring customer satisfaction, resolution of inquiries or issues, and compliance with the company's established quality standards and response times. **Main Responsibilities:** * Respond to customer calls to provide information, resolve questions, or manage issues. * Record call details and corresponding follow-ups in the system. * Escalate cases requiring special attention to the appropriate departments. * Meet key performance indicators (KPIs), such as response times, service quality, and customer satisfaction. * Stay updated on company products, services, promotions, and policies. * Participate in training sessions, team meetings, and feedback sessions. **Requirements:** * Minimum education: High school diploma or equivalent (technical or university studies in progress preferred). * Previous experience: At least 6 months of experience in telephone support or customer service is desirable. * Strong verbal and written communication skills. * Basic knowledge of computer tools and CRM systems. * Ability to work under pressure and as part of a team. **Key Competencies:** * Empathy and customer orientation * Active listening * Problem-solving * Patience and tolerance * Proactiveness * Adaptability **We Offer:** * Performance bonus * Paid training * Growth opportunities Employment type: Full-time, Indefinite term Salary: $9,000.00 - $10,800.00 per month Benefits: * Savings fund * Company parking * Company phone * Free uniforms Education: * Completed high school (Desirable) Experience: * Customer service: 1 year (Desirable) Language: * English (Mandatory) Workplace: On-site position

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 9,000-10,800/month

ASSISTANTS643156922571541222

Special Systems Assistant – Cancún (Zilara Zone) **TELENET DE MÉXICO** is looking for **Special Systems Assistants** to join our team. **Requirements:** * Open to all genders. * Must be of legal age. * Basic experience in installations or maintenance is desirable. **Main responsibilities:** * Support in the installation of special systems. * Preparation of materials and tools. * Assistance in system testing and maintenance. * Collaboration on **fire detection, voice and data, ambient sound** projects. * Maintain order and cleanliness in the work area. **We offer:** * Monthly salary of **$14,000.00**. * **Statutory benefits.** * **Opportunity for career advancement.** **Work schedule:** * **Monday to Friday:** 8:30 a.m. to 6:30 p.m. * **Saturday:** 9:00 a.m. to 12:00 p.m. * **Day off:** Sunday. **Work location:** Hotel Zilara, Cancún. Interested candidates should contact us via WhatsApp at 33 2832 6237. Job type: Full-time Salary: $16,000.00 \- $16,001.00 per month Workplace: On-site

46H4+FM Cancún, Quintana Roo, Mexico

$MXN 16,000/year

NOC Network L1 Support642652972592671223

NOC Network L1 Support

*This job posting comes from the Talenteca.com job board* ### **Job opening for IT People Talent in Cancún, Quintana Roo** **About Us** * A solutions integrator specializing in networks and security, a different, unique and above all innovative company; we are partners with Cisco, Google Telcos, Ruckus, Sonic Wall and Fortinet. We are looking for a Network Monitoring and L1 NOC Network Support Analyst with experience on various equipment such as: Cisco, Sonic Wall, Fortinet, Aruba, Ruckus, and network monitoring. **Our value proposition** * Access to certifications and training courses from brands like Cisco, Fortinet, Aruba, etc. * Excellent work environment, real medium- and long-term development. * Operational freedom to manage your time and achieve a professional and personal balance. **Our value proposition** Excellent work environment, medium- and long-term growth, plus extensive training and experience—we offer you**:** * **Salary** of 16,000 pesos net monthly plus a 1,500 peso monthly bonus (direct contract), statutory benefits, and significant training opportunities * **Schedule** Monday through Sunday from 9:00 a.m. to 6:00 p.m. (rotating shifts: 9–6, 10–7, 11–8, 12–9) * **Work location**: Ave. Bacalar, Cancún, Quintana Roo. **What are we looking for?** * Minimum 1 to 2 years of experience as: Network Engineer, Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network and Security Consultant, Network Help Desk, Network and Security Service Desk, NOC Engineer, NOC Consultant, NOC SOC Analyst, Infrastructure Analyst * Availability to attend clients, support incident resolution, and focus on service delivery. First-level support * On-site first-level network technical support, previous NOC experience * Adherence to service level agreements (SLA), quality indicators (CTQ), and service reporting (Dashboards KPIs) * Knowledge of ticketing systems, incident monitoring, help desk or technical support platforms such as: Tivoli, System Center, Zendesk, WhatsApp Gold, etc. * 1 to 2 years of experience monitoring network platforms: LAN, WLAN and WAN via SNMP or ICMP using tools such as: Datadog, Nagios, SolarWinds, Logicmonitor, PRTG, Zabbix, etc. * 1 to 2 years of experience configuring network equipment such as: Access Points, Routers (Catalyst, Meraki, etc.), Switches, Wireless devices, Controllers from brands like: Cisco, Sonic Wall, Fortinet, Aruba, Ruckus * 1 year of experience in Routing (troubleshooting, diagnostics, OSPF and BGP), Switching (STP, VLANs, DHCP and related issues), Wireless (controllers, WPA authentication, standalone apps and troubleshooting) * Basic knowledge of investigation and root cause analysis **Desired education level:** Higher education \- incomplete **Desired experience level:** Entry Level **Departmental function:** Technology / Internet **Industry:** Telecommunications **Skills:** * NOC SOC Networks cabling network * Monitoring prtg snmp fw wifi * Access point router switch * Lan wan wlan Wireless ticket * Access point network equipment *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=68fa4d886a00004a0080d957\&source\=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 16,000/year

