216 Call Center & Customer Service in Quintana Roo lowest at $312.0+

**Company:** The Westin Resort & Spa Cancún **Reports to:** Food and Beverage Manager / Waiter Captain **Schedule:** Full-time **Position:** Room Service Waiter/Waitress **Grade:** 100 – Mexico Daily **Minimum Experience:** 1 year in similar positions **Languages:** English (B1, B2 level) **Specific Knowledge:** Tray and trolley handling, room service equipment operation, basic food and beverage knowledge, food and wine pairing, dish presentation, in-room table setup and clearing procedures, three-step service techniques and personalized guest service, POS/PMS system usage for order entry and billing. **Minimum Education:** Completed high school. **Skills:** * Clear and courteous communication with guests and team members, organization and efficient time management, service-oriented attitude, empathy and genuine hospitality, ability to work under pressure and resolve problems, attention to detail and impeccable presentation. **Position Description:** * The Room Service Waiter is responsible for delivering exceptional food and beverage service directly to guest rooms, in accordance with The Westin Resort & Spa Cancún standards. Their mission is to ensure every delivery is timely, accurate, and accompanied by a hospitable experience that exceeds guest expectations, reflecting Westin’s signature wellness and comfort philosophy. **Responsibilities:** * Take and confirm guest orders via telephone or internal system. * Prepare trays or service trolleys with proper setup and aesthetic presentation. * Deliver orders to guest rooms within the established time and manner. * Ensure orders are correct and meet quality standards. * Remove tableware and utensils from guest rooms after service. * Maintain cleanliness and organization of the Room Service area and workstations. * Follow up on special requests and specific guest dietary requirements. * Process billing transactions accurately and securely. * Report incidents, guest comments, and feedback to the supervisor. * Comply with hygiene, safety, and personal appearance protocols. * This description is illustrative and not exhaustive. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Blvd. Kukulcan KM 3.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Negotiable Salary

Bilingual Customer Service Advisor64963240695810121

Indeed

Bilingual Customer Service Advisor

**Description:** ---------------- Start the year with new professional challenges and become part of a leading company in the tourism sector. At PriceTravel, we are a team committed to delivering unique travel experiences, ensuring quality and satisfaction in every detail. A 100% Mexican company, leader in global distribution, with 25 years in the market and presence across multiple channels to effectively and personally serve every traveler. We are currently seeking a Bilingual Customer Service Advisor focused on serving wholesale travel agencies to join our Contact Center in Cancún. This position is aimed at individuals with experience in specialized customer service, service orientation, and a passion for collaborative work. **Key Responsibilities** * Be the strategic partner for our wholesale travel agencies throughout the entire purchase cycle: before, during, and after booking * Resolve inquiries and provide real-time assistance, ensuring agile, clear, and efficient service * Follow up on requests, incidents, and specific agency requirements * Collaborate with various internal departments to optimize processes and enhance service quality **Requirements** * Minimum 1 year of experience in tourism reservations or in serving travel agencies * Prior experience in telephone support or customer service roles * Intermediate to advanced proficiency in English * Efficient use of computer equipment * Availability to rotate shifts within a schedule from 8:00 AM to 12:00 AM **We Offer** * Monthly net base salary: $14,000 * Food allowance: $520 per month * Grocery support: $709 per month * Monthly performance bonus: $2,000 * Savings fund * Benefits exceeding legal requirements If you have customer service experience, proficiency in English, and are seeking a new professional challenge to start the year, we invite you to apply and join a strong, dynamic, and continuously growing team. We look forward to meeting you! **Requirements:** --------------- **Requirements** * Minimum 1 year of experience in tourism reservations or in serving travel agencies * Prior experience in telephone support or customer service roles * Intermediate to advanced proficiency in English * Efficient use of computer equipment * Availability to rotate shifts within a schedule from 8:00 AM to 12:00 AM

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 14,000/year

Indeed

Bilingual Agent

AI remodeling company is looking for an enthusiastic Call Center Agent to become part of our team. As a top player in the construction industry, we are dedicated to delivering exceptional services to our clients consistently. **Responsibilities:** * Make outbound calls to potential customers * Identify the customer's needs and propose solutions to generate sales * Deliver exceptional service * Schedule appointments and support the sales process. **Requirements:** * Fluent in English (spoken and written) * Experience in customer sales * Problem\-solving abilities * Call center background preferred * Must work on\-site in Cancun **We Offer:** * Base salary * Commissions \+ Bonus * Stable employment * 2 Days off * Baloon days and happy hours * Marathon Days * Concept Days * Coffee and cookies in the office * Professional and friendly environment We look forward to having you on board to provide excellent service to our clients and continue growing together in the construction sector! Job Type: Full\-time Pay: $13,100\.00 \- $18,100\.00 per month Language: * English (Required) Work Location: In person

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 13,100-18,100/year

Indeed

Salesperson (Counter)

