Description
Community Manager — Punch! Marketing (Cancún)
We are looking for a person passionate about social media and digital marketing to join Punch!, an agency with 5 years of experience in Cancún serving hospitality, retail, healthcare, and real estate brands.
**WHAT YOU WILL DO**
\- Manage the day-to-day operations of 4\-5 client social media accounts.
(Instagram, Facebook, TikTok)
\- Create and schedule content aligned with each brand’s strategy.
\- Respond to messages and comments, providing bilingual support (Spanish\-English).
\- Coordinate with design and audiovisual teams to ensure timely delivery of all outputs.
\- Report monthly results with clear metrics.
\- Maintain close relationships with your assigned clients.
**WHAT WE ARE LOOKING FOR**
\- Proven experience as a Community Manager (at an agency or brand)
\- Proficiency in Meta Business Suite, scheduling tools
(Metricool, Hootsuite or similar), and solid knowledge of Instagram
and TikTok
\- Clear writing skills in Spanish and intermediate\-advanced English proficiency.
\- Ability to manage multiple accounts with distinct brand personalities.
\- Self-organization: we use Asana to manage tasks and deliverables.
\- Proactive attitude: clients in agencies often request urgent tasks; we need someone who can prioritize and respond judiciously.
**LET’S BE HONEST WITH YOU**
Working at an agency is intense. Accounts can be demanding and deadlines sometimes tight. We won’t pretend this role is relaxed.
What we *do* offer:
\- A team that cares for and respects one another.
\- A collaborative environment in our central Cancún office
**WHAT WE OFFER**
\- $12,000 MXN net per month
\- Bonuses for retained accounts (clients you manage and who stay with us translate into extra income for you)
\- Statutory benefits
\- In-person work in Cancún
Job Types: Full\-time, Permanent
Pay: $12,000\.00 \- $14,000\.00 per month
Work Location: In person