Arrival Concierge641492919171861224

Arrival Concierge

**Job Summary** The function of the arrival ambassador (AA) is to greet all arriving resort guests prior to registration in order to establish contact and start the relationship between the concierge/VSC and guest. The AA will act as the first measure to increase and maintain acceptable levels of guest penetration as well as leveraging the overall guest experience within the resort. To also act, at times, as required as a “Lead Generation Agent” by attracting resort guests to approach and interact with Vacation Services Coordinators concerning various information they may require. **Expected Contributions** * Greets all arriving guests and directs the guest to the reception area. * Provides to the guest an amenity (moist/cool towel, welcome drink, etc). * Escorts the guest from reception area and introduce the guest to the Concierge/VSC staff and desk. * Delivers the guest to either the bell staff, or escort the guest to their room. * Carries out all reasonable requests in order to achieve the highest levels of guest penetration * Acts as a “lead generation agent” as required, attracting clients to the concierge desk and staff. * Supports event activities within the resort, as required, assisting and attracting clients to the concierge/VSC * Promotes certain events and activities within the resort attracting and directing guests to find out more information at the concierge desk. **Candidate Profile** * High School Diploma required. * Minimum of one (1\) year of experience in customer service, sales, or marketing. * Bilingual, ability to speak English and Spanish, fluently. * Demonstrate an ability to deliver high level of customer service in all situations. * Demonstrate the ability to build and develop strong work and guest relationships. * Must have excellent written and verbal communication skills, prepares and reviews written documents accurately and completely, and answers telephones using clear and professional language. * Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others. * Stands, sits, or walks for extended periods or for an entire work shift. Ability to climb stairs. * Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 35 pounds without assistance. * Available to work a flexible schedule including evenings, weekends, and holidays. * Performs other reasonable job duties as requested by Supervisors. \#imvwsm Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Front Desk Supervisor641492918511391225

Front Desk Supervisor

Front Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check\-in/check\-out, Guest requests, concierge services and promotion of in\-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Supervise Front Desk operations during your assigned shift to a consistently high standard * Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events * Advise your shift team of any special events or VIP Guests in the hotel that day * Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work * Maximize sales revenues through up\-selling and marketing program * Manage Guest requests, inquiries, and complaints promptly and completely * Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service **What are we looking for?** A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Front Office experience in the hotel, leisure, and/or retail sector * Strong commercial/business awareness and demonstration of sales capabilities * Calm, organized work ethic with the ability to prioritize and meet deadlines * Excellent supervisory, inter\-personal, and communication skills * A passion for delivering exceptional levels of Guest service It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * A relevant supervisory/management certificate/diploma or degree **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