**UNITAM, A COMPANY DEDICATED TO THE SALE OF CORPORATE UNIFORMS, IS SEEKING:** **TELEMARKETING SALESPERSON** **Responsibilities:** Customer service in-store and prospecting new customers by phone and email. **Requirements:** * Basic computer skills required * Strong verbal communication skills * Experience in customer service. **We offer: $2,400 WEEKLY (less taxes) + COMMISSION, BENEFITS, AND SOCIAL SECURITY; WE TRAIN YOU.** Location: Av. Yaxchilán 80, Mz 14, lots 1, 3, 5, and 7, Supermanzana 22, 77500 Cancún, Q.R. Job type: Full-time Salary: Starting at $2,400.00 per week Benefits: * Free uniforms Work location: On-site employment

Av Yaxchilán 1470, 77500 Cancún, Q.R., Mexico

$MXN 2,400/month

Indeed

Call Center Agent

**Empleando Mexico is seeking a Call Center Agent in Cancún, Quintana Roo** -------------------------------------------------------------------- Join our great team! A prominent dental contact center is seeking your talent in **Cancún** as a **Bilingual Customer Service Executive**. Responsibilities: * Handling and following up on customer requests * Scheduling, confirming, and modifying appointments * Preparing reports * Closing sales Requirements: * Advanced English * Minimum 1 year of experience in customer service or sales * Computer proficiency * Strong writing and spelling skills * Availability to work on-site * Must reside in **Cancún** We offer: * Fixed salary * Statutory benefits * Growth opportunities * Positive work environment Apply now—we’d love to meet you! **Desired education level:** High School Diploma (or equivalent) **Desired experience level:** Mid-level **Departmental function:** Customer Service **Industry:** Call Centers / Telemarketing **Skills:** * Call management * Telephone customer service * Active listening *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694ef2f06500002600ec53ea&source=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Customer Service

**Empleando Mexico seeks Customer Service professionals in Cancún, Quintana Roo** ------------------------------------------------------------------- Join our great team! Important Contact Center is seeking your talent for the position of **Bilingual Customer Service Executive** in **Cancún**. Responsibilities: * Attending to and following up on customer requests * Scheduling, confirming, and modifying appointments * Processing insurance claims, warranties, and returns * Preparing reports Requirements: * Advanced English (mandatory) * Minimum 1 year of experience in customer service * Computer proficiency * Analytical skills and problem-solving ability * Strong writing and spelling skills * Availability to work on-site * Residence in **Cancún** We offer: * Fixed salary * Statutory benefits * Growth opportunities * Positive work environment Apply now—we’d love to meet you! **Desired education level:** High school diploma (or equivalent) **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Call Centers / Telemarketing **Skills:** * Customer service * Problem solving * Effective communication *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=694ef6e13c00006f00fd8e4e&source=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Bilingual B2B Expert Advisor64844724838529126

Indeed

Bilingual B2B Expert Advisor

**Description:** ---------------- Start the year with new professional challenges and join a leading company in the tourism industry. At PriceTravel, we are a team committed to delivering high-end travel experiences, ensuring quality and satisfaction in every interaction. We are a 100% Mexican company, a global distribution leader with over 25 years in the market and presence across multiple channels, enabling us to effectively and personally serve each traveler. Currently, we are seeking a Bilingual B2B Expert Advisor focused on serving wholesale travel agencies to join our Contact Center in Cancún. This position is intended for individuals with experience in specialized customer service, service orientation, and a passion for collaborative work. **Key Responsibilities** * Serve as a strategic partner to our wholesale travel agencies throughout the entire purchasing cycle: before, during, and after booking * Resolve inquiries and provide real-time assistance, ensuring agile, clear, and efficient service * Follow up on requests, incidents, and specific agency requirements * Collaborate with various internal departments to optimize processes and enhance service quality **Requirements** * Minimum 1 year of experience in tourism reservations or in servicing travel agencies * Prior experience in telephone support or customer service roles * Intermediate-advanced proficiency in English * Efficient computer skills * Availability to rotate shifts within a schedule from 8:00 AM to 12:00 AM **We Offer** * Monthly net base salary * Food allowance: $520 per month * Grocery allowance: $709 per month * Monthly performance bonus: $2,000 * Savings fund * Benefits exceeding statutory requirements If you have customer service experience, English language proficiency, and are seeking a new professional challenge to start the year, we invite you to apply and become part of a strong, dynamic, and continuously growing team. We look forward to meeting you! **Requirements:** --------------- **Requirements** * Minimum 1 year of experience in tourism reservations or in servicing travel agencies * Prior experience in telephone support or customer service roles * Intermediate-advanced proficiency in English * Efficient computer skills * Availability to rotate shifts within a schedule from 8:00 AM to 12:00 AM

