Technical Support Assistant

Description

Job Summary: Elektron is seeking a Technical Support professional to handle user tickets, perform equipment maintenance, and provide remote assistance for computer and telecom systems. Key Highlights: 1. Provides essential technical support in computing and telecommunications 2. Performs preventive and corrective maintenance on equipment 3. Manages user tickets and warranty administration Elektron, an electrical materials distribution company, is looking for your talent as: *Technical Support* **Job Location:** Plan de San Luis, Conjunto Estrella, León de los Aldama, Gto. **Responsibilities:** * Handle user tickets * Perform preventive and/or corrective maintenance on computer equipment * Inspect equipment for damage, whether hardware or software-related * Provide remote support for equipment * Replace computers and mobile devices * Switch support * Printer installation and support * Warranty administration **Requirements:** * Minimum 2 years of experience as **Computer Technical Support, Information Security**, or related field * Completed bachelor's degree in **Systems / Computer Science** **We Offer:** * **$15,000 gross monthly salary** * Weekly payment ($2,700\) * Statutory benefits * Savings fund * Life insurance * Profit-sharing payments * Telephone and computer equipment **If you meet the requirements, what are you waiting for to apply!** Employment Type: Full-time Salary: $2,600\.00 \- $2,680\.00 per week Benefits: * Salary increases * Savings box * Free parking * Life insurance * Free uniforms Application Question(s): * Do you have experience providing technical support? How long? * How long does it take you to reach our corporate office? * Are you available to travel outside the city? Education: * Completed bachelor's degree (Preferred) Workplace: On-site employment