C. 50 4050, 77516 Cancún, Q.R., Mexico

Bilingual Global Help Desk - Entry level, fluent english641483192433941226

Bilingual Global Help Desk - Entry level, fluent english

The Global Service Desk Analyst I is an entry\-level position ideal for candidates with foundational knowledge of IT systems and a passion for providing outstanding technical support. As a frontline support analyst, you will be the first point of contact for end users experiencing technical issues, delivering best\-in\-class service and timely resolution of common IT problems. You will work collaboratively with global colleagues and escalate more complex issues to higher\-tier support teams as needed. •Respond to incoming IT service requests via phone, email, or chat in a timely and courteous manner •Log, categorize, and prioritize service tickets using the ServiceNow platform •Provide basic troubleshooting for hardware, software, and network issues •Assist users with password resets, access requests, and account\-related inquiries •Escalate unresolved or complex technical issues to Tier 2/Tier 3 support teams •Follow predefined scripts and knowledge base articles to complete routine support tasks •Ensure a high level of customer service and maintain professional communication with end users •Participate in ongoing training and development programs to enhance technical and customer service skills **We welcome candidates with no prior experience, but with the desire to learn and develop in technology.** Tipo de puesto: Tiempo completo Sueldo: $9,000\.00 \- $12,000\.00 al mes Beneficios: * Seguro de gastos médicos Lugar de trabajo: Empleo presencial

46H4+FM Cancún, Quintana Roo, Mexico

$MXN 9,000-12,000/year

GLOBAL SERVICE DESK ANALYST I641473429990431227

GLOBAL SERVICE DESK ANALYST I

Summary **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Global Service Desk Analyst I to join our Field Technology. In this role, you will be collaborating closely with the broader Technology team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious *100 Best Companies to Work For®* list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We’re proud to offer exceptional corporate benefits which include: * Annual allotment of free hotel stays at Hyatt hotels globally. * Flexible work schedule. **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **The Role** The Global Service Desk Analyst I is an entry\-level position ideal for candidates with foundational knowledge of IT systems and a passion for providing outstanding technical support. As a frontline support analyst, you will be the first point of contact for end users experiencing technical issues, delivering best\-in\-class service and timely resolution of common IT problems. You will work collaboratively with global colleagues and escalate more complex issues to higher\-tier support teams as needed. * Respond to incoming IT service requests via phone, email, or chat in a timely and courteous manner. * Log, categorize, and prioritize service tickets using the ServiceNow platform. * Provide basic troubleshooting for hardware, software, and network issues. * Assist users with password resets, access requests, and account\-related inquiries. * Escalate unresolved or complex technical issues to Tier 2/Tier 3 support teams. * Follow predefined scripts and knowledge base articles to complete routine support tasks. * Ensure a high level of customer service and maintain professional communication with end users. * Participate in ongoing training and development programs to enhance technical and customer service skills. Qualifications Experience Required: * 1\+ years of experience in a Service Desk, IT Help Desk, or technical support role. * Exposure to troubleshooting Windows and/or macOS common applications (e.g., Microsoft Office 365\), and networking issues. * Experience handling IT support tickets using platforms like ServiceNow, Zendesk, or similar systems. * Familiarity with ITIL frameworks such as Incident, Problem, Change, Knowledge Management. * Ability to work in a global, fast paced, and collaborative environment. * Comfortable working in a multinational environment with users across various time zones. * Excellent problem\-solving skills. * Proficient in English (both spoken and written) with strong communication skills. * Willingness to work flexible hours to support a global user base. Experience Preferred: * Associate or bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience). * Experience using ServiceNow or other enterprise IT service management (ITSM) platforms a plus. * Exposure to Active Directory for account management (e.g., unlocking accounts, resetting passwords, group memberships). * Familiarity with remote support tools such as TeamViewer, Bomgar, or Microsoft Remote Desktop. * Exposure to knowledge base usage and contribution for process improvement. * Multilingual support experience is a plus, especially English, Spanish, or Mandarin. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. *We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.*

C. 50 4050, 77516 Cancún, Q.R., Mexico

GLOBAL SERVICE DESK ANALYST I (REMOTE OPPORTUNITY)641473430205451228

GLOBAL SERVICE DESK ANALYST I (REMOTE OPPORTUNITY)