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 520/biweek

Travel Advisor - Contact Center Cancún64844724821890127

Indeed

Travel Advisor - Contact Center Cancún

**Description:** ---------------- Start the year with new challenges and a new professional opportunity. At PriceTravel, we are a team committed to delivering memorable travel experiences, ensuring quality and customer satisfaction in every interaction with our clients. We are a 100% Mexican company with over 25 years of experience in the tourism industry and a presence across multiple distribution channels, enabling us to serve each traveler closely, efficiently, and personally. Currently, we are seeking Travel Advisors to join our Contact Center in Cancún—a great opportunity for individuals interested in customer service and eager to learn and grow within the tourism sector. **Job Objective** Deliver a positive and professional sales experience to customers by handling inbound and outbound calls, balancing achievement of business goals with personalized, high-quality service. **Requirements** * Interest in sales and customer interaction * Eagerness to learn and take on new professional challenges * Strong communication skills and service orientation * Interest in generating income through commissions * Availability to work rotating shifts from 8:00 AM to 12:00 AM **We Offer** * Guaranteed monthly salary of $9,451.00 * Uncapped commission scheme * Minor Medical Expenses Insurance * Statutory benefits * Paid training * Discounts on tourism products * Birthday day off This could be the beginning of your professional growth within a solid, continuously evolving company. Join PriceTravel and start the year developing your career in the world of tourism! **Requirements:** --------------- **Requirements** * Interest in sales and customer interaction * Eagerness to learn and take on new professional challenges * Strong communication skills and service orientation * Interest in generating income through commissions * Availability to work rotating shifts from 8:00 AM to 12:00 AM

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 9,451/month

Quality Analyst - Call Center64844682596994128

Indeed

Quality Analyst - Call Center

**Description:** ---------------- At PriceTravel, we are a team committed to delivering unique travel experiences, ensuring quality and satisfaction in every detail. With over 20 years of experience, we have established ourselves as Mexico’s only 100% online travel agency. We are currently seeking a **Quality Analyst** who will play a key role in identifying areas for improvement, providing feedback to the team, and continuously raising our standards at our **Cancún Contact Center**. **Position Objective:** Ensure that customer service delivered through the contact center complies with current quality policies and procedures, driving continuous service improvement and team development to deliver a positive customer experience. **We Offer:** * Monthly net salary. * Food and grocery allowance. * Performance bonus. * Savings fund. * Benefits exceeding statutory requirements. * Excellent work environment and opportunities for growth. If you meet the requirements and are ready to join a dynamic team, we look forward to your application! **Requirements:** --------------- **Requirements:** * Bachelor’s degree in Administration, Tourism, Communications, or related fields (preferred). * Minimum 1 year of experience as a Quality Analyst in a call center or similar roles. * Knowledge of call monitoring, contact center metrics, and quality processes. * Proactive mindset, results-oriented, and committed to continuous improvement. **Competencies and Skills:** * Attention to detail * Analytical thinking * Assertive communication * Results orientation * Adaptability to change * Time management.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Blue Line Operator

As a Telephone Operator, you will play a crucial role in promptly answering guests’ calls and providing solutions to their requests by coordinating with the relevant hotel departments; your role will be essential in creating memorable experiences. Join our team and contribute to the continued success of our hotel. Requirements: * **Completed technical degree or high school diploma** * **Intermediate English** * **Communication skills** * **Previous call center experience (preferred)** * **Minimum 6 months of customer service experience** * **Proficiency in computer and telephone switchboard operation** Position type: Full-time Salary: $10,000.00 – $12,000.00 per month Benefits: * Transportation assistance or service * Cafeteria service * Free uniforms * Grocery vouchers Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 10,000/month

Tourism Sales Advisor – Call Center, Cancún648409073959711210

Indeed

Tourism Sales Advisor – Call Center, Cancún

At **#EquipoDespegar**, we are a team of outstanding professionals dedicated to creating the best experiences so that travel enriches people’s lives. We work collaboratively, get involved, aren’t afraid to make mistakes, and always strive for more. **#EquipoDespegar** means growth, development, setting ambitious goals—and not stopping until they’re achieved. We innovate, create, learn from our mistakes, and thus consolidate ourselves as Latin America’s leading travel platform. We solve complex problems and develop new technology-based solutions to remain at the forefront of the travel industry. **We have a new challenge for those who:** * Are protagonists of their professional development and seek to maximize their talent. * Centralize information and aspire to deliver high-quality solutions. * Are natural ‘pushers’—people who make things happen. * Are demanding, competitive, refuse to settle for mere compliance, and constantly strive to surpass themselves. We are looking for **Call Center Sales Executives** at our Best Day/Despegar branch. **WE SEEK** passionate service-oriented individuals who focus on customer care and aren’t afraid to grow. Preference for candidates motivated by commission-based compensation. **What do you need?** Outstanding attitude; experience in customer service—either at travel agencies and/or call centers; experience in tourism sales; familiarity with earning income via commissions. **We offer** Guaranteed salary for 3 months Excellent commission schemes Working hours: 7.30 hrs Exclusive discounts on all #Despegar products Food vouchers Extended leave for primary and secondary caregivers Medical expense coverage Gym discounts Birthday day off Bonuses and referral programs Reimbursement for childcare Ongoing training through e-learning platforms And much more! Apply directly from this job posting! We’re looking for you. We offer you: 📄 The opportunity to join an industry-leading company. 📄 Membership in a team of professionals passionate about travel, technology, and enabling others’ journeys. 📄 Inclusion in a team that leverages technology as a vehicle for innovation and opportunity resolution. 📄 The chance to build your own career in a competitive and challenging environment. If you want to be part of a unique market team that enjoys solving problems, innovating, and creating value—join us! Make Despegar your next destination! *At Grupo Despegar, we are committed to fostering an inclusive workplace where meritocracy and equal opportunity are embedded in all our talent management processes, promoting diversity as a core element of our continuously evolving culture.* We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Telemarketing Specialist648408955488021211

Indeed

Telemarketing Specialist

- Make daily telephone calls to pre-assigned or self-generated prospects. - Create dynamic, empathetic, and professional conversations. - Use Apollo.io to build lists and generate opportunities. - Log activities in the CRM in an organized manner. - Follow up with prospects. - Schedule meetings with decision-makers. - Meet commercial KPIs. - Suggest improvements to call scripts. - Support email and WhatsApp Business campaigns. Employment type: Full-time Salary: Starting at $9,000.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone * Free uniforms Work location: On-site employment

Av Leona Vicario 1491, 77510 Cancún, Q.R., Mexico

$MXN 9,000/month

Retail Sales Executive647517379002911212

Indeed

Retail Sales Executive

**We are OVD, an authorized AT&T distributor** *We are looking for your talent as a '****'SALES EXECUTIVE'*** ***Apply today and join our great team!*** *Branches in Cancún:* * PLAZA MOMOTO * SORIANA PORTILLO * CHEDRAUI CHACMOOL * SORIANA HUAYACAN * PRADO NORTE * SORIANA KABAH **WHAT WOULD YOUR RESPONSIBILITIES BE?** * All activities related to sales duties and achieving sales targets, including: * Selling cellular devices on credit * Performing post-activations and activating new lines * Selling accessories and plans **REMEMBER: Our commission structure ensures you never go home empty-handed!** **WE REQUIRE** * Extroverted. * Assertive communication skills * Sales experience * Passion for customer service * Emotional intelligence * Time availability * Time organization and management skills **WE OFFER** * $8,892.30 per month * Statutory benefits: IMSS, INFONAVIT, vacation days, profit-sharing, vacation bonus * 8-hour shift plus 1-hour meal break * **Commissions: Average commission income ranging from $7,000 to $12,000 or more — no sales cap (current earnings)** **JOIN OUR GREAT FAMILY TODAY — WE’RE WAITING FOR YOU!** Job type: Full-time, indefinite-term contract Salary: $8,892.30 – $13,000.00 per month Benefits: * Option for an indefinite-term contract Education: * Completed junior high school (preferred) Experience: * Sales: 1 year (preferred) Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 8,892-13,000/year

Sales Advisor - InnovaSport La Isla Cancun647091127494431213

Indeed

Sales Advisor - InnovaSport La Isla Cancun

**INNOVASPORT CANCUN LA ISLA IS SEEKING:** **SALES ADVISOR** REQUIREMENTS * **Valid Tax ID Certificate (RFC) in good standing** * **Education: Completed high school** * 6 months to 1 year of experience in department store or retail sales * **Full-time availability (rotating shifts according to operational needs, Monday through Sunday, with two weekdays off)** WE OFFER * Base salary + bonus * Statutory benefits * 3% savings fund contribution * Employee discount of up to 40% * 13% grocery vouchers * Free uniform * Savings account * Direct hiring **INTERESTED CANDIDATES SHOULD SUBMIT THEIR UPDATED RESUME THROUGH THIS CHANNEL OR VISIT THE STORE WITH A PRINTED RESUME FROM 11 AM TO 2 PM, MONDAY THROUGH FRIDAY** Employment type: Full-time Salary: $8,000.00 – $15,000.00 per month Benefits: * Savings account * Discounts and preferential pricing * Free uniforms * Grocery vouchers Education: * Completed high school (Mandatory) Experience: * Department store sales: 1 year (Mandatory) Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 8,000-15,000/year

Customer Service Agent646946002667541214

Indeed

Customer Service Agent

*This job posting is from the Talenteca.com job board* ### **Job opening from Empleando Mexico in Cancún, Quintana Roo** Join our great team! Important Contact Center is seeking your talent for the position of **Bilingual Customer Service Executive** in **Cancún**. Responsibilities: * Handling and following up on customer requests * Scheduling, confirming, and modifying appointments * Processing insurance claims, warranties, and refunds * Preparing reports Requirements: * Advanced English (mandatory) * Minimum 1 year of experience in customer service * Computer proficiency * Analytical ability and problem-solving skills * Strong writing and spelling skills * Availability to work on-site * Must reside in **Cancún** We offer: * Fixed salary * Statutory benefits * Growth opportunities * Positive work environment Apply now—we’d love to meet you! **Desired education level:** High school diploma (or equivalent) **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Call Centers / Telemarketing **Skills:** * Customer service * Problem solving * Effective communication *This job posting is from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6939b28e3d000031006a6804&source=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Call Center Executive