Summary **The Opportunity** Hyatt Hotels Corporation seeks an enthusiastic Global Service Desk Analyst I to join our Field Technology. In this role, you will be collaborating closely with the broader Technology team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious *100 Best Companies to Work For®* list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We’re proud to offer exceptional corporate benefits which include: * Annual allotment of free hotel stays at Hyatt hotels globally * Flexible work schedule **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect and Wellbeing. You enjoy working with others, are results driven and are looking for a variety of opportunities to develop personally and professionally. **The Role** The Global Service Desk Analyst I is an entry\-level position ideal for candidates with foundational knowledge of IT systems and a passion for providing outstanding technical support. As a frontline support analyst, you will be the first point of contact for end users experiencing technical issues, delivering best\-in\-class service and timely resolution of common IT problems. You will work collaboratively with global colleagues and escalate more complex issues to higher\-tier support teams as needed. * Respond to incoming IT service requests via phone, email, or chat in a timely and courteous manner * Log, categorize, and prioritize service tickets using the ServiceNow platform * Provide basic troubleshooting for hardware, software, and network issues * Assist users with password resets, access requests, and account\-related inquiries * Escalate unresolved or complex technical issues to Tier 2/Tier 3 support teams * Follow predefined scripts and knowledge base articles to complete routine support tasks * Ensure a high level of customer service and maintain professional communication with end users * Participate in ongoing training and development programs to enhance technical and customer service skills Qualifications Experience Required: * 1\+ years of experience in a Service Desk, IT Help Desk, or technical support role * Exposure to troubleshooting Windows and/or macOS common applications (e.g., Microsoft Office 365\), and networking issues * Experience handling IT support tickets using platforms like ServiceNow, Zendesk, or similar systems * Familiarity with ITIL frameworks such as Incident, Problem, Change, Knowledge Management * Ability to work in a global, fast paced, and collaborative environment * Comfortable working in a multinational environment with users across various time zones * Excellent problem\-solving skills * Proficient in English (both spoken and written) with strong communication skills * Willingness to work flexible hours to support a global user base Experience Preferred: * Associate or bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience) * Experience using ServiceNow or other enterprise IT service management (ITSM) platforms a plus * Exposure to Active Directory for account management (e.g., unlocking accounts, resetting passwords, group memberships) * Familiarity with remote support tools such as TeamViewer, Bomgar, or Microsoft Remote Desktop * Exposure to knowledge base usage and contribution for process improvement * Multilingual support experience is a plus, especially English, Spanish, or Mandarin The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better. *We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.*

C. 50 4050, 77516 Cancún, Q.R., Mexico

Hostess (Tour Reception Representative)638418080006411229

Hostess (Tour Reception Representative)

PRINCIPAL OBJECTIVE OF POSITION Responsible for Tour Desk operations including telephone, guest reception, tour registration, and gifting. Actively exhibits the highest level of compliance of the Company operating standards. ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Coordinates the daily opening and closing of Tour Desk Perform daily maintenance to Concierge Assistant Ensure that the data from the property management system is imported to Concierge Assistant on a daily basis Process daily call list from the property management system for the VSC’s Assign arrivals to VSC’s in the property management system Log all General Information appointments/inquiries in GI Log Distribute premiums to guests who have toured’ Ensure that the Starpoints distributed to guests for touring are submitted to corporate to be redeemed Prepare and maintain daily tour booking schedule Screen all customer activity per tour qualification guidelines Monitor daily tour activity and Sales Executive availability, and reports discrepancies to appropriate manager Accurately compiles and enters daily tours and related statistical data Generate daily and monthly tour activity summaries for distribution to key personnel and post for VSC’s Maintain daily communication with VSC’s with regards to tour bookings and daily tour schedule Exercises excellent judgment in dealing with tour scheduling in order to maximize tour production Exercises excellent judgment during tour over\-bookings and other challenges in order to ensure positive customer experience Maintain excellent customer service techniques; deals with customers professionally and courteously Appropriately interact with all personnel and maintains positive, professional relationships with co\-workers Maintain close communicative relationships with Marketing and Sales Management in order to ensure the highest level of program efficiency and standards Assist Marketing Management in executing special projects, as directed Track inventory, order and maintain Tour Desk supplies QUALIFICATIONS/COMPETENCIES Bilingual proficiency (English and Spanish) Computer literacy, including but not limited to Microsoft Office, Excel, Microsoft Word Mathematical Skills Reasoning Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. BENEFITS * Competitive salary * Superior benefits of law * 2 days off per week * Professional development opportunities * Good work environment \#imvwcala Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

C. 50 4050, 77516 Cancún, Q.R., Mexico

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