*This job posting comes from the Talenteca.com job board* ### **Job opening for Empleando Mexico in Cancún, Quintana Roo** We are seeking a **Call Center Executive** with customer service and appointment closing skills. You will be responsible for delivering exceptional service, handling customer inquiries, and ensuring achievement of appointment scheduling objectives. Key Responsibilities: * Customer Service: Provide telephone support to customers, resolving questions and offering prompt and effective solutions. * Appointment Closing: Manage and confirm appointments with customers, ensuring correct scheduling in the system. * Information Management: Accurately record and update customer data in the database. * Customer Follow-up: Conduct follow-up calls to confirm attendance at appointments and assess customer satisfaction. Requirements: * Completed high school education. * Minimum 1 year of experience in call centers, customer service, or sales. * Effective communication and persuasion skills. * Basic proficiency with Office tools and CRM systems. * Availability to work rotating shifts. We Offer: * Economic growth opportunities. * Statutory benefits from day one. * Ongoing training and career advancement opportunities. * A dynamic and collaborative work environment. * Job stability within a solid company. If you have customer service experience and appointment closing skills, send us your CV and join our team. **Desired education level:** High School **Desired experience level:** Mid-level **Departmental function:** Customer Service **Industry:** Call Centers / Telemarketing **Skills:** * Customer service * Appointment closing * Effective communication *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6939acef3700003800bc6f3c&source=indeed*

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Customer Service Agent646750043413771216

Indeed

Customer Service Agent

Happy Shuttle Cancún, a Cancún-based agency providing transportation experiences and tourism activities to foreign and domestic visitors, is recruiting talent for its Call Center department. **Responsibilities:** \*Follow up on passenger requests through various channels (chats, Zendesk, email, phone, Slack, etc.) Required Knowledge: \*Proficiency in Microsoft Office Suite (Word & Excel) \*Conversational English Skills: \*Ability to learn quickly \*Organized \*Empathy \*Communication \*Patience and tolerance **Requirements:** \*High school diploma or incomplete university degree \*Flexible availability for work schedule **We Offer:** \*Job-specific training \*Statutory benefits \*Productivity bonus Employment Type: Full-time Work Schedule: * Rotating shifts * 8-hour shifts Education: * Completed high school diploma (Preferred) Language: * Conversational English (Mandatory) Work Location: On-site employment Employment Type: Full-time Salary: $11,000.00 – $12,000.00 per month Benefits: * Grocery vouchers Work Location: On-site employment

Monumento a la Historia de México, Av. Tulúm 22, 77500 Cancún, Q.R., Mexico

$MXN 11,000/month

Reservation Agent - Call Center Cancún646682961854751217

Indeed

Reservation Agent - Call Center Cancún

**Description:** ---------------- ***We are W2M!*** The travel division of the Iberostar Group, our growth platform and source of inspiration for achieving leadership. Creators of innovative brands across all areas. Fully digital and absolutely personal. Committed to people and sustainability, making travel experiences attractive, innovative, safe, and efficient. We form a team with an inquisitive spirit, a digital focus, and a solid track record in the tourism sector. We were born free, eager to break conventions and bring a fresh perspective to the industry. ***Do you want to join our team?*** This time, we are looking for a **Reservation Agent \- Call Center** to join our team in **Cancún (Mexico)**. You will be responsible for attending to and supporting agencies via phone calls or email, ensuring agile and effective handling of incidents, requests, and reservation-related modifications. ***We’re waiting for you!*** ***What will your contribution and role be as a Reservation Agent \- Call Center?*** * Attending to and supporting agencies via phone or email. * Managing and resolving incidents or modification requests related to reservations. * Coordinating with hotels and/or suppliers via phone or email to address requests. * Recording and tracking each case, ensuring appropriate response times. * Ensuring professional service oriented toward customer satisfaction. * Collaborating with other internal departments to ensure smooth information flow. **Requirements:** --------------- ***What are we looking for in you?*** * Conversational English (ability to interact via phone and email). * Prior experience in a similar position (call center or tourism company). * Flexible availability (rotating shifts). * Completed high school education. * Strong customer orientation, communication skills, and ability to handle multiple cases simultaneously.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

LM055: Retail Coordinator646196028881951218

Indeed

LM055: Retail Coordinator

Completed high school diploma (Mandatory) 5 years of customer service experience. Team leadership experience. Knowledge of administrative tasks such as cash handling, cash reconciliations, inventory management, reporting, deposits, etc. Proficiency in computer equipment and data entry skills. Physical ability to lift boxes. Strong service attitude and proactive mindset. Verifiable employment stability. No scheduling conflicts from Monday to Saturday. Intermediate English language proficiency (TOEIC score of 450). **Instructions for internal application to this bulletin** If you wish to apply, please upload a single PDF file containing the following documents: 1. Updated resume 2. Letter of intent 3. Valid TOEIC test result showing a minimum score of 450 points Note: The TOEIC test result is valid for two years from the date of the exam. This file must be uploaded to the Workday system in the field designated for the resume. Important: Per LAC People Manual Policy 4-15 – Career Opportunity: "Failure by an employee to provide complete information clearly demonstrating whether they meet the qualifications required for the advertised position may result in their application not being considered." ️ Bulletin validity period: December 3–9, 2025 FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a socially responsible company * 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.

Av. Kabah esq Av. Bocapaila sm.32 mz. 6 Lt. 2, Supermanzana 38, 77508 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Courier Driver

A consulting company is seeking a **courier driver** who meets the following profile: Minimum age: 24 years old Education: Completed high school Schedule: Full-time \* Valid driver's license\* \* Ability to ride a motorcycle RESPONSIBILITIES: * Deliver items to banks. * Transport documentation, goods, or packages as requested. * Pick up and drop off employees at assigned times. * Conduct daily inspections of the assigned vehicle. * Operate various types of vehicles. PERSONAL SKILLS: \* Problem-solving. \* Ability to work under pressure. \* Interpersonal skills. \* Teamwork. \* Proactive attitude. WE OFFER: \- Statutory benefits. \- Minor medical expense insurance. Job type: Full-time, Indefinite-term Salary: $12,000.00 - $13,000.00 per month Benefits: * Option for an indefinite-term contract * Medical expense insurance * Company-provided mobile phone License/Certification: * Motorcycle license (Desirable) * State-issued driver's license (Desirable) Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 12,000/year

Indeed

Collection Assistant

At our clinic, we invite you to join our team. If you sell intangible products and are eager to grow, THIS OPPORTUNITY IS FOR YOU! We are looking for: *Collection Assistant* - Call center skills - Commercial background - Minimum 2 years of experience in this role with strong references. - Ability to collect payments for medical membership renewals and pending sales, specifically for fertility-related memberships* Base salary for the first 3 months: $10,000 + commissions + statutory benefits. After 3 months, compensation is commission-based at 10% per membership sold, averaging approximately $800–$1,000 MXN per membership. Schedule: Monday to Friday, 9:00 AM – 5:00 PM (including 1-hour lunch break) + Saturday, 9:00 AM – 2:00 PM. Position type: Full-time, seasonal Contract duration: 6 months Salary: $10,000.00 per month Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 10,000/month

Customer Service Representative645647934440981221

Indeed

Customer Service Representative

Tambourine México is a next-generation hotel reservation engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean. We are looking for our next **Customer Service Agent – Bilingual** to join our team in **Cancun (Hotel Zone)** to provide support to our customers through a variety of communication channels. **MAIN RESPONSIBILITIES:** * Provide/confirm information related to reservations. * Check date change options for hotels and/or flights. * Request information about flight ticket changes from the flight department. * Follow up on customer change requests. * Provide information regarding refunds. * Follow up on voice messages. * Respond effectively to emails within 24 hours of receipt. * Achieve targets set by the Customer Service Supervisor/Team Leader. * Manage reservation cancellation requests, making every effort to have the customer reschedule for other dates. * Follow up on transportation requests with hotels or their providers. * Track declined payments, whether for stays, flights, or other amenities. **REQUIREMENTS:** * Proven experience of **at least 2 years in customer service** or as a Service Representative in the **hotel industry, travel agencies, call centers**, or similar. * **Bilingual**: English, written and spoken (essential requirement). * Availability to work **rotating shifts** (6\*2\). * Strong telephone skills and active listening. * Ability to adapt/respond to different customer personalities. * Excellent verbal and written communication skills. * Ability to multitask, prioritize, and manage time effectively. * Availability to work on-site. ***Equal Opportunity Employer:*** Tambourine does not discriminate and prohibits discrimination and harassment against any employee or job applicant based on race, color, religion, gender, gender expression, sex, sexual orientation, age, marital status, national origin, disability, genetic information, pregnancy, military status, or any other protected characteristic as specified by state or local laws in the hiring, retention, or promotion process. Job type: Full-time Work location: On-site employment

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Bilingual Customer Service Agent645627977960981222

Indeed

Bilingual Customer Service Agent

Reserv by Tambourine is a state of the art Hotel and Air package booking engine. Our travel partners include some of the most prestigious hotels in Mexico and the Caribbean as well as all major air carriers. Customer Service Agents for our call center will provide support across a number of communication channels. Support will include: modifications and handling of complaints. To do well in this role you will need to follow established procedures for modifying reservations and interacting with sales and flights departments. Customer Service Agents need to maintain a cordial tone of voice even when dealing with problematic clients. Customer Service Agents need to be confident and be good at troubleshooting. Attention to detail is imperative. Roles and Responsibilities: Manage inbound calls for existing reservations in a timely and effective manner. * Provide/confirm information relating to reservations. * Check options for date changes for hotels and or flights. * Request air ticket change information from flights department. * Follow up with clients regarding change requests. * Provide information regarding refunds. * Follow up on voice mails. * Effectively answer emails with responses expected within 24 hours of receipt. * Achieve goals set by Customer Service Supervisor/Lead Agent This is **NOT** a remote position. All of our agents are required to work in our Cancun offices. Preferred skills: Proven customer support experience. Or experience as a Client Service Representative. Strong telephone skills and active listening. Ability to adapt/respond to different client personalities. Excellent verbal and written communication skills. Ability to multi\-task/prioritize and manage time effectively. We offer: Competitive Salary Excellent work environment. Stable employment (not affected by high/low seasons or weather). 5 day work week. Benefits according to Mexican Labor Laws. Job Type: Full\-time Salary: Application Question(s): * Do you have customer service/support experience? Language: * English (Required) Expected Start Date: 15/12/2025 Tipo de puesto: Tiempo completo Salario: Horario: * Turno de 8 horas Prestaciones: * Contrato Indefinido Tipos de compensaciones: * Bono de productividad Idioma: * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial CerradoVer la oferta de empleo en Indeed**Configuración del proceso de postulación**Método de postulación * Por email Solicitar un CV * Sí Actualizaciones de postulaciones * noelia.llaneza@reservhotel.com * jonathan.sanchez@reservhotel.com * Asimismo, enviar una actualización individual por email cada vez que alguien se postule. Los candidatos se comunican con usted (email) * Sí, a la dirección de email proporcionada Fecha límite para postularse * No **Detalles** * **Fecha de publicación:** 28 de noviembre de 2025 * **Visitas:** 0 * **Postulaciones recibidas:** 0 **Presupuesto** * **Presupuesto de empleo:** Sin patrocinar Comparta este empleo en las redes sociales para atraer a más candidatos:© 2024 Indeed * Cookies, política de privacidad y condiciones del servicio– Tipo de puesto: Tiempo completo Beneficios: * Uniformes gratuitos Pregunta(s) de postulación: * Preferencia de horario Idioma: * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial

Av. Bonampak MZ 2-Lt 5, 77504 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Sales Executive

**SALES EXECUTIVE** **Position Objective:** Provide solutions to clients and prospects through the offering of products, expanding the client portfolio and ensuring high-quality service. **Main Responsibilities:** * Prospecting and visiting clients. * Taking and processing orders. * Managing and supporting collections. * Delivering invoices for receipt acknowledgment when required. * Sending daily activity and collection reports. * Preparing quotations and presenting samples. * Participating in monthly meetings and scheduling weekly prospecting agendas. **Requirements:** * Education: Partial or completed Bachelor's degree (Business Administration, Marketing or related field). * Minimum of 2 years of sales experience. * Intermediate Excel and CRM skills. * Availability to travel and work flexible hours. * Own vehicle. **Competencies:** Initiative, effective communication, persuasion, results orientation, empathy, verbal fluency, stress tolerance, and leadership. **Work Schedule and Location:** * Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM. * 80% fieldwork / 20% administrative tasks. **We Offer:** * Statutory benefits. * Continuous training. * Work tools: corporate phone, catalogs, and samples. Job type: Full-time Benefits: * Life insurance * Free uniforms * Grocery vouchers Workplace: On-site position

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Administrative Assistant645419669089301224

Indeed

Administrative Assistant

Experience in sales administrative area, customer service via telephone, invoicing, order taking, preparation of credit notes, cancellations, handling of physical and electronic catalogs, quotations, creation and management of files, daily sales reports, stock status, support to sales executives, answering calls for reports, customer service, management of customer portfolio and sales reports. Proficiency in office software (Excel, SAE desirable) Job type: Full-time Salary: $8,500.00 - $8,700.00 per month Benefits: * Free uniforms Education: * High school dropout or currently enrolled (desirable) Work location: On-site employment

Mercado 28, Locales 90 - 100, Supermanzana 28, 77509 Cancún, Q.R., Mexico

$MXN 8,500/month

SALES ADVISOR AT CANCUN TERMINAL645258000907541225

Indeed

SALES ADVISOR AT CANCUN TERMINAL

OBJECTIVE Selling tickets and other services, providing customer service at the counter. FUNCTIONS * 1. Advise and sell tickets to passengers. * 2. Fulfill the process of customer service with excellence. * 3. Provide service in the card section. REQUIRED KNOWLEDGE * 1. Office * 2. Tourism * 3. Numerical skills. * 4. Sales * 5. Basic English (optional) EXPERIENCE * Direct customer service * Cash handling (6 months) * Counter sales Job type: Full-time Salary: $9,000.00 per month Benefits: * Discounted cafeteria service * Grocery vouchers Education: * Completed high school (Desirable) Experience: * Sales: 1 year (Mandatory) Language: * English (Desirable) Workplace: On-site job Expected start date: 12/01/2025

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 9,000/month

Promotional Salesperson (weekend).645257983523851226

Indeed

Promotional Salesperson (weekend).

Important sports brand. (///) WE ARE LOOKING FOR: Promotional Salesperson (weekend). If you have experience in department stores, boutiques of luxury brands, textile brands, footwear, WITH A PASSION FOR CUSTOMER SERVICE apply now. Responsibilities: · Marketing · Cleaning · Seasonal work · Customer service We offer: · WORK DAYS: THURSDAY, FRIDAY, SUNDAY. · HOURS: 12 TO 8 PM (LUNCH BREAK). · SALARY: $350 PER DAY · TRANSPORTATION ALLOWANCE: $100.00 · LEGAL BENEFITS · UNIFORM · TRAINING Available stores: · Liverpool Cancun. If you are interested in this position, apply through this channel or send your CV via WhatsApp 55\-79\-09\-57\-69 and we will contact you as soon as possible. Job type: Full-time Salary: $450\.00 per day Benefits: * Free uniforms Work location: On-site

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 350/week

Indeed

Customer Service

**REQUIREMENTS** * High school diploma * Schedule from 10:00 am to 6:00 pm * Knowledge of office shipping * Proactive * 70% English proficiency **WE OFFER** * Punctuality bonus * Attendance bonus * Savings fund * Grocery vouchers * Free uniforms * Study discounts * Benefits exceeding legal requirements Job type: Indefinite term Salary: $10,500.00 - $11,000.00 per month Benefits: * Savings fund * Discounts and preferential prices * Option for indefinite contract * Free uniforms * Grocery vouchers Application question(s): * Do you have experience in clinical laboratory and imaging areas? Education: * Completed high school (Desirable) Work location: On-site job

C. 50 4050, 77516 Cancún, Q.R., Mexico

$MXN 10,500/month

Administrative Assistant Intern / Trainee Part-Time - Automotive Workshop Cancun645247784998431228

Indeed

Administrative Assistant Intern / Trainee Part-Time - Automotive Workshop Cancun

**Job Description** We are seeking a proactive and organized individual to fill the position of Administrative Assistant at our automotive workshop in Cancun. The selected candidate will be responsible for supporting daily administrative tasks, providing customer service, and collaborating with the team to ensure the efficient operation of the workshop. **Requirements** \- Student close to graduation or recently graduated. \- Responsible and proactive. \- Detail-oriented. \- Strong writing and spelling skills. \- Morning part-time shift. \- Monday to Saturday. \- Initiative and proactivity in problem-solving and process improvement. \- Basic knowledge of social media and digital marketing. \-\-\-\-\-\- Job type: Full-time Salary: $4,000.00 - $6,000.00 per month Education: * Completed high school (Desirable) Experience: * General accounting: 1 year (Required) Work location: On-site job

46H4+FM Cancún, Quintana Roo, Mexico

$MXN 4,000/month

Indeed

Marketing Executive

**Job Summary** A front\-line marketing representative, who qualifies leads, provides guest service and generates tour flow by performing the following duties. **Generic Expected Contributions** * Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones. * Responds to, solves, and makes decisions on more complex/non\-routine business requests with limited to moderate risk. * Responsible for own work and contributing to team, department and/or business results. May direct work of non\-management staff. * Assists more senior associates in achieving business results by: + identifying opportunities to enhance the effectiveness of business processes. + providing training and technical guidance to less senior staff, where appropriate, and serving as point\-of\-contact for problem resolution. + participating in setting department operating plans. + recognizing and celebrating team successes. + achieving results against budget within scope of responsibility. * Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge. * Performs other duties as appropriate. **Specific Expected Contributions** * Positively represent the Company at any location assigned. Maintain a collaborative working relationship with hotel and any other third\-party company employees. * Provide concierge services to all resort guests and members in keeping, maintaining the “service first, product second” approach. * Provide excellent guest services, including accurate tourist information of the region. * Inspire confidence in the Company through professionalism. * Determine guests' eligibility for promotional, gifted presentations, according to the standards described in training. * Attract eligible guests to preview the Company vacation club program using premiums (gifts). * Fully inform and confirm every guest about the sales presentation, according to the standards described in training. * Create curiosity about the vacation club and encourage guests to tour with an open mind. * Complete the administrative work behind booking, manifesting, and confirming each sales presentation. * Attend all mandatory meetings and training. * Complete special projects as assigned by Marketing Supervisor. **Generic Candidate Profile** Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources). College degree and/or relevant experience typically required. **Specific Candidate Profile** * High School Diploma required. * Minimum of one (1\) year of experience in customer service, sales, or marketing. * Bilingual, ability to speak English and Spanish, fluently. * Demonstrate an ability to deliver high level of customer service in all situations. * Demonstrate the ability to build and develop strong work and guest relationships. * Must have excellent written and verbal communication skills, prepares and reviews written documents accurately and completely, and answers telephones using clear and professional language. * Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others. * Stands, sits, or walks for extended periods or for an entire work shift. Ability to climb stairs. * Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 35 pounds without assistance. * Available to work a flexible schedule including evenings, weekends, and holidays. * Performs other reasonable job duties as requested by Supervisors. The job description is descriptive but not limiting. \#imvwcala Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Blvd. Kukulcan KM 3.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico

Negotiable